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Rad Community Technical Discussion Boards (Computer Hardware + PC Software) >> Norton Ghost 2003,  Ghost v8.x + Ghost Solution Suite (GSS) Discussion Board >> Ghost 9.0 rescue disk
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Message started by fawny1 on Dec 28th, 2004 at 2:58pm

Title: Ghost 9.0 rescue disk
Post by fawny1 on Dec 28th, 2004 at 2:58pm
I am using WIN XP and have been using Ghost 2003 which i am very comfortable with.  

I have just bought Systemworks 2005 which includes ghost 9.0.0.2583.  I have looked at this new ghost and right now I am very seriously considering removing it.  It has no tutorials and help does NOT help a lot.

With Ghost 2003 I always worked out of dos from the rescue disk.  My first question is:  Will ver 9 even make a rescue disk and if so, how is it done?

If i read the help correctly, I would have to boot from the NSW install disk.  I have tried this several times < yes my bios is set to boot from the cdrom before the hard drive> and it does not boot from the install disk.

As my hard drive is partitioned into 3 partitions I normally store images on the data partition as well as on DVD disks.  Before I go screwing this up, can this be done with v9.0?

Are there any good tutorials for using Ghost 9.0?

If I can get these questins asked I think can work my way through this.

Thank you

Title: Re: Ghost 9.0 rescue disk
Post by clevelandtxus on Dec 28th, 2004 at 3:07pm
When you run the recovery CD you have 5 seconds to hit a key so the CD will boot.  Otherwise you boot into Windows.

A PDF on the CD contains the user guide, or you can download it from Symantec.

Title: Re: Ghost 9.0 rescue disk
Post by fawny1 on Dec 28th, 2004 at 5:00pm
I understand that if the images are on a CD or DVD disk it will boot and I can do a restore.

Let me rephrase what I want to accomplish.  First I have made images of my C and D drives and saved them on E drive.  Assume I did NOT make a CD or DVD image disk, which would normally boot and allow me to restore the images.  NOW, Windows crashes and I can NOT boot to windows at all.

How do I get to my images to enable me to restore them?

Again if I read the help files correctly, it says to make a recovery CD disk, but I do NOT see any way to do this other than creating images on a CD or DVD disk.  Is that correct or not?

If there is no way to do this, then as far as I am concerned Ghost 9 is a useless piece of garbage and I will go back to Ghost 2003.

From my experiences with Ghost 2003, trying to create images on CDs was a waste of time.  It normally required 5-6 CDRWs and in all the times I tried, I dont think I ever got a full set that was good.  This is why I much prefer to boot from a recovery disk and then restore from images on the hard drive.

I hope this clarifys what I am trying to accomplish.
Thank You

Title: Re: Ghost 9.0 rescue disk
Post by Pleonasm on Dec 30th, 2004 at 1:53pm
Using Ghost 9.0, you can easily create images of C: and D: and store those images (.v2i files) on E:.  In the event of a PC failure, you can then boot into the Recovery Environment (using the Recovery CD), access the image files on E:, and restore C: and/or D:.  Note that there is no need whatsoever to use the Recovery Environment during the normal day-to-day activity of making backups, although it is obviously wise to verify that your PC will boot into the Recovery Environment before an actual need to do so arises.

Norton SystemWorks 2005 Premier includes a "Symantec Recovery Disk" (CD) in addition to the product CD.  There is no need to “make a recovery disk.”  If your box didn’t include the recovery CD, you’re missing what should have been therein.

If C:, D:, and E: are all partitions on one hard disk drive, you might want to consider an alternative destination other than E: for your C: and D: image files.  If the hard disk fails, you’ll loose not only C: and D:, but also the ability to restore those partitions because the images file on E: will obviously be inaccessible.

If you want to create image files on optical media, the best (i.e., fastest) method is to first store them on a hard disk partition (with an appropriate 'split size') and then copy them onto discs.  For myself, I send the image files to an external hard disk drive with a split size of 2048Mb, and then copy those image files onto DVD+RW discs for off-site storage.  Note:  The system index file (.sv2i) file should be copied onto the first disc in a multiple disc set (see pages 36-37 in the Norton Ghost 9.0 User’s Guide).

Title: Re: Ghost 9.0 rescue disk
Post by fawny1 on Dec 31st, 2004 at 7:40pm
Darn Symantec is getting on my nerves.


Quote:
Norton SystemWorks 2005 Premier includes a "Symantec Recovery Disk" (CD) in addition to the product CD.


The Recovery Disk was NOT in the box.

One more question then, if I ghost C-drive on a DVD disk and D-drive on a DVD disk, will those disks allow me to restore if Windows should crash and not boot without having the Recovery Disk?

