New to Ghost & have unsuccessfully searched for answer to this problem: when trying to create a backup - it only lists 3 of the 7 partitions on my 80GB HD. I was finally able to get it to recognize the external USB drive I intend to save to but have not actually tried creating an image yet (so unsure if other problems await....). No sense only backing up half the system! What am I missing?

Billy

More details--

Which version of Ghost?

DOS Ghost or Windows Ghost?

Where in Ghost are you when you don't see the other partitions listed?

What OS are you using?

What file system--are all the partitions the same--or different?

There was another thread that mentioned something about this, but I caan't find it. The solution I think was to use the arrow keys to scroll down to find more drives listed.

Quote:

"... The solution I think was to use the arrow keys to scroll down to find more drives listed..." amish

http://radified.com/cgi-bin/YaBB/YaBB.cgi?board=general;action=display;num=1082874631;start=0#0

The thread referenced above needs to be read very carefully in its entirety; my initial post only revealed the problem, but final resolution is contained in the replies downstream 8)

[glb]El Pescador[/glb]

Quote:

"... I was finally able to get it to recognize the external USB drive I intend to save to..." Billy

Billy -

USB 2.0 external hard drives can be troublesome.  I have both a Dell Dimension 8100 running XP Home Edition and a Dell Dimension 8300 running XP Professional - and the USB 2.0 ports on the systemboard of the latter can be very troublesome - so much so in fact that even NightOwl's marvelous Panasonic Universal USB Driver routine is of no avail under some circumstances.  The URL and image below both reveal the poisonous USB 2.0 controller:

http://radified.com/cgi-bin/YaBB/YaBB.cgi?board=general;action=display;num=1106549867;start=0#0

http://img.photobucket.com/albums/v235/El_Pescador/SanB8300.jpg

Before you get fired up, come back here to reveal the particulars of both your USB host controller(s) and your USB device controller(s) gathered in the following manner:

(1) go to Desktop and right click on My Computer;

(2) drop down to left click on Manage;

(3) in left pane, expand System Tools;

(4) in left pane, drop down to left click on Device Manager;

(5) for both USB controllers and mass storage devices in right pane, expand Universal Serial Bus controllers;

(6) for USB Mass Storage Devices, go to (7) - else for USB 2.0 controllers, focus on those lines containing either the abbreviation 'USB2' or the word 'Enhanced';

(7) right click on any such lines that drop down, then left click on Properties;

(8) left click on the Details tab;

(9) left click on the dropdown menu containing Device Instance Id; and

(10) left click on Hardware Ids and carefully transcribe the last two lines in the window. To be overly generous, drop down two more lines and repeat for Matching Device Id.

The image below reveals the functional USB 2.0 controller on the Macally PHR-100A enclosure:

http://img.photobucket.com/albums/v235/El_Pescador/PHR100AAs.jpg

[glb]El Pescador[/glb]

NightOwl-
>Ghost2003.
>In DOS Ghost lists all partitions but NOT ext. USB HD to save to.
>In Windows (Me - ugg!) Ghost doesn't show all partitions in order to image (or Clone) them; DOES show 3 (of 7 partitions) on int. HD 1, int. HD 2 (which isn't partitioned) & the ext. USB HD.
>All partitions same - FAT32.

In DOS - using arrow keys shows all partitions but NOT ext. USB HD.

El_Pescador -
Dell Dimension 8100

Under Universal Serial Bus Controllers there are 2:

Intel 82801BA/BAM USB Universal Serial Bus Controller 1
Intel 82801BA/BAM USB Universal Serial Bus Controller 2

Right clicking each>Properties>there is General, Advanced, Drivers, Resources.

Right clicking USB Mass Storage Device>Properties>get General & Driver Tabs.

2 USB Root Hubs, right clicking each>Properties>there is General, Power & Driver.

Do not see 'USB2', 'Enhanced', a "details" tab, Device Instance Id, Hardware Ids, or Matching Device Id so can't provide you w/ those particulars...

My ext. USB HD is 2.0 (& supports 1.1); unsure about internal pc components. I tried both USB 1.1 & 2.0 support in Ghost but neither worked.

Hope these details give you something to go on.....thanks!

