Hi

My computer hangs after installation SB Live drivers. Can anyone help or know the website that has the answer. I have been trying for a few days now. Have also tried installing the SB Live card in different PCI slot. Slot 2 default to IRQ12. But in Win98, ps/2 mouse also uses IRQ12, so switch to Win2K.

Tried on Win98 and Win2k, both hangs after installating the SB Live drivers.

My system config:

MSI 6309 mobo revision 5.0
flash bios to the lastest update from VIA website
Pentium III 1Ghz cpu
768MB memory (3 x 256MB pc133)
ATI Radeon VE 32MB dual display
Plextor 16x10x40 IDE cd-writer
Sony 48x cdrom
2pc of 40GB harddisk

current OS: Windows2000 pro (installed as Standard PC - No ACPI)

I'm using SBLive 5.12.01.3520 WDM drivers, run the uppdrv2k.exe but still hangs. Have not install LW3.

Checked system info, there is no IRQ conflicts.

IRQs in my system:

1  Keyboard
3  COM2
4  COM1
6  Floppy controller
8  CMOS
10 VIA USB controller
11 ATI Radeon VE display
12 SB Live (have deleted the drivers now)
13 Numeric data processor
14 Primary IDE
15 Secondary IDE

This is not an uncommon problem. I doubt I'll be able to help, but I solved the problem (with Asus CUSL2) by disabling the 2nd USB port in my device manager.

I would suggest that you consult your mobo's manual, and move the card to a slot that does not share an IRQ, but it sounds like you've already done this.

For W9x version O/S, I always disable DOS legacy support in the dev mgr.

If worse come to worse, you could always try Creative sppt, or sel the card for a Turtle Beach, which many seem to find less problematic.

I have the SB Live Value.

On another note, I have no experience with Via, but have not heard many good things about their chipsets .. other than they're getting better.

I just noticed that you're the 100th registered user .. I should probably give you some kind of door prize.  :D

Hi Radministrator,

Thanks for you kind reply. Will take note about selling the SB Live and buying a Turtle card. Have to find some 'sucker' to buy my SB Live .....  ;D

I have already disabled my 3rd & 4th USB port. I also have a optical mouse on 1st USB and Epson Photo 810 printer on 2nd USB.

The other PCI slots default to either IRQ10 or IRQ11. I will try to diasble COM2 and see how things work out. But am doubtful that will help.

Thanks again for your reply.

Peace! Man