Thank you

Title: Re: Ghost 9.0 rescue disk
Post by Pleonasm on Jan 1st, 2005 at 3:56pm
Unfortunately, even with image files saved on DVD discs, you'll still need to first boot into the Recovery Environment using the Symantec Recovery Disk (CD).  Therefore, in the circumstance in which Windows will not boot, you will indeed need the Symantec Recovery Disk (CD) in order to access the saved image files on your DVD discs and thereby restore your C: and D: partitions.

You should contact Symantec or the store from which you purchased Norton SystemWorks 2005 Premier in order to get a replacement copy of the Symantec Recovery Disk (CD).

Title: Re: Ghost 9.0 rescue disk
Post by fawny1 on Jan 1st, 2005 at 6:57pm
Thank you very much

I took everything back to the store I got it from and at first they did not believe the recovery disk was not with program disk.   They opened every box they still had and NOT a single one had the recovery disk.

They took my purchase back and refunded my money.  I guess I will have to make the purchase somewhere else and check before leaving that the recovery disk is there.


Title: Re: Ghost 9.0 rescue disk
Post by clevelandtxus on Jan 2nd, 2005 at 10:20am
For the Norton Ghost 9.0 stand alone product you only get one CD.  That one CD serves as both your installation CD and your recovery CD.

For NSW 2005 Premier you get two CDs.  One for NSW 2005 and the second one is your recovery CD.

Go to Symantec's web site and download the PDF userguide for Ghost 9.0 and read it.  The same userguide was also on your CD.

The userguide specifically mentions that you get 1 cd with the stand alone produce and 2 cds with the NSW 2005 suite.

I believe you can also download a file from Symantec from which you can create a recovery CD.

Title: Re: Ghost 9.0 rescue disk
Post by fawny1 on Jan 3rd, 2005 at 12:52pm
I took your advice and downloaded the users guide for ghost probably should have got the one for NSW 2005 Premier also.


Quote:
I believe you can also download a file from Symantec from which you can create a recovery CD.


I did every search I knew of and read every FAQ about Ghost 9.0 and if there is a file to download to creat a recovery disk, I could not find it.  If you have a url for that file, I surely would appreciate you posting it.

Thanks for the help, it is greatly appreciated


Title: Re: Ghost 9.0 rescue disk
Post by fawny1 on Jan 3rd, 2005 at 1:06pm
LOL back again with another serious question.

On one of my Hard Drives, I installed NSW 2005 Premier as a custom install and did not install Ghost.  It was fairly belligerent, but it did as I asked.  I then used my old Ghost 2003 disk and installed it.

It seems to work fine except when I go to update NSW 2005 Premier.  Ghost is always listed as having an update, but when I try to update it, it will not install the updates for ghost and and locks up the system.

I can uncheck the ghost update and install any other updates, until only the update for ghost iremains.  Then selecting the ghost update, results in the same thing.  It will NOT update ghost and locks up the pc.

Got any ideas  ::)

Thanks again

Title: Re: Ghost 9.0 rescue disk
Post by Pleonasm on Jan 3rd, 2005 at 2:40pm
I am unaware that you can "download a file from Symantec from which you can create a recovery CD."  If anyone has further information about this, please post a note.

Fawny1, you do have the PREMIER version of Norton SystemWorks 2005 - right?  Only the Premier version contains Ghost 9.0 as well as the Symantec Recovery Disk (CD).  I purchased my copy of Norton SystemWorks 2005 Premier at Best Buy in November, 2004, and it contained the two CDs just as expected.  The problems you are encountering are not related to Ghost 9.0 per se, but to the unfortunate experience of not receiving a properly boxed product.

Title: Re: Ghost 9.0 rescue disk
Post by clevelandtxus on Jan 3rd, 2005 at 3:43pm
I saw this about 2 months ago but since it didn't apply to me I didn't have to download it and don't remember the specifics.  However, like other things with Symantec, the information could have been in error.

Title: Re: Ghost 9.0 rescue disk
Post by fawny1 on Jan 3rd, 2005 at 10:58pm

Pleonasm


Quote:
I am unaware that you can "download a file from Symantec from which you can create a recovery CD."  If anyone has further information about this, please post a note.


::) I agree with that totally.

Yes I have the PREMIER version of Norton SystemWorks 2005 from a local pc shop.  They said they have contacted Symantec to resolve the issue, but knowing Symantec, this will not be a fast process. I have only had to deal with them one time before and at the very least it was flustrating. LOL in fact i don't remember the issue ever being resolved.

Don't get me wrong I like their products.  I have used Nortons antivirus products since I bought my first pc.  I know that Ghost v9.0 is a variation from the old Drive Image program that Symantec bought.   It was not very good as Drive Image and changing it's name to Ghost is probably not going to improve it.  Ghost 2003 was <and still is> an excellent product as long as it is still being supported.

