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Rad Community Technical Discussion Boards (Computer Hardware + PC Software) >> Norton Ghost 2003,  Ghost v8.x + Ghost Solution Suite (GSS) Discussion Board >> How to Replace a Hard Drive using Ghost 10
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Message started by Ghost4me.John on Feb 7th, 2006 at 4:45pm

Title: How to Replace a Hard Drive using Ghost 10
Post by Ghost4me.John on Feb 7th, 2006 at 4:45pm
Replacing a System Disk/Hard Drive using Ghost 10.

There are many different uses and scenarios for Ghost 2003, Ghost 9, and Ghost 10.  This article provides some guidelines to replace one hard drive with a larger one.  

It does not attempt to cover all possible uses of Ghost; this is limited to an often needed case of replacing a single System hard drive containing a single partition with a larger hard drive.  

Note:  For a different scenario (not covered here), for example, if it is possible to connect both internal hard drives (new and old) inside the PC at the same time, the Ghost 10 Chapter 12 procedure called "Copy My Hard Drive feature" (or Ghost 9 Chapter 7 procedure called "Copy Drive feature") can be utilitized which shows how to copy directly from the old drive to the new drive.

======================================================

References:

Cloning partitions with Ghost 9 Guide, by Brian
http://radified.com/cgi-bin/YaBB/YaBB.cgi?board=general;action=display;num=1117581957

See other sections in the FAQ.

======================================================

Assumptions:

1. You want to replace your hard drive with a larger one.
2. Windows XP
3. You have Ghost 10 installed. (note, this same procedure should apply for Ghost 9 also.)
4. Your hard drive to be replaced contains only one partition, the primary boot ( C: ) partition.
5. Your hard drive and XP is operational and working properly.
6. You have an USB2 external hard drive to store your backup images on.

======================================================

Preparation:

1. Verify that your current hard drive has only one partition:

Right-click My Computer
Manage
Disk Management
 Maximize the window
Does Disk Management show that you have ONLY one (1) partition or MORE than one?

Alternate verification to display your partitions:

Using Windows Explorer, navigate to this folder and run
c:\Program Files\Norton Ghost\Utility\PartinNT.exe
  (Note that if you installed Ghost 10 as part of SystemWorks, the folder name may be different.)

Double click to run the PartinNT.exe program

Select "Copy to Clipboard" or "Save As" and then paste the results on this forum for further analysis.  More than one partition requires special handling!


2. Verify that the Ghost 10 Recovery boot CD works for your pc, configuration, and external USB hard drive.

There are some issues involved when using Ghost 10.x with certain systems and USB external devices--so you need to determine if you can successfully use your external drive with the Recover Disk:
    Ghost 10 Recovery CD problems

To verify the Ghost 10 Recovery CD:
1. Connect USB external hard drive to your PC.  Note the drive letter assigned to it.
2. Insert Ghost 10 Recovery CD into the CD tray. (You may have to click "exit" if autorun tries to start it.)
3. Shutdown Windows XP.
4. At power-on/startup time, enable booting from your CD drive (may involve changing bios to boot from CD first).
5 . Boot from the Ghost 10 Recovery CD.  Note.  If you have trouble booting from the Ghost 10 Recovery CD, please note any error messages and post them here.  Or, if Ghost 10 does not recognize or find your external hard drive (it may have a different drive letter, but that's ok), post results here.

6. Select Recover My Computer (see chapter 11 of the user guide).

7. Navigate to the backup image that is on your external hard drive.  

8. If you can see your Recovery Point backup image on your external USB2 drive, your recovery CD environment is working correctly.

9. Select Exit. and boot back to Windows XP.
 

======================================================

Copy/Implementation Procedure:

If you have ONLY one partition, then use Ghost "Back Up Now" to create a backup image on your external drive.

1. In Windows XP, start Ghost 10 and Run Back Up Now or Complete System Backup to create a backup image onto your external USB drive.  Be sure to check VERIFY while it is being created.

2. Shut down your PC.

3. Put your old drive in a safe place.

4. Switch out your old drive with the new drive. Ensure the master/slave/stand-alone jumpers of your new drive match your old drive.

Do NOT format or partition your new hard drive.  Ghost 10 will do that automatically.  It should be blank/unused.  

5. Boot from the Ghost 10 Recovery CD.  

6. Select Recover My Computer (read chapter 11 of the Ghost 10 user guide).

7. Highlight/select the Recovery Point with date and time that matches your backup.
 (If your Recovery Point/Backup is not listed, click "Open from another location" and select the correct folder from your external hard drive that contains the backup.)

Be sure these options are set:
  Set Drive Active
  Restore Master Boot Record.

