I just updated to NSW 2005 Premier.  I first did a full install of NSW 2004 Professional.  NSW 2005 Premier automatically installs Ghost 9.0.  However, you can find Ghost 2003 on the NSW 2005 Premier CD in a folder named GHOST.  Double click on GHOST.MSI to install Ghost 2003.

I don't know how well I'm going to like Ghost 9.0.

Ghost 9 = Drive Image 7. Ghost 2003 is better. But let us know how you like Ghost 9.

Quote:

... When installing a Norton SystemWorks 2003 Professional OEM CD on a friend's Dell Dimension B733r running WIN 98SE, I was unable to install Ghost 2003 normally as part of the overall suite, nor by using the Ghost.msi from inside the Ghost folder on the CD. When trying the latter, I got an error message that started off "The Ghost Console Client can not be opened manually...". "Ghost Console Client can not be opened manually" posted « on: Oct 14th, 2004, 10:04pm »

Several weeks ago, I installed a Norton SystemWorks 2003 Professional OEM CD on a different friend's Dell Dimension 8250 running XP Home Edition, and everything was just super - except that the Norton AntiVirus expired on 7/5/2004 !!! Several "cleansings" (even including some WipeInfo passes) could not reverse this outcome - and I have performed this exact operation on several PCs, both under my roof and for friends as well.  The particular OEM CD I was using came from a batch obtained from an Oklahoma supplier in June of 2003 - none of the remainder having proven anything other than flawless.  To make a very long story short, an online inquiry to Symantec revealed that effective September 8, 2004 that product was no longer supported.  So, I advised my pal to upgrade to Norton AntiVirus 2005 available at Best Buy for $19.99 after rebates, and then to overlay it atop NSW 2003 Pro - he did and it worked out perfectly.

I called up my current supplier in Texas and made him aware of my earlier predicament.  He responded that he was selling the Norton SystemWorks 2003 Professional OEM CD by the hundreds every week and had not received a single complaint.  Furthermore, he encouraged me to procure a trial copy from him to see if the problem reappeared (I had previously purchased four copies from him last August, but had installed them while on the road - all on PCs running XP Home or XP Pro).  This trial copy is the one referred to in the previous post, where nothing I did resulted in an installation of Ghost 2003 - when I tried to do a single interactive install, it uninstalled all the other components in the suite, and still failed to install properly.  After reinstalling the balance of the suite, I repeatedly tried to install directly from the CD with Ghost.msi - with the results shown in the previous post above.

I am curious if I have run into a "batch" or "block" situation, where there may be different versions of Ghost included in the suite despite the faces of the CD having identical outward appearances.  One reference I have seen pertaining to Ghost Console Client seems to exclude by inference a PC running WIN 98 SE unless it is part of a network.

Any ideas ?

[glb]El Pescador[/glb]

El_Pescador


Quote:

everything was just super - except that the Norton AntiVirus expired on 7/5/2004 !!!

Had Norton Antivirus been installed on the system prior to this attempted install?  If yes, when was the expiration date for that previous copy?

I had a problem several months back where I was reaching the end of the virus definition subscription, bought a new OEM Norton SystemWorks 2003 CD (same version I had installed previously, but a new paid for copy), uninstalled the old copy and tried to install the new copy, but the expiration date remained the same as for the old copy!

El_Pescador

Maybe this might help the Ghost installation problem:

http://service1.symantec.com/SUPPORT/ghost.nsf/8f7dc138830563c888256c2200662ecd/652b6ef8fe61f96088256cbc0003be7e?

Quote:

... I had a problem several months back where I was reaching the end of the virus definition subscription, bought a new OEM Norton SystemWorks 2003 CD (same version I had installed previously, but a new paid for copy), uninstalled the old copy and tried to install the new copy, but the expiration date remained the same as for the old copy! NightOwl

On many occasions, both with the three active PCs here at home and with those of friends/relatives, upon reaching the end of the virus definition subscription I would bring in a new OEM Norton SystemWorks 2003 CD (same version as installed previously, but a new paid for copy).  Merely uninstalling the old copy and trying to install the new copy would result in the expiration date remaining the same as for the old copy.  My workaround was to use the WipeInfo utility launched from the CD to obliterate files and folders suspected of harboring the old expiration date.

By working offline with a cut-and-try approach, I always succeeded - until the last two instances described above. Both of them had previous NSW 2003 Pro OEM installations, but the PC running WIN 98 SE had an extended online NAV subscription set to expire in December when the owner reported the O.S. had gone hinky.  In clearing up his problem, I suggested that we it avoid "tap-dancing" with Symantec over two months of NAV coverage and just merely install a new OEM copy of NSW 2003 Pro (the late release referred to above).  The NAV coverage went to 10/13/2005, but as described abovel, I never could install Ghost 2003.