Title: Re: Ghost 9.0 rescue disk
Post by clevelandtxus on Jan 4th, 2005 at 8:55am
As far as Ghost 2003 is concerned you can contact Symantec's support and still find tons of questions and answers.

For a most excellent source of help from fine folks who have extensive experience with Ghost 2003 then stay with this forum.  Radified's Ghost primer is excellent. And almost every story here comes to a good ending.  Pescador, for example, is a great help for users that have USB problems.  

Usually the problems we run across are procedural where someone overlooks a step in the process or misinterprets Symantec's "crystal clear" documentation.  When a little help from friends and problem can be beaten into submission.

Title: Re: Ghost 9.0 rescue disk
Post by fawny1 on Jan 6th, 2005 at 11:01am
:o  Now I am really confused on this recovery disk thing.  Until I get my own factory recovery disk I borrowed a friends recovery disk which is from the same package that I purchased originally.

I put the recovery disk into the cdrom and restarted.  At the prompt, I clicked on boot from CD and it did.  What I got was totally unexpected <so whats new ::)>.

After booting, what I had was the interface for Ghost 2003.  If anyone has used the Ghost v9.0 recovery disk, is this what it should be?  It seems totally unreal that Symantec would use and old interface for a new piece of software.

HELP Please !!!



Title: Re: Ghost 9.0 rescue disk
Post by clevelandtxus on Jan 6th, 2005 at 11:35am
You should be getting a Windows looking interface.

If you go to restore a partition backed up by Ghost 9.0 you get one type of restore dialog.  If you go to restore a parition backed up by Ghost 2003 you get the classic Ghost 2003 interface.

Title: Re: Ghost 9.0 rescue disk
Post by fawny1 on Jan 6th, 2005 at 7:58pm
Oh well with the restore disk booting into dos <or I guess is dos> it was the black and grey interface identical to the one I am used to in ghost 2003

I am just glad now I have my money back and my full package should be here soon.  Hopefully then it will work like it is supposed to.

Thanks everyone for all the help and advice

Title: Re: Ghost 9.0 rescue disk
Post by George Lambson on Jan 22nd, 2005 at 2:39pm
Did you ever get your Recovery CD for SystemWorks Premeir 2005?

Title: Re: Ghost 9.0 rescue disk
Post by fawny1 on Jan 24th, 2005 at 1:49pm
::)

No I am still waiting

Title: Re: Ghost 9.0 rescue disk
Post by RangerGord on Apr 18th, 2005 at 1:13am
Hi, I am in a similar boat. I bought my copy of System Works Premier off ebay and received just one CD. There's nothing on it to indicate how to make a Recovery CD. I wrote back to the guys who sold it to me and of course no answer. So, if you find out how to get a copy it would be appreciated to let us know. Can anyone create an iso version and post it?

Up-the-same-creek

Title: Re: Ghost 9.0 rescue disk
Post by Pleonasm on Apr 18th, 2005 at 1:44pm
Fawny1, the recovery environment is available on the Norton Ghost CD or on the Symantec Recovery Disk CD (part of Norton SystemWorks Premier).  See pages 14-15 in the Norton Ghost 9.0 User's Guide for troubleshooting assistance on booting from this CD.  Note that it does take one or two minutes to boot into the Recovery Environment - it's not fast, but fortunately you only need to do this when performing a restore of your system partition.

When you boot into the Recovery Environment, you should see a Symantec menu offering several options, such as "Advanced Recovery Tasks" and "Utilities".  Note that the phrase "Recovery Disk" is not a reference to a diskette, but to a CD disc.

You should not be seeing any Ghost 2003 screens when booting into the Recovery Environment.  I suspect that someone has given you the wrong (or a defective) copy of the Symantec Recovery Disk CD.

Title: Re: Ghost 9.0 rescue disk
Post by RodD on Apr 24th, 2005 at 12:41am
i really hope that there is some response to this as I have the version 9.0 now and do have a Recovery Disk and as demonstrated on a trial by my sibling tech, it is far more user friendly than the 2003 version that he helped me with.

We have cloned notebooks, actually 4 of them and i am at this moment watching what he is doing off from my PC.

Am interested in this Boot Disk dialogue!!???


Cheers

Title: Re: Ghost 9.0 rescue disk
Post by ST on May 1st, 2005 at 12:10am
I too didn't get my Recovery DC with Systemsworks Premier. Does anyone have an ISO file that they could share? I am told from the shop I bought it that it could take a month or two to fix, and I'd rather get this thing going. I have 10 pcs to clone within the next week.

