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Rad Community Technical Discussion Boards (Computer Hardware + PC Software) >> Norton Ghost 2003,  Ghost v8.x + Ghost Solution Suite (GSS) Discussion Board >> Ghost won't see image file
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Message started by Nathan Rhodes on Feb 11th, 2004 at 4:56pm

Title: Ghost won't see image file
Post by Nathan Rhodes on Feb 11th, 2004 at 4:56pm
I'm using Ghost 2003 with Windows XP Pro (NTFS) with 2 hard drives.
One for OS and Programs, the second for Ghost Backups.
Using a boot disk to start Ghost in DOS Mode.
Ghost starts up fine, but when I want to restore a image (*gho) that I know is on my back-up drive, it doesn't show it as being there.
Other older images are shown OK. If I restore the image from Windows XP/Ghost it works fine.
Note:The image that isn't shown is split into 660 MB/13 segements. Don't know if that is the problem or not.
Any help would be appreciated.

Title: Re: Ghost won't see image file
Post by Pierre on Feb 11th, 2004 at 6:11pm
did you CHECK the image to verify its integrity?

Title: Re: Ghost won't see image file
Post by Billy Bob on Feb 11th, 2004 at 6:15pm
have you tried making an image without the -split switch? that might shed some light.

is there anything unusal about the drive? sata? scsi? usb?

Title: Re: Ghost won't see image file
Post by Nathan Rhodes on Feb 11th, 2004 at 6:15pm
Yes..the image is fine. Maybe I'll try a normal backup with no splits and see if that works.

Title: Re: Ghost won't see image file
Post by Nathan Rhodes on Feb 11th, 2004 at 11:11pm
Ok....I tried a normal backup...still no luck. Norton does not see the image file in DOS mode. The file size 9 GB, don't  think the size should matter. I'm stumped here.

Title: Re: Ghost won't see image file
Post by Billy Bob on Feb 12th, 2004 at 3:35am
s there anything unusual about the drive? sata? scsi? usb? firewire?

how are the drives configured? master? slave? both on the primary channel?

Title: Re: Ghost won't see image file
Post by Nathan Rhodes on Feb 12th, 2004 at 11:48am
Both drives are IDE.
Drive One (OS)=NTFS/Master on Primary Channel
Drive Two (Backup)=NTFS/Slave on Primary Channel
I'm in the process of converting the Backup Drive to Fat32. I'll see if that makes any difference or not.

Title: Re: Ghost won't see image file
Post by Spanky on Feb 12th, 2004 at 4:12pm
That's what I was going to suggest.

Have you double-checked the jumpers? mater/slave?

Since you can see/access the drive, we know it's not that. It only the images you create with Ghost 2003?

Have you updated Ghost to the latest version?

http://radified.com/cgi-bin/YaBB/YaBB.cgi?board=general;action=display;num=1075544572

(January 31st)

Title: Re: Ghost won't see image file
Post by Nathan Rhodes on Feb 12th, 2004 at 11:39pm
Ok everybody......I converted the drive to FAT32, made an image, and can now see it in the DOS Ghost console fine.
The one thing I did notice is that it did take longer to make the
image(from NTFS source) to the FAT32 destination than to the previous NTFS destination.
Anyway, thanks for the help.

Title: Re: Ghost won't see image file
Post by Christer on Feb 13th, 2004 at 6:15am
I think that it´s a good idea to use FAT32 for the target partition when creating Images, not only because of Your problems but in general.

I had trouble with an Image which became corrupted and the probable cause was MFT fragmentation. I didn´t believe in that but have now thought about it a bit more.

Every file above a few kB in size is on a NTFS volume stored in two pieces, a small piece in the MFT record and the rest eslewhere. An Image of say five spans will be contained in five big chunks and five small pieces instead of in five big chunks only, as on FAT32.

Anyone who asks me will be recommended to use FAT32 partitions for storing Images!!!!!!

Christer

Title: Re: Ghost won't see image file
Post by classic on Mar 22nd, 2011 at 7:36am
Ghost (Norton ghost 2003) CANNOT see image during restore if it is PASSWORD protected. You cannot see name of .gho file in dropdown menu. You MUST type the name (i.e. path)of image file in the proper field, to proceed for the restore. This trick is NOT mentioned in ANY documents.

Title: Re: Ghost won't see image file
Post by NightOwl on Mar 24th, 2011 at 11:41pm
@ classic


Quote:
if it is PASSWORD protected. You cannot see name of .gho file in dropdown menu. You MUST type the name (i.e. path)of image file in the proper field, to proceed for the restore. This trick is NOT mentioned in ANY documents.

Interesting!  I've not used Password protection on image files so I've not run across that issue!  Next time I create an image file, I'll have to try and remember to test that out to see what happens.

Thanks for the heads up!

Title: Re: Ghost won't see image file
Post by Brian on Mar 25th, 2011 at 2:27am
@ classic

I just tried it on my computer. The password protected file was seen in Ghost 2003 just like any other file. Any ideas why we differ?

Title: Re: Ghost won't see image file
Post by classic on Mar 25th, 2011 at 10:39am
@Nightowl
Pleasure.
@Nightowl & Brian
Please try simulating restore of password protected .gho file directly into DOS mode, (not in windows).
One more thing, I wonder why symantec has not mentioned TYPE of encryption used to encrypt .gho file! (i.e. AES 256, AES 128 whatever).

Title: Re: Ghost won't see image file
Post by Brian on Mar 25th, 2011 at 11:31am
@ classic


classic wrote on Mar 25th, 2011 at 10:39am:
Please try simulating restore of password protected .gho file directly into DOS mode, (not in windows).

Yes, I was restoring from a DOS boot CD. The password protected .gho appeared no different from a non password protected .gho. Have you tried this on several computers? I've only tried it on one computer but I will try others today.

Title: Re: Ghost won't see image file
Post by Brian on Mar 25th, 2011 at 12:22pm
@ classic

I tried it on another computer and wrote a .gho (password protected) to a NTFS and a FAT32 partition. Both files were seen from Ghost 2003.

On re-reading your initial post I suspect you are seeing the Ghost 2003 "bug". Easy to test. Write two .gho files to the SAME folder you normally use for password protected files. Make one password protected and the other not. Can you see one, both or neither from a Ghost 2003 DOS restore?

Title: Re: Ghost won't see image file
Post by classic on Mar 26th, 2011 at 1:15am
@Brian
Quote:
     " Write  two .gho files to the SAME folder you normally use for password protected files. Make one password protected and the other not. Can you see one, both or neither from a Ghost 2003 DOS restore?"
     ->To my surprise, I can see both files!
Few months before when I had made password protected .gho files, I had came across this issue (i.e. not seeing .gho file in DOS). Files had passed integrity check & were readable in ghost explorer.
Unfortunately I had deleted those .gho files months ago, so i cannot re-evaluate those images at the present moment.
One thing needs further research- exactly what happens during image creation so that image SOMETIMES becomes unreadable in DOS. Also this case is rare.

Title: Re: Ghost won't see image file
Post by Brian on Mar 26th, 2011 at 1:45am
@ classic

Thanks for doing that test. I think you experienced the Ghost 2003 bug. You mentioned
Quote:
dropdown menu
and
Quote:
(i.e. path)of image file in the proper field
Ghost 2003 can't use the mouse to scroll to an entry outside the drop down box field and a partition appears to be missing. But you can scroll with the keyboard down arrow.

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