  (note, you can also have it resize drive upon restore plus some other options if you want).

8. After the Restore completes, shut down your pc, and reboot with your hopefully new hard drive working fine.

Please post your results and experiences here when you finish.

Good luck!

======================================================

Troubleshooting:

Note any error messages and post them here on the Radified Forum.


Title: Re: Replacing a Hard Drive using Ghost 10
Post by Brian on Feb 7th, 2006 at 6:08pm
John, this guide will be a most useful reference for those wanting to replace their hard drives. It will save typing time for some of us as well.

Copy Drive (Ghost 9) or Copy my Hard Drive (Ghost 10) seems to have an appreciable failure rate, probably user related. Restoring an image as you have outlined is far more likely to be successful and it’s what I do when I want to transfer an OS to another HD. For those without an image on a hard drive or DVD, then Copy Drive is the only option.

Title: Re: Replacing a Hard Drive using Ghost 10
Post by Ghost4me.John on Feb 7th, 2006 at 7:04pm
Brian,
The guide doesn't cover the more and more common PC situation where the hard drive contains more than one partition.

It would be nice if Ghost 10 had a feature from the Recovery CD boot environment called "Copy all Partitions", similar to Copy Drive but for ALL partitions.

Title: Re: Replace a Hard Drive using Ghost 10
Post by mackey on Mar 1st, 2006 at 9:50am
Im curious why the ghost 10 boot disk takes 10 minutes to load?

Title: Re: Replace a Hard Drive using Ghost 10
Post by Ghost4me.John on Mar 1st, 2006 at 10:19am
Mackey, good question, and the answer is "it depends".

Using the Ghost 10 recovery environment CD is really two processes:  the Windows PE (Pre-enviornment) boot cd startup, followed by invoking Ghost 10 program.

You are essentially booting into a version of XP built ENTIRELY on what is read from the CD.  Think of it like booting from XP on a hard drive that runs at the slow speed of a CD.  Lots of CD-drives slow or spin down if not accessed within a couple seconds.  That also makes it slower.  My laptop cd drive is a lot slower than my desktop one.

The Windows XP PE startup must detect all devices on your system and "build" an XP enviornment.  You can probably speed it up the process a little if you don't have any excess devices (like usb ones attached).

So, after the 10 minutes did you use the process outlined to replace a hard drive with the Ghost 10 CD?  Any comments or suggestions on how to improve the instructions?  Did everything go ok?


Title: Re: Replace a Hard Drive using Ghost 10
Post by mackey on Mar 1st, 2006 at 10:28am
Ah well that makes sense.. THANK YOU

and, yes I did, and it well, didnt quite work the first time.. I created a recovery point / image from my IDE on a second drive. shut down installed a new SATA drive. Booted with the CD, (10 minutes later) LOL, all went well, once its running its really nice to just click on laod the network drivers, map my drives etc.. Okay so i restored the image to the new SATA drive. shut down booted the new SATA it brougt me to a login screen with name already in it, i thought wow this is great! grrrrr, once I entered my password it would say loading settings and then go right into logging off. A vicious circle.  --

Well I couldnt fix it so i put the older ide back in  wiped out the old partitions, restored the image to that drive and all is working well.. So Now Im lost in how to get my image from and IDE drive to work on an SATA drive

thank you for the reply :)

Title: Re: Replace a Hard Drive using Ghost 10
Post by Brian on Mar 1st, 2006 at 2:07pm
mackey,

There have been reports of problems restoring from IDE to SATA but I think one of our members did it without a problem.

How many partitions on your IDE HD?
Is the OS on the first partition?
Is the OS a C: drive or some other drive letter?
Did you load SATA drivers from a floppy when you booted your SATA HD?
Did you tick Copy MBR when you restored?
Is your image stored on a third HD or the IDE drive with the partitions?

Title: Re: Replace a Hard Drive using Ghost 10
Post by mackey on Mar 1st, 2006 at 3:11pm
Answers, :)

How many partitions on your IDE HD?

Just one

Is the OS on the first partition?


Is the OS a C: drive or some other drive letter?

yes C:

Did you load SATA drivers from a floppy when you booted your SATA HD?

No   :(

Did you tick Copy MBR when you restored?

Yes

Is your image stored on a third HD or the IDE drive with the partitions?

Image was on a second SATA drive setup for data only

Im guessing its the third party drivers? But why would it boot up to windows and then just log me off, do the HD drivers have something to do with the login?

Title: Re: Replace a Hard Drive using Ghost 10
Post by Brian on Mar 1st, 2006 at 4:43pm
So, your original setup was IDE as "primary HD" and SATA as "secondary". As you could see the SATA drive I assume your OS already contains SATA drivers. Did you install the SATA HD and the drivers? What computer do you have?