Thanks,

Title: Re: Ghost 9.0 rescue disk
Post by El_Pescador on May 1st, 2005 at 12:35am
ST -

Up until last Thursday PM, for less than $7.00 USD (after rebates) you could have had a boxed version of Norton SystemWorks Premier 2005 with Recovery Disk and all delivered to your door in less than four days - tops - anywhere in the Lower 48:

http://radified.com/cgi-bin/YaBB/YaBB.cgi?board=general;action=display;num=1114302801

Moreover, this is the second time they ran this special in less than ten weeks.

[glb]El Pescador[/glb]

Title: Re: Ghost 9.0 rescue disk
Post by Kumar on May 1st, 2005 at 10:03am
Not sure about Systemworks, but I bought the oem version of Ghost 9.0 and it comes with one disc, which doubles as the install disc and the recovery boot disc.  

The recovery environment is Windows PE.  You know if you have the recovery boot disc by browsing the disc and looking for the Windows PE files/directories, such as:

winbom.ini
win51
win51ip
win51ip.sp1
\i386
\Documents and Settings


The recovery environment isn't that good - all it does is let you restore, not create images like with the old Ghost. To create a lousy image you have to load the hulking 100mb windows program and the bloated .Net framework. And forget about ghosting from the network - you only get that if you can lay out $$$ for the corporate edition.  Of course you know they made it all like this because of copyright issues and the fact that they don't have much competition anymore - who needs to make a good product when there isn't much competition (Acronis True Image 8.0 is a better product which gives full functionality from boot environment, but their support is horrible and initial release was buggy).

The one plus about this Symantec product (Ghost 9.0 oem or retail standalone) is that it allows you to activate it by just inputting the serial number (like in the old days of installing software) -which means you can install/reinstall on multiple machines - you don't have to "phone home" to activate it like Norton Antivirus and most other Symantec products.  I suspect this is the case with this product only because it is really PowerQuest Drive Image, and maybe Symantec didn't have the time to rework the activation scheme.   Of course the product is so big and annoying that most people won't even want to install and use it once.  

Symantec products stink  (Norton antivirus 2004 trashed my system - then wouldn't reinstall claiming I had "used up" my activation - mind you, it was a brand new product just installed - i didn't even bother to call them to beg to let me install it - screw them) - nothing like the old days where Norton was a name one associated with innovative products the techie/"hardcore" lover of technology could truly appreciate.

Unfortunately there are no other imaging products on the market right now that are worth a damn.   Symantec has us all right where they want us.   Acronis True Image looks promising, but it is still too much of an immature/beta-like product which needs it's kinks worked out.  And don't even think about going back to real Ghost (Ghost 2003) - as nice as that idea sounds, it doesn't work for large usb disks, and there are issues backing up to usb ntfs disks, and other legacy related kinks.  Ghost (real ghost) was a great product in it's day that worked for the hardware/software of it's day - unfortunately nothing is out there that works well/reliably for the legacy free systems of today.


Title: Re: Ghost 9.0 rescue disk
Post by El_Pescador on May 1st, 2005 at 1:36pm

Quote:
"... And don't even think about going back to real Ghost (Ghost 2003) - as nice as that idea sounds, it doesn't work for large usb disks, and there are issues backing up to usb ntfs disks, and other legacy related kinks.  Ghost (real ghost) was a great product in it's day that worked for the hardware/software of it's day - unfortunately nothing is out there that works well/reliably for the legacy free systems of today..."

Kumar

Well, it is hard for me to know where to start in response - so, I simply won't because I have to start preparing to leave my family behind while I go on the road tomorrow and consequently will be offline for a while.  All I will say at this point is that there are snippets of partial fact above, but the broad statements are patently "urban legend" and can be readily refuted with a thorough search of counterpoints I have posted on these boards in 2004 and 2005 to date.

[glb]El Pescador [/glb]

Title: Re: Ghost 9.0 rescue disk
Post by Pleonasm on May 1st, 2005 at 1:58pm
Kumar, I noticed that you criticized Ghost 9.0 because it uses the .NET framework.  The same observation has been made by others on this forum and elsewhere.

Other than the fact that the .NET framework uses a (trivial) amount of disk capacity, what's the issue?  Please help me understand why conforming to a Microsoft standard is a 'negative' attribute of a tool.

Title: Re: Ghost 9.0 rescue disk
Post by Richard on May 1st, 2005 at 4:22pm
With all the bellyaching and griping about Ghost 9 I gotta ask is there any good reason to not stick with Ghost 2003?  I don't do anything that complicated so I may not miss some features unique to Ghost 9- but what are they?  

Now with some help from you guys I can boot directly into DOS from a CD (although I can't add mouse support since everything on the Cd is in a Ghost image) and Ghost 2003 loads and awaits my command.

Even if Symantec dropped all support for Ghost 2003 some day ghost.exe will always be around to make and restore images.
Richard

Title: Re: Ghost 9.0 rescue disk
Post by Kumar on May 2nd, 2005 at 4:14am
Richard,  if you have Ghost 2003 and it works for you - stick with it.  It is still a better product than Ghost 9.0, mainly because it is small, and allows you to easily boot from a floppy to create or restore your image.