Quote:

"... Dell Dimension 8100... Do not see 'USB2', 'Enhanced'..." piikea

My first P4 was a Dell Dimension 8100, and it is still in service serving as the anchor for my 4-PC LAN.  Judging by your remarks above, it looks like your onboard ports are USB 1.1 only just like mine.  I had to add USB 2.0 capability with a PCI-to-USB 2.0 host controller adapter card.  I ordered the Koutech I/O Future IO-PU520 5-port Hi-Speed USB 2.0 card from NewEgg.com which cost less than $15 delivered, and I am now absolutely certain that it is DOS-based Norton Ghost 2003 compatible (click URL below):

http://www.koutech.com/proddetail.asp?linenumber=111

My previous instructions were a botched "cut-and-paste" job from a previous post.  You might want to take another shot at revealing the particulars of both your USB host controller(s) and your USB device controller(s) gathered in the following manner:

(1) go to Desktop and right click on My Computer;

(2) drop down to left click on Manage;

(3) in left pane, expand System Tools;

(4) in left pane, drop down to left click on Device Manager;

(5) for both USB controllers and mass storage devices in right pane, expand Universal Serial Bus controllers;

(6) for USB Mass Storage Devices, skip down to (7) - else for USB 2.0 controllers, focus on those lines containing either the abbreviation 'USB2' or the word 'Enhanced', then go to (7);

(7) right click on any such lines that drop down, then left click on Properties;

(8) left click on the Details tab;

(9) left click on the dropdown menu containing Device Instance Id; and

(10) left click on Hardware Ids and carefully transcribe the last two lines in the window. To be overly generous, drop down two more lines and repeat for Matching Device Id.

The image below reveals the functional USB 2.0 controller on the Macally PHR-100A enclosure:

http://img.photobucket.com/albums/v235/El_Pescador/PHR100AAs.jpg

[glb]El Pescador[/glb]

Still unable to reveal the particulars of  USB host controller(s) & USB device controller(s). I will perhaps look into PCI-to-USB 2.0 host controller you mentioned (though not but so computer capable).
The ext. USB HD is recognized ok & accessible by the pc itself w/o difficulty (as are other USB plug & play devices) just not Ghost.
Thanks for the suggestions.

piikea

Not sure, but I think WinME's device manager will not show the same information as what El_Pescador has posted and asked for.


Quote:

The ext. USB HD is recognized ok & accessible by the pc itself w/o difficulty (as are other USB plug & play devices) just not Ghost.

USB is technically a Windows based protocol--so it's supposed to work fine under Windows.  USB under DOS--the compatibility depends on the author of the USB DOS driver.

Not every USB Controller + USB HDD combination is compatible with Norton Ghost's DOS USB driver.  See here for a non-Ghost DOS USB driver that has shown itself to be more 'universally' compatible with Ghost and DOS USB:

http://radified.com/cgi-bin/YaBB/YaBB.cgi?board=general;action=display;num=1095438251;start=

But, USB 1.x is going to be deadly slow compared to USB 2.0!

Quote:

"... The ext. USB HD is recognized ok & accessible by the pc itself w/o difficulty (as are other USB plug & play devices) just not Ghost..." piikea

My first Norton Ghost 2003 BackUps were of C: partition images alone on a Dell Dimension 8100 and were performed from USB 1.1 ports - even without an Integrity Check, they took almost seven hours.  When I got my act together with a NEC-compliant USB 2.0 host adapter, the task took just over half an hour - including an organic Integrity Check.

What is the brand, model and capacity of your USB external HDD ?

[glb]El Pescador[/glb]

It is a Western Digital USB 2.0 External Hard 80 GB - Hi-Speed USB - WDXUL800BBNN.

NightOwl's "universal USB driver" seems a bit too involved for me. Might have to switch to a different ghosting software.

Quote:

"... It is a Western Digital USB 2.0 External Hard 80 GB - Hi-Speed USB - WDXUL800BBNN..." piikea

I strongly suspect the WD bridge chipset/device controller set-up will be USB 2.0 NEC-compliant and will accommodate the Norton/Iomega USB drivers just fine.  Don't worry; be happy - even in the event that they don't:

http://radified.com/cgi-bin/YaBB/YaBB.cgi?board=general;action=display;num=1104185611

However, you really do need a PCI-to-USB 2.0 host controller adapter card that is genuinely USB 2.0 NEC-compliant.

[glb]El Pescador [/glb]

El_Pescador wrote on Apr 21^st, 2005 at 10:41pm:

I strongly suspect the WD bridge chipset/device controller set-up will be USB 2.0 NEC-compatible and will accommodate the Norton/Iomega USB drivers just fine.   [glb]El Pescador [/glb]

Just to be clear: You are saying with a PCI-to-USB 2.0 host controller adapter card the WD ext. USB HD should then work with Ghost?