Quote:

... Had Norton Antivirus been installed on the system prior to this attempted install?  If yes, when was the expiration date for that previous copy? NightOwl

As to the PC running XP Home Edition, I cannot recall the exact expiration date for the NAV component of NSW 2003 Pro, but it was different (later for sure - August, 2004 perhaps?) than the newer revealed date of 7/5/2004 descibed above.

[glb]El Pescador[/glb]

wrote on Oct 17^th, 2004 at 8:54pm:

Ghost 9 = Drive Image 7. Ghost 2003 is better. But let us know how you like Ghost 9.

Right now I can only install either Ghost 9 or Ghost 2003, not both.  Something complains about the installation of the second program with the other one is already installed.  I tried doing one first and then the other but to no prevail.

Typically Symantec products always seem to have some installation problems / conflicts.

Quote:

... Something complains about the installation of the second program with the other one is already installed... clevelandtxus

Norton Ghost 2003 and Roxio GoBack Personal Edition - both on NSW 2003 Pro OEM CD - have a conflict. You must disable (not necessarily uninstall) GoBack in order to install or operate Ghost.

I wonder if either Ghost 9 or Ghost 2003 can be momentarily disabled in like manner to achieve concomitiant installation.

[glb]El Pescador [/glb]

How would I go about disabling one to install the other?

With Roxio GoBack Personal Edition, there is an Options Window that allows you to either clear out all the saved backup files or to disable the program (which also results in the saved files being discarded in addition to taking the program out of play).  My best guess is to search for an analogous feature on either, or both, version(s) of Ghost despite the fact I consider it somewhat of a long shot you will hit paydirt.

[glb]El Pescador[/glb]

El_Pescador


Quote:

Merely uninstalling the old copy and trying to install the new copy would result in the expiration date remaining the same as for the old copy.  My workaround was to use the WipeInfo utility launched from the CD to obliterate files and folders suspected of harboring the old expiration date.

and


Quote:

make a very long story short, an online inquiry to Symantec revealed that effective September 8, 2004 that product was no longer supported.

I didn't want to say much more until I did my install of a new copy of  Norton SystemWorks 2003  that I bought on Sept. 15, 2004, and installed today on my other computer, as my subscription to Norton Antivirus expired yesterday--to make sure what I say below is valid as of today.

As I mentioned above in reply #3, I had a problem when I bought a replacement Norton SystemWorks 2003 to update my soon to expire Norton Antivirus subscription several months ago for my other computer.  At the time, I contacted Symantec support.  It took persistence and about 2-3 weeks to finally get a functional answer from them, but below is what they responded with and it allowed me to update my virus definitions subscription back then in April, and it worked this afternoon also!

So, here's what I did...(I'm using Win98se, but I think it can be applied as appropriate to WinXP)...

I stopped all of Norton SystemWorks programs running in the background, like Norton Antivirus, CleanSweep, etc., emptied the Norton Protected Files and disabled Norton Protection.  I then follow this outline from Symantec Support:


Quote:

Please follow the steps below. First, uninstall all Symantec products: 1. Click Start, Settings, and then Control Panel. 2. Double-click Add/Remove Programs. 3. Select a Symantec product, Norton AntiVirus for example, and then click Add\Remove. 4. Follow the prompts until the uninstall process indicates that it has successfully removed the product. 5. Repeat these steps with each Symantec product on the Add/Remove Programs list until all of them have been removed. (Edit by NightOwl--I re-booted each time it was suggested.) Next, configure Windows to show all files: 1. Double-click the My Computer icon on your Desktop. 2. Click the View menu in the top toolbar and then click Options or Folder options. 3. Click the View tab. 4. Uncheck "Hide file extensions for known file types." 5. In the Advanced settings box, under the "Hidden files" folder, click "Show All Files". 6. Click Apply, and then click OK. Now, search for and delete all Symantec folders. 1. Click Start, Find, and then select "Files or Folders". 2. Check to be sure that "Look in" is set to (C: ) and that "Include Subfolders" is checked. 3. In the "Named" or "Search for..." box, type--or copy and paste--the following text: Symantec 4. Click Find Now. 5. Delete all files and folders that are found by the search. Please confirm the deletion of the following folder: C:\Windows\All Users\Application Data\Symantec (Edit by NightOwl--I also deleted the C:\Program Files\Norton SystemWorks directory that was still present after the uninstall.) Finish by cleaning up the Registry: CAUTION: We strongly recommend that you back up the registry before you make any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify only the keys that are specified. Please see the document linked below for details on making a backup of your registry: Title: 'Backing up the Windows registry' Document ID: 199762382617 > Web URL: http://service1.symantec.com/support/tsgeninfo.nsf/docid/199762382617 NOTE: These keys may not exist on all computers. If either or both exist, please delete them as instructed. 1. Click Start and then Run. 2. Type REGEDIT into the Run dialog box when it comes up and then click OK. The Registry Editor will open. 3. Navigate to and select the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec 4. Press the Delete key on your keyboard and click Yes to confirm. 5. Navigate to and select the following key: HKEY_CURRENT_USER\Software\Symantec 6. Press the Delete key on your keyboard and click Yes to confirm. 7. Click Registry in the top toolbar and then click Exit. At this point, your system should be completely clean of Symantec products. Once you have reinstalled your Symantec software, please be aware that you need to register the product with the same details you had provided while registering for the first time.