However, IMO if a consumer has never used/doesn't own Ghost 2003, it doesn't make sense to go buy/learn how to use an outdated product, which may or may not work properly with their system. Some posters will say the opposite, but from my experience Ghost 2003 doesn't work properly/easily with ALL usb/firewire external drives ALL of the time.   Remember, it is an outdated, unsupported DOS based program, and comes with all the limitations of DOS.

If someone doesn't have a copy of old Ghost and absolutely has to go out and get a DOS based imaging program right now, they should download Terabyte Unlimited's Image for DOS - it is a current/supported product, works great and is free to try (for personal use) for as long as you want (no expiration date).  It does require that you have some level of tech ability, especially if you need a more precise/nonstandard configuration (although it does have a gui, you can't configure via the gui like Ghost 2003 - options are configured from the command line).

The other option, as I stated previously, is Acronis True Image 8.0  - even with some of the issues, it still is better than Ghost 9.0 - it's cheaper than Ghost 9.0 (retail), and it allows you to create images from the (linux based) boot disc environment.  It has received many good reviews from the various tech sites (received the Cnet's editor's choice).

IMO, there is no overwhelming favorite - no "killer app" in the category of disk imaging.  Maybe the next release of Ghost or Acronis True Image will blow us all away.   If Symantec makes Ghost 10 more reliable and allows the user to create fully functional boot discs, it may reclaim the imaging crown.  If Acronis polishes their product and improves support, they may pull away from Ghost.    What these companies need to focus more on is the basics:  manual image creation/restoration, manual creation of boot discs , disaster scenarios.  All of the other options are nice (backup scheduling, mounting images, hot imaging, etc) but if the basics are missing or aren't reliable, the extras are irrelevant.

Title: Re: Ghost 9.0 rescue disk
Post by Brian on May 2nd, 2005 at 6:38am
Some other imaging apps can be run from BartPE. USB external hard drives can be reliably used for imaging and restoring and BartPE works with SATA drives too. SATA drivers can be added to the CD. A floppy drive isn't needed.
Applications which have a working plugin include Ghost 2003, Image for Windows, Drive Image 2002, Drive Snapshot and Paragon Hard Disk Manager.

Brian


Title: Re: Ghost 9.0 rescue disk
Post by jose lopez dominguez on May 4th, 2005 at 10:05am

texdawg wrote on Dec 28th, 2004 at 3:07pm:
When you run the recovery CD you have 5 seconds to hit a key so the CD will boot.  Otherwise you boot into Windows.

A PDF on the CD contains the user guide, or you can download it from Symantec.


Title: Re: Ghost 9.0 rescue disk
Post by Pleonasm on May 4th, 2005 at 1:39pm
How does one choose an image backup utility?  While individuals have their preferences, I do not believe that comparing the specific features of one utility versus another is ultimately a beneficial exercise, since new releases and enhancements are always underway.  In addition, for any utility, you’ll find some who are advocates and others who have had disappointing experiences.

If the basis for selection is not product features or forum postings, then what’s the alternative?  For me, a critical criterion is the company that is manufacturing and supporting the application.  I would argue that at some point, the issue is simply reduced to trust.  Do you trust the competencies and capabilities of the company to produce, maintain, and upgrade a reliable utility?

For example, Drive SnapShot (http://www.drivesnapshot.de/en/about.htm) is produced by “Tom Ehlert - Software & Consulting.”  Maybe Tom and his product are both of excellent caliber, but does he have the same depth of resources as Symantec?  Probably not.

It does not necessarily and logically follow that a well-respected and well-capitalized company will produce a superior product, but in the absence of information to the contrary, doesn’t it make sense that using the products of such a firm minimizes downside risk?

When you purchase a backup solution, you’re not simply buying a utility – you’re also purchasing a company.  That’s a key reason why I use Symantec.  They are not perfect, but they have the best vision for the future of “information integrity.”

To understand and appreciate Symantec’s end-game, see the 2004 Analyst Meeting presentation found at:  http://media.corporate-ir.net/media_files/irol/89/89422/FileUpload/Analyst_Day2004_FINAL.pdf

Title: Re: Ghost 9.0 rescue disk
Post by Rad on May 4th, 2005 at 2:23pm
I agree that you have to factor in the company behind the software. It takes times & money to add features & work out bugs, and certainly Symantec has both. But there was stretch when Syamntec was releasing buggy stuff. I haven't heard as much negatively lately (last year or two).

I also saw this one TV show how some companies (mostly GAME companies) actually *pay* people to visit forums and talk up their product. These are people who like the product to begin with, so you could argue they aren't really deceving anyone. But I'm sure they are posting more frequently & more vociferously with a paycheck coming from said company.

