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http://radified.com/cgi-bin/yabb2/YaBB.pl Rad Community Technical Discussion Boards (Computer Hardware + PC Software) >> Norton Ghost 15, 14, 12, 10, 9, + Norton Save + Restore (NS+R) >> Norton Ghost issues http://radified.com/cgi-bin/yabb2/YaBB.pl?num=1207920803 Message started by Techy on Apr 11^th, 2008 at 8:33am

Title: Norton Ghost issues
Post by Techy on Apr 11^th, 2008 at 8:33am

Good Morning,

We are using Norton Ghost coupled with ZENowrks to image our systems. Norton has worked well numerous times on both our desktops and laptops.

However I have encountered a problem. I am trying to create an image of one of our laptops and the imaging process keeps stalling out at the System Volume Information point. I have full rights to the System Volume on this laptop so I'm not sure what the problem is.
Just last week I imaged an identical laptop with no problems at all.

Does anyone have any idea what the problem may be? I have posted this same question on a Novell (ZENworks) forum and the moderator seems to think that it is a problem with Ghost and not ZENworks.

Thanks in advance

Title: Re: Norton Ghost issues
Post by John. on Apr 11^th, 2008 at 12:11pm

What version of Ghost are you using?

I have heard of some backup problems when there are bad sectors on the hard drive volume. Just to rule that possibility out,
chkdsk c: /r (substitute correct volume for c:

It may take awhile to reboot and verify all sectors.

Title: Re: Norton Ghost issues
Post by Techy on Apr 11^th, 2008 at 12:43pm

Hi John,

Thanks for responding back. I already did both of Windows disk checks as well as the sfc /scannow check. I am running a complete scan using Panda Active Scan right now as I write this.

I'll keep you posted.

Thanks

Title: Re: Norton Ghost issues
Post by John. on Apr 11^th, 2008 at 12:58pm

Techy wrote on Apr 11^th, 2008 at 12:43pm:

Thanks for responding back. I already did both of Windows disk checks

Did you use the /r switch? (not the /f). The /r switch is the one that reads and verifies each sector.

What version of Ghost are you using?

Title: Re: Norton Ghost issues
Post by Techy on Apr 11^th, 2008 at 1:17pm

Hi John,

I didn't use the command prompt. I ran the disk checking utilities through the Windows way > right click C: drive > properties > tools > error checking.

Also, I made a huge mistake in my original post. We use ZENworks for imaging and save the images to the O:Ghost network drive.

Title: Re: Norton Ghost issues
Post by John. on Apr 11^th, 2008 at 1:36pm

Techy wrote on Apr 11^th, 2008 at 1:17pm:

Also, I made a huge mistake in my original post. We use ZENworks for imaging

That's ok. I looked up zenworks and it is part of Novell. Most all of the users here are Symantec's Norton Ghost software users. So, sorry I can't be of more help.

But if you decide to try Norton Ghost, come on back!

Title: Re: Norton Ghost issues
Post by Techy on Apr 11^th, 2008 at 1:42pm

Thanks buddy!