Quote:

"... Just to be clear: You are saying with a PCI-to-USB 2.0 host controller adapter card the WD ext. USB HD should then work with Ghost?" piikea

I am very close to absolutely confident that Ghost 2003 will work with your rig provided that you buy either: (1) the Koutech I/O Future IO-PU520 5-port Hi-Speed USB 2.0 card; or (2) the SIIG Model US2286 USB 2.0 Dual-Port PCI.  My confidence stems from the fact that both have proven themselves on my Dimension 8100 with four different USB 2.0 external HDD enclosure kits.  The 2-port SIIG moved on to doing the same job in a Dell Dimension L400c when it was replaced by the 5-port Koutech.

Either of the USB 2.0 NEC-compliant PCI-to-USB cards above give you a solid footing on the host end of the bridge (CLICK HERE).  In the highly unlikely event that the WD external drive is not Norton/Iomega USB driver compatible, NightOwl's technique will provide you solid footing on the device end of the bridge (CLICK HERE).

So, it seems you now have a "Slam Dunk" !!!

El Pescador

Sadly, installation of a PCI-to-USB card still doesn't get Ghost to recognize the ext. HD. Looking at "options" in Ghost : only PC-DOS is available (MS-DOS is greyed out) so even getting into the (too complicated for me) steps for creating universal driver isn't possible.
My conclusion is Ghost is a worthless piece of software. This amount of work simply to get it to work using the most obvious & sensible (size-wise) place to save a backup TO (i.e., an ext. HD) is absurd.
To those that Ghost works on their system, more power to ya.
Anybody wanna buy my Ghost cd (cheap!)?

[glb]"Hell - don't give up now, Bubba - we all got way too much time invested in your 'miseries'..."[/glb]

... check your Private Message box for an 'offer you can't refuse' !!!

[glb]El Pescador[/glb]

P.S. Exactly which make and model PCI-to-USB Host Adapter Card did you try to use with the WD external HDD ?

P.P.S. For one time only, you have to install MS-DOS from a WIN 98SE bootable floppy while in the Norton environment - we can arrange that very easily to boot !!!

Got the PCI-USB card locally - it seems to be generic 4 ext./1 internal 2.0 compliant (has certified USB Tm logo). Installed drivers from cd supplied to HD.
-Booting with Ghost disk shows all partitions BUT not ext. HD.
So can't save image to it.
-Using Ghost Wizard in Windows it reads: Disk 1 (int. HD #1) - but only shows 3 of 7 partitions; Disk 2 (int. HD #2) - showing 1 of 1 partitions; & Disk 3 (the ext. HD).
So I could image 3 partitions to the ext. HD (but would omit the other 4).

IF booting w/ Ghost disk ever recognizes the ext. HD then problem solved....

Billy -

Take the PCI-to-USB card out of the PC and go outside in the bright sunlight with both it and some sort of magnifying glass.  There should be a square or nearly-square black or very dark gray computer chip (maybe more than one) mounted on it.  It may take some doing, but transcribe the exact lettering off the chip(s) by tilting the card around for a better view.

If you see the characters 'NEC' anywhere, you are in real good shape right off the bat.  Anyhow, post what you find back here when you get a chance (hopefully, some factory numbnutz did not obscure the legend with a Magic Marker as they sometimes do - then, you are simply out of luck for eyeballing the encoding).

[glb]El Pescador[/glb]  

Billy -

CLICK HERE to download the Belarc Advisor v6.1f.  It will reveal the technical details about the USB host and device controllers necessary to make Norton Ghost 2003 jibe with your external HDD.

[glb]El Pescador[/glb]

Belarc provides this on Bus Adaptors -

Intel(r) 82801BA/BAM USB Universal Host Controller 1
Intel(r) 82801BA/BAM USB Universal Host Controller 2
VIA PCI to USB Enhanced Host Controller
VIA Tech 3038 PCI to USB Universal Host Controller
VIA Tech 3038 PCI to USB Universal Host Controller

Haven't had chance to remove card & look for numbers/lettering yet.