So, while I tend to place things I read in forums above a formal review, cuz people tend to talk straighter in forums. (A formal reviewer would never say, "this widget is a total piece of krap"), I think you have to look at extremes with suspicion.

If some people are saying "this is the greatest widget ever built .. you must buy it" .. or the contrary .. those folks need to be taken with a grain of salt. Most people like most things about products they use, but few like *everything* about a product.

So I think the secret is in the *numbers*. If you have a LOT of ppl saying bad things about a product, it's prolly bad.

R.

Title: Re: Ghost 9.0 rescue disk
Post by Pleonasm on May 4th, 2005 at 2:47pm
Sad, but true:  companies do pay people to promote their products in sometimes less-than-ethical ways.  The generic term for this is “buzz marketing” (see http://www.buzzmarketing.com/index.html).

I agree that the number of complaints about a product is important.  The difficulty is how to interpret those numbers.  If Product X has 100 complaints and Product Y has 1,000 complaints, do you infer that Product X is better than Product Y?  Not necessarily.  If the installed base of Product X is 200 but the installed base of Product Y is 20,000, then the percent of complains for Product X is 50% while for Product Y it is 5%.  If you only look at “the numbers” – but don’t consider the size of the population from which those numbers are extracted – then very misleading conclusions can arise.

Unfortunately, we typically can't known the population size, because it is considered "company confidential" for the products in question.  Therefore, a comparison based purely on "the numbers" has to be viewed carefully.

Title: Re: Ghost 9.0 rescue disk
Post by Pleonasm on May 4th, 2005 at 3:22pm
And I forgot to link this line of thinking back to the specific subject of Symantec . . . .

While no one outside of the company knows for sure, I suspect that it is reasonable to assume that the installed base of consumers using Symantec products is at least 10,000,000 (i.e., probably considerably more than its nearest competitor).  If such is indeed true, then think about what would happen if 99.99% of all Symantec customers were “satisfied.”  In this scenario, the exceptionally low 0.01% dissatisfaction rate equates to 100,000 individuals.  If only 10% of these post a complaint on a forum, then that results in 10,000 separate complaints appearing on the web.  From your perspective and mine, that would incorrectly appear to indicate a huge problem.  However, given the full context that I have provided in this example, we would reach a very different conclusion:  namely, that the reputation of the company is outstanding.

P.S.:  My intention is not to defend Symantec (they are not perfect, indeed); but it is to attempt to illustrate how we must be careful in interpreting “the numbers” in the absence of the full story.

Title: Re: Ghost 9.0 rescue disk
Post by velocity on May 5th, 2005 at 5:08am
A very interesting thead which almost touched on my problem.

I have Ghost9 on my lappy and made a Ghost of it onto my desktop using wireless LAN. It took about 12 hours to do but seems quite sucessful.

So everything is fine unless the lappy falls over. Next try the recovery environment. Just couldn't get it to see or ping the desktop so hunted around Symantec's site until I found that the environment isn't intended to work via wireless. I rummaged around a found a LAN cable and now the ping works OK but in clicking through the network can't get any further than Workgroup.

Does anyone have any worthwhile clues please?

Cheers, v.

Added later:
In my search around Symantec's site I couldn't find any other way to get support other than paying  30 bucks - is that correct?

Title: Re: Ghost 9.0 rescue disk
Post by velocity on May 7th, 2005 at 10:30pm
Further to my previous message I have finally figured out how to map a drive and now have the recovery environment working.

Cheers, v.

Title: Re: Ghost 9.0 rescue disk
Post by praxy on May 16th, 2005 at 6:02pm
Can anyone past the link for  the ISO of the Symantec Recovery Disk?
Thanks in advance.

Title: Re: Ghost 9.0 rescue disk
Post by Rad on May 16th, 2005 at 6:37pm
RE: "Further to my previous message I have finally figured out how to map a drive and now have the recovery environment working."

How do you do it?


Title: Re: Ghost 9.0 rescue disk
Post by Brian on May 16th, 2005 at 11:26pm

Rad wrote on May 16th, 2005 at 6:37pm:
RE: "Further to my previous message I have finally figured out how to map a drive and now have the recovery environment working."

How do you do it?


I haven't done this for a while so I tried it with my 6 month old Dell 8400. I was surprised because Ghost didn't recognize my NIC and I couldn't map a drive . I then tried the 5 year old Dell that had worked in the past and the Realtek card was recognized and the drive mapped.

I guess I'll have to temporarily install an old NIC in my 8400 if I ever need to map a drive from the Recovery Environment.


Title: Re: Ghost 9.0 rescue disk
Post by Al Guevara on May 18th, 2005 at 2:07am
I purchased the Premier ver and it came w/ ONE cd only. I cant find anywhere on Symantec Support how to download an ISO or what you have to do to create a Recovery CD.

