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Rad Community Technical Discussion Boards (Computer Hardware + PC Software) >> Norton Ghost 15, 14, 12, 10, 9, + Norton Save + Restore (NS+R) >> Unable to create recovery point set
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Message started by Mat on Apr 21st, 2008 at 6:24am

Title: Unable to create recovery point set
Post by Mat on Apr 21st, 2008 at 6:24am
Newbie here. Running Norton Ghost 10 on XP SP2. I got a new external myBook, and wanted to make it the target for my backups. It's all set, except now, my "C" drive won't let me create a new Backup "set" on the external drive, just an Independent copy. When in the wizard, the wondow that shows available drives, the icon for drive "c" looks like there is "stale" recovery point schedule information.

If I try to combine drives in a backup, only independent copy is allowed, because it says one of the drives is still part of an existing backup set.

How can I "clean up" any "residue" that is saying there is a backup set, that isn't?

Thanks a ton...

Title: Re: Unable to create recovery point set
Post by Ajay on Apr 21st, 2008 at 6:29am
Hi Mat,

  Greetings!!!

 Try creating a new folder in the external drive or if possible format the external drive and try to take a backup. Post us if any

Title: Re: Unable to create recovery point set
Post by Mat on Apr 22nd, 2008 at 6:33am
Hi, Thanks, not sure what you mean. The external drive is working fine. I now have C and D as internal drives, and I as my external drive. When I attempt to define a backup for "C", using the define backup wizard, it will only let me create an Independent Recovery point, not a Recovery point set - that option is greyed out. Ghost is saying that the recovery point set option is disabled, because you have already assigned the selected drive to an existing recovery point set. There must be a file hanging around somewhere that I need to modify or delete. Any ideas?

Title: Re: Unable to create recovery point set
Post by Ajay on Apr 22nd, 2008 at 12:57pm
Hi Mat,
  Greetings!!!

Do you have any info in the Drive I(External Drive). If not format the drive and try again. Post us if any.


Title: Re: Unable to create recovery point set
Post by Mat on Apr 24th, 2008 at 6:42am

Ajay wrote on Apr 22nd, 2008 at 12:57pm:
Hi Mat,
  Greetings!!!

Do you have any info in the Drive I(External Drive). If not format the drive and try again. Post us if any.



Hi - thanks for trying to help. I un-installed Ghost, then reinstalled it, and I was able to create new recovery points, for both internal drives as I had wanted to do.

Title: Re: Unable to create recovery point set
Post by Ajay on Apr 25th, 2008 at 12:36am
Hi Mat,
   Greetings!!!

 Good try. You are always welcome.

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