Quote:

" ...VIA PCI to USB Enhanced Host Controller..." piikea

Well, Billy, don't bother checking for lettering on the chipsets as I know now what you got.  The GOOD news is that you now have USB 2.0 capability for sure; the BAD news is that the PCI-to-USB host adapter card controller is VIA-compliant and not NEC-compliant.  There are at least four (probably more!) separate and distinct USB controller host types to my knowledge - NEC versus ALi, SiS and VIA - but NEC-compliant seems most amenable to Norton Ghost 2003 operations (see below):


Quote:

"... However, you really do need a PCI-to-USB 2.0 host controller adapter card that is genuinely USB 2.0 NEC-compliant." "... I am very close to absolutely confident that Ghost 2003 will work with your rig provided that you buy either: (1) the Koutech I/O Future IO-PU520 5-port Hi-Speed USB 2.0 card; or (2) the SIIG Model US2286 USB 2.0 Dual-Port PCI.  My confidence stems from the fact that both have proven themselves on my Dimension 8100 with four different USB 2.0 external HDD enclosure kits. The 2-port SIIG moved on to doing the same job in a Dell Dimension L400c when it was replaced by the 5-port Koutech."

I do not hold out much hope of that VIA-compliant USB controller card doing the job for you.  It might, but it would really surprise me it did - the only thing that might help is that the drivers included with it are the latest and greatest.

[glb]El Pescador[/glb]

Yes, I gambled on getting the card locally (quicker) instead of the exact one you suggested. I lost that gamble as it works as a card but not for purposes of using ext. HD w/ Ghost as I needed it to. Live & learn. The Ghost nightmare continues.

piikea


Quote:

NightOwl's "universal USB driver" seems a bit too involved for me.

But it might just rescue you from your 'gamble'.  

Be glad to help you through the steps if you want to try!

Quote:

"... The Ghost nightmare continues." piikea

Two sets of Norton Ghost Boot Wizard Disaster Recovery Disks based on MS-DOS - plus an enhanced Windows 98SE boot disk - were dispatched from Bayou Country, USA before noon last Monday (May 2^nd) via USPS Priority Mail.  One pair is based on the Norton/Iomega USB drivers, and the other on NightOwl's Panasonic Universal USB Driver routine.

Both were thoroughly tested before shipping on Dell Dimension 8n00 series desktops - and the Norton/Iomega drivers malfunctioned on the 8300 just as you have been describing all along, BUT NightOwl's 'tweak' worked perfectly in both environments.

NightOwl's notion just might function with the VIA-compliant host controller.  Just remember - "It ain't over 'til its over!!!"   Watch your 'snail-mail'.  

CLICK HERE for the next step in the event that the DOS-based set of diskettes with Panasonic drivers do indeed work for you.

[glb]El Pescador [/glb]  

Recieved the disks (quite an endeavor for you - thanks for going to the trouble).
Forgive my ignorance from here as I try to figure out how to utilize them.
I read the "next step..." link about copying .sys files (off of 1 of the disks?) to Ghost(?) on the internal HD(?). Then re-create a new Ghost boot diskette(?).
The driver(s) are used from the disk(?) or copied to internal HD(?) or ext. HD(?) or Ghost boot disk(?).
Just got them & starting to look into it so perhaps I'll figure it out but at this point it is not clear to me (maybe it should be?)

Billy -

Just turn your computer off, then put Disk 1 of 2 from either MS-DOS set in your floppy drive.  Next, power up - if your floppy drive is in the correct boot sequence, Ghost 2003 should start operating in the DOS-based mode - then, simply follow the onscreen directions.  When you get the blue and gray Ghost screen, click on OK and perform Local > Check > Disk to see if the WD external HDD is evident.  If it is not, then back out - quit - and boot from Disk 1 of 2 from the other set to go at it again.

Be advised that you are now operating in the 'classic' Ghost mode - there is no need to prepare it to work - it is working in the purest sense.

[glb]El Pescador[/glb]  

El P -
Success! The Panasonic USB driver floppy DID work! My Western Digital ext. HD is now recognized by Ghost.
The Norton/Iomega disk DID NOT get it recognized.
_________________________________________
I have not actually done a backup image yet but presumably (fingers crossed) it should work & I can save it to the ext. HD.

So - the Panasonic "universal" drivers disk does work (with my components anyway).

Thanks El P again for all your help & efforts. Also to NightOwl for your offers.

Quote:

"... Thanks El P again for all your help & efforts. Also to NightOwl for your offers..." piikea

Billy -

You have helped me more than you know, for you have demonstrably reported the first instance that I am aware of where the device controller drivers of a "purpose-built" USB 2.0 external HDD have failed to function in the DOS-based mode of Ghost 2003, and will be vulnerable during some Norton Partition Magic 8.0 operations.  Moreover, this infers that it certainly will then be stymied in transitioning from "Windows-to-DOS-to-Windows".

I wish I could give NightOwl a physical "high-five" along about now, but he will just have to settle for a virtual version !!!

[glb]El Pescador[/glb]

[glb]Kowabonga, Buffalo Bob !!![/glb]