Title: Re: Ghost 9.0 rescue disk
Post by aszalos sandor on Jul 19th, 2005 at 5:00pm

texdawg wrote on Dec 28th, 2004 at 3:07pm:
When you run the recovery CD you have 5 seconds to hit a key so the CD will boot.  Otherwise you boot into Windows.

A PDF on the CD contains the user guide, or you can download it from Symantec.


Title: Re: Ghost 9.0 rescue disk
Post by H. Patro on Jul 31st, 2005 at 6:58am
Me too have the same problem. I am searching for the Symantec Recovery Disk (CD). If any body has a recovery cd plz send me the image of t he cd on my mail id. Thanks

Title: Re: Ghost 9.0 rescue disk
Post by Purevbat.ya on Aug 18th, 2005 at 6:53am
Hi all.
I have a problem with using GHost 9.0


I backuped My system Drive
And now i want Restore System Drive
But it reqiured Symantec Recovery Disk.

I have not  Symantec Ghost CD.

if anybody have Symantec Ghost V9.0 please Create REcovery CD and create iso file of REcovery CD.

then upload shomewhere and send  me  URL
HEL HELP HELP

my email is purevbat@vuteqmongol.mn

Title: Re: Ghost 9.0 rescue disk
Post by El_Pescador on Aug 18th, 2005 at 2:45pm

wrote on Aug 18th, 2005 at 6:53am:
"... I have a problem with using GHost 9.0... I backuped My system Drive... And now i want Restore System Drive... But it reqiured Symantec Recovery Disk... I have not  Symantec Ghost CD..."

I do use a USB device for storing backup images for Norton Ghost 2003, but I do not use Ghost 9.0 version.  In the PDF User Guide manual for Ghost 9.0 contained in the NSWP 2005 CD, this is shown on Page 71:




[glb]El Pescador[/glb]

Title: Re: Ghost 9.0 rescue disk
Post by GURSEL YARKIN on Sep 8th, 2005 at 8:17am
Dear Friends,

If you can register to Shareodie ( www.shareodie.com ) forum , please search for Ghost there . If the post is still there , the Norton Ghost Recovery Cd iso file can be reached in an upoad web site where the file had been sent by an Indýan ( I assume ) friend.The all information is in that post.If the post has been released , send me an e-mail ( gursel_yarkin@yahoo.com ) so that I can upload to any upload site you want , with the information in the Shareodie forum or a forum you tell me .

Hear from you soon ...

Gursel.

Title: Re: Ghost 9.0 rescue disk
Post by GURSEL YARKIN on Sep 8th, 2005 at 8:19am
Dear Friends,

If you can register to Shareodie ( www.shareodie.com ) forum , please search for Ghost there . If the post is still there , the Norton Ghost Recovery Cd iso file can be reached in an upload web site where the file had been sent by an Indýan ( I assume ) friend.The all information is in that post.If the post has been released , send me an e-mail ( gursel_yarkin@yahoo.com ) so that I can upload to any upload site you want , with the information in the Shareodie forum or a forum you tell me .

Hear from you soon ...

Gursel.

Title: Re: Ghost 9.0 rescue disk
Post by Pleonasm on Sep 8th, 2005 at 9:44am
Although the spirit of the above post by GURSEL is admirable, it seems to me that he is indirectly encouraging illegal use of a Symantec product that specifies a license of "use one copy of the Software on a single computer."

If you have purchased Ghost 9.0 and you did not receive a Norton Ghost CD/Symantec Recovery Disk CD, then the appropriate solution is to contact the retailer from which the product was purchased (or Symantec) for replacement.  In the absolute worst case scenario, buy another copy of Ghost 9.0 - I have seen it on sale for as little as US$10 on many occasions.

Additionally, call me suspicious, but I would not trust an ISO file for the Norton Ghost CD/Symantec Recovery Disk CD from an unknown source.  Backup is too critical a subject to risk in this manner.

Title: Re: Ghost 9.0 rescue disk
Post by frederick on Oct 9th, 2005 at 3:23pm
I only have one problem when using the Recovery CD: after replacing the contence of the damaged harddisk with the .v2i-file, you have to reboot. There it all goes wrong: I can't reboot !

Untill now, I solved this problem like this
1) take the harddisk out of the pc, put it in a seperate case (so you have an external HD) and plug it to another pc (e.g., WIN 98)
2) With this other pc copy the bootfiles from a separate floppy to the 'external HD'
3) take the 'external HD' out of the case and put it back on its place

It sounds odd, but it works

Does anyone has the same experience or knows a better way to solve my problem?