After uninstalling, re-booted, did an install, rebooted as indicated, registered the new copy and the process assigned a new Acct. ID, and the Antivirus Definitions expiration date was 10/20/2005!

I have made it a rule to install anything Symantec as late as possible during the setup of a system. Only smaller applications that come in new versions on a regular basis are installed after that.

During the setup, I create several images and the most important one is prior to installing the Symantec stuff. It makes it easy to undo anything Symantec and the fact that I will have to reinstall a number of small applications is a comparatively small price to pay.

Christer

El_Pescador


Quote:

I am curious if I have run into a "batch" or "block" situation, where there may be different versions of Ghost included in the suite despite the faces of the CD having identical outward appearances.  One reference I have seen pertaining to Ghost Console Client seems to exclude by inference a PC running WIN 98 SE unless it is part of a network. Any ideas ?

I'm betting it's a software setting in the OS, or a hardware conflict.

'Ghost Console Client' appears to have something to do with networking and NIC card settings--I would look at things related to that.  Possibly install using 'safe mode' so network card is not mounted?

Some users don't like Ghost9 here

http://help.lockergnome.com/index.php?act=ST&f=70&t=28086

Does it really require activation?

http://radified.com/cgi-bin/YaBB/YaBB.cgi?board=general;action=display;num=1100696657

"Some users don't like Ghost9"?  What's not to like?  It's a huge improvement over Ghost 2003 in terms of ease of use (and a moderate improvement over Drive Image 7).

Regardless of one's personal opinion, the simple fact is that Ghost 2003 is a discontinued and unsupported application.

From Lockergnome link

"Personally, I won't touch version 9.0 again. It's a pain, and others in this forum will agree. It's been nothing but a headache for everyone I know who has used it."

http://radified.com/cgi-bin/YaBB/YaBB.cgi?board=general;action=display;num=1102555800;start=12#12

When someone does this with Ghost 9.0, then I might listen.

[glb]El Pescador[/glb]

Ghost 9.0 is “a headache for everyone I know who has used it’?  Note that PC Magazine selected Ghost 9.0 as its “Editor’s Choice“ for image backup software (http://www.pcmag.com/article2/0,1759,1644439,00.asp).  Have you actually used Ghost 9.0, or are you comments based on the opinions of others?

I have no personal financial interest in whether or not Symantec sells copies of Ghost 9.0, but nonetheless – out of curiosity – my question remains:  What’s not to like about Ghost 9.0?  It’s difficult for me to believe that an objective individual would choose Ghost 2003 over Ghost 9.0.  Whether that perspective is accurate or not is, of course, irrelevant – since Ghost 2003 is a legacy application that will continue to deteriorate over time.

In my opinion, the ‘case study’ for Ghost 2003 referenced by El Pescador is interesting, but hardly representative of the requirements of the target audience for the product.

Ghost 2003 was and is still a decent product and for a lot of users it will be around for awhile.  It has saved my tail end a few times.

Ghost 9 is not a bad product.  I've done some backups but I haven't had to use it to restore anything yet.  Like any new product there are growing pains.  And it is not like all those backups performed with Ghost 2003 aren't any good as it does present the options to retore from those images too.

The only thing I don't like with Ghost 9 is when I back up a partition from the WinXP environment my PC gets "I/0 Bound" and as a result some system slowing.  I back up partitions from my IDE HDD's and write them to my USB 2.0 hard drive and the HDD leds are solid.  In the end this is probably no big deal because when running Ghost 2003 in PC DOS you don't have any access to your PC anyways.

Activation, that's not to like.

wrote on Dec 20^th, 2004 at 3:22pm:

Activation, that's not to like.

How is activation a problem?

Good day.  I'm having second thoughts on what to buy. I'm choosing between Norton Ghost 9 or R-Drive.  I've seen R-Drive on a web when have a trial version.  Please extend a hand. What I really need is something that can support or do a cloning with an external USB drive.

Thanks a lot.

Mahyette

wrote on Feb 21^st, 2006 at 12:39am:

"... What I really need is something that can support or do a cloning with an external USB drive..."

I have used Norton Ghost 2003 for such a task on several occasions.  While I do recommend it very highly, be advised that hardware-related USB host/device controller glitches sometimes arise that must be squared away.

EP :'(