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http://radified.com/cgi-bin/yabb2/YaBB.pl Rad Community Technical Discussion Boards (Computer Hardware + PC Software) >> Norton Ghost 2003, Ghost v8.x + Ghost Solution Suite (GSS) Discussion Board >> Ghost not displaying "SOURCE" http://radified.com/cgi-bin/yabb2/YaBB.pl?num=1116541107 Message started by Valerie Mark on May 19^th, 2005 at 7:18pm

Title: Ghost not displaying "SOURCE"
Post by Valerie Mark on May 19^th, 2005 at 7:18pm

Hello, I am having a problem with Norton Ghost 2003. When I get to the step in the back-up wizard to select a source to backup there is nothing listed in the "source" pane. I have emailed Norton support but all they did was send me directions on how to use the backup wizard! I know how to use it but there is nothing listed in the source pane to backup. Can anyone help me with this?
Thanks, Val

Title: Re: Ghost not displaying "SOURCE"
Post by tomas on May 19^th, 2005 at 8:16pm

what version of ghost?

if 2003, windows or dos interface?

disk/drive config?

formatting?

Title: Re: Ghost not displaying "SOURCE"
Post by calval on May 19^th, 2005 at 8:22pm

Ghost 2003.

Windows XP pro.

disk/drive config? Not sure what you are asking here.

formatting? Not sure what you are asking here.

Title: Re: Ghost not displaying "SOURCE"
Post by DaddyO on May 19^th, 2005 at 11:23pm

Try using the DOS interface with a Ghost boot floppy diskette.

How many hard drives do yoiu have in your computer?

How many partitions on each hard drive?

Are you selecting "partion to image" or "disk to image"?

Title: Re: Ghost not displaying "SOURCE"
Post by El_Pescador on May 20^th, 2005 at 12:36am

Quote:

"... formatting? Not sure what you are asking here..."

calval

NTFS versus FAT32 file system formatting, I suspect. Norton Ghost 2003 very congenial to FAT32, but somewhat less with NTFS.

[glb]El Pescador[/glb]

Title: Re: Ghost not displaying "SOURCE"
Post by calval on May 20^th, 2005 at 6:20pm

It is NTFS.

Title: Re: Ghost not displaying "SOURCE"
Post by NightOwl on May 20^th, 2005 at 6:58pm

calval

1. If you can, make a Standard Ghost Boot Floppy and re-boot to DOS and let Ghost start with that boot disk. Once into the DOS Ghost interface, select Drive-To Image, and when you get the 'Select Source' option, is your HDD listed there as a source?

2. When first booting your system--hit 'Delete' key (works for most systems--if not yours, see how to enter BIOS during boot-up for your particular system) to enter your BIOS. Find the setup page that lists the HDD's and make sure your HDD is listed there.

The usual setting you want is 'Auto Detect' or something to that effect.

Results?

Title: Re: Ghost not displaying "SOURCE"
Post by calval on May 20^th, 2005 at 11:46pm

I tried to make a Standard Ghost Boot Floppy using the Boot Wizard but got an error that says "The detination file A:\IBMBIO.com could not be opened for writing - check the destination drive - the error number returnd was 27"

Title: Re: Ghost not displaying "SOURCE"
Post by NightOwl on May 21^st, 2005 at 11:21am

calval

Did you check the BIOS for proper listing of your HDD at boot-up?

Results?

I can not find that specific error message, but you could try adding MS-DOS files to Ghost's Boot Wizard, and then selecting MS-DOS for the files system to use for creating the boot disk instead of the default PC-DOS boot files to see if that solves the problem.

You need a Win98se boot disk in order to add those to the Ghost Wizard. I use the Win98se OEM version from BootDisk.com:

Bootdisk.com

Win98se OEM Boot Disk Download

Use the 'boot98.exe' file to create the boot floppy.

Open Ghost's Boot Wizard, select Standard Boot Disk, next screen--do not select any added drivers, next screen select 'Get MS-DOS' option, make sure the floppy disk is in the drive, and continue.

Continue with creating the boot floppy, but select 'Use MS-DOS' now.

Did it work?