Title: Re: Ghost 9.0 rescue disk
Post by Serhat on Nov 22nd, 2005 at 1:38pm

fawny1 wrote on Dec 28th, 2004 at 2:58pm:
I am using WIN XP and have been using Ghost 2003 which i am very comfortable with.  

I have just bought Systemworks 2005 which includes ghost 9.0.0.2583.  I have looked at this new ghost and right now I am very seriously considering removing it.  It has no tutorials and help does NOT help a lot.

With Ghost 2003 I always worked out of dos from the rescue disk.  My first question is:  Will ver 9 even make a rescue disk and if so, how is it done?

If i read the help correctly, I would have to boot from the NSW install disk.  I have tried this several times < yes my bios is set to boot from the cdrom before the hard drive> and it does not boot from the install disk.

As my hard drive is partitioned into 3 partitions I normally store images on the data partition as well as on DVD disks.  Before I go screwing this up, can this be done with v9.0?

Are there any good tutorials for using Ghost 9.0?

If I can get these questins asked I think can work my way through this.

Thank you


Title: Re: Ghost 9.0 rescue disk
Post by Sandra Jo on Jan 19th, 2006 at 8:45pm
howdy everyone!

Well...just got a copy of ghost 9.0.  here's what I'm trying to do.  I made an image of my old computer's hard drive (c:) to an external hard drive (over a usb port).  Worked fine.

Next, I plugged the external's usb (both usb 2.0) into my new computer.  booted from the CD.  came up fine.  selected advanced  utilites and system restore.  everything went smooth....selected the image off of the external device...until I came to the destination screen.  the only drive that was listed was the external hard drive.  it did not list any other hard drives/media at all.  Now, this is a dell computer, so it came with all the microsoft who ha on it and I've been able to boot the machine to the point of windows coming up and being functional.

So..my question, my good sirs and madams, is how do I get it to recognize the internal hard drive so I can restore the c drive onto the local hard drive?  I've heard about partitioning....and if this is what I need to do, can someone please help me with this?  I do have a copy of partition Magic 7.01 available if that helps.

Thanks so much!
Sandra Jo

Title: Re: Ghost 9.0 rescue disk
Post by Ghost4me.John on Jan 19th, 2006 at 11:27pm
Sandra Jo, I'm assuming that you want to use Ghost 9 to "move" your PC hard drive from an old one to a new PC.  If this is true, the simplest thing to do is just physically remove the hard drive from your old PC and put it in the new one.  You then will probably have to do a Windows XP "repair install" because the PC's are not the same motherboard, etc.  
http://www.google.com/search?hl=en&q=xp+repair+install

or search Google for "XP Motherboard change"
http://www.google.com/search?&q=xp+motherboard+change

There are often problems doing this because each motherboard is different and the drivers needed for the new pc are not on the hard drive from the old one.

To do the same thing is Ghost 9, I think you are on the right track but Ghost 9 emergency Recovery boot CD wants to restore your backup image onto an unformatted/unused portion of your hard drive.  This is for your protection so you don't accidently overwrite a good partition.

Read pages 72-73 of the Ghost 9 User Manual.
ftp://ftp.symantec.com/public/english_us_canada/products/ghost/9.0/manuals/userguide.pdf

which says in part: " . . . .

In the Restore Destination window, select the destination where you want to restore the backup image file.

Some of the drives listed may be invalid selections because there is not enough free space for the restored backup image file or because you do not have rights to the drive.

If you want to free up disk space, select a drive, then
click Delete Drive.

This will free space if a single volume space on the
hard drive is not adequate.
. . . "

Caution:  If you overwrite or delete your new PC c: partition, it is GONE.

Also, read some of the notes in the FAQ section about Dell pc's and considerations if your new one is a Dell.

Title: Re: Ghost 9.0 rescue disk
Post by lefrere on Oct 28th, 2006 at 8:46pm
The question about the DOS bootable disk is so simple.

Please answer only with YES or NO

Here`s the question:

Does DOS bootable exist with Ghost Ver 9.X ?


Thanks
Lefrere

Title: Re: Ghost 9.0 rescue disk
Post by Ghost4me on Oct 30th, 2006 at 7:37pm

wrote on Oct 28th, 2006 at 8:46pm:
The question about the DOS bootable disk is so simple.
Please answer only with YES or NO
Here`s the question:
Does DOS bootable exist with Ghost Ver 9.X ?
Thanks
Lefrere


No.

Title: Re: Ghost 9.0 rescue disk
Post by lefrere on Oct 30th, 2006 at 7:58pm
;D

Thanx

Title: Re: Ghost 9.0 rescue disk
Post by Ghost4me on Oct 30th, 2006 at 8:06pm
Ghost 9 and Ghost 10 run only in Windows XP (or Windows 2000).

There is a Rescue boot CD that you boot from in case you have a hard drive failure and need to restore your backup image onto a replacement hard drive.

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