On recent boot up you wouldn't have been asked to insert a floppy. I wasn't thinking.

Check your BIOS in the SATA Setup area. I have several choices but I'm not sure which would be appropriate for you. Perhaps try Combination to start with and see if you can boot.

I saw reports of people getting it to work by doing a Repair Install and loading drivers from the F6 choice. You lose all your Windows Updates this way.

http://www.dougknox.com/xp/tips/xp_repair_install.htm


Title: Re: Replace a Hard Drive using Ghost 10
Post by mackey on Mar 1st, 2006 at 5:45pm
I just tried it again this time with a maxtor 160 gig SATA still no luck.. And I was not asked tor estore the MBR when restoring my hard drive Maybe Im doing it wrong.. But this time all i got was a blinking cursor.

Title: Re: Replace a Hard Drive using Ghost 10
Post by mackey on Mar 1st, 2006 at 5:46pm

Brian wrote on Mar 1st, 2006 at 4:43pm:
So, your original setup was IDE as "primary HD" and SATA as "secondary". As you could see the SATA drive I assume your OS already contains SATA drivers. Did you install the SATA HD and the drivers? What computer do you have?

On recent boot up you wouldn't have been asked to insert a floppy. I wasn't thinking.

Check your BIOS in the SATA Setup area. I have several choices but I'm not sure which would be appropriate for you. Perhaps try Combination to start with and see if you can boot.

I saw reports of people getting it to work by doing a Repair Install and loading drivers from the F6 choice. You lose all your Windows Updates this way.

http://www.dougknox.com/xp/tips/xp_repair_install.htm


I have an HP D530 1.5 gigs or ram latest Bios etc..

Title: Re: Replace a Hard Drive using Ghost 10
Post by Ghost4me.John on Mar 1st, 2006 at 6:21pm
Mackey, doesn't the HP pc have another (perhaps hidden) partition that you may not see?

My Computer/right click/Manage/Disk Management

How many partitions are shown with your original/current drive?

I don't think it's the MBR as a problem, but you said previously that it booted up to the logon screen.

Did you move your SATA after the copying to the first sata 0 connector position?  Maybe there is a boot option in the bios also.

Title: Re: Replace a Hard Drive using Ghost 10
Post by mackey on Mar 1st, 2006 at 7:14pm
yes did all that, I even used the max blast software that is supposed to move all your old stuff to the drive, it must be that i can move IDE to SATA  Im goingf to try and just format the drive again this weekend with Windows XP and see what happens .. thanks so much for the help but  I dontthink its going to work. i have disable the onboard IDE and made the SATA on board the primary, the boot disk is SATA 0   and well Im stumped..

Title: Re: Replace a Hard Drive using Ghost 10
Post by Brian on Mar 1st, 2006 at 7:19pm
Don't go without telling us how many partitions are in Disk Management (your IDE drive).

This may help if you install WinXP.

http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1091375&c=us&l=en&s=gen&cs=

http://www.short-media.com/review.php?r=281

Title: Re: Replace a Hard Drive using Ghost 10
Post by mackey on Mar 1st, 2006 at 7:39pm
Oh sorry Just one partition -- its a maxtor 120 gig Ide

Title: Re: Replace a Hard Drive using Ghost 10
Post by mackey on Mar 1st, 2006 at 7:40pm

wrote on Mar 1st, 2006 at 6:21pm:
Mackey, doesn't the HP pc have another (perhaps hidden) partition that you may not see?

My Computer/right click/Manage/Disk Management

How many partitions are shown with your original/current drive?

I don't think it's the MBR as a problem, but you said previously that it booted up to the logon screen.

Did you move your SATA after the copying to the first sata 0 connector position?  Maybe there is a boot option in the bios also.


The drive inthe HP is a replacemnet, so no hidden partitions

Title: Re: Replace a Hard Drive using Ghost 10
Post by mackey on Mar 1st, 2006 at 8:31pm

Brian wrote on Mar 1st, 2006 at 7:19pm:
Don't go without telling us how many partitions are in Disk Management (your IDE drive).

This may help if you install WinXP.

http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1091375&c=us&l=en&s=gen&cs=

http://www.short-media.com/review.php?r=281


Another update --

I just tried Ghost 10's upgrade drive to drive copy, and im back to everything working up to the point of login.. It boost, with my name in the box and when i type in my password it starts and then says loggin off over and over :(

Title: Re: Replace a Hard Drive using Ghost 10
Post by Ghost4me.John on Mar 1st, 2006 at 9:02pm
I think Brian is right about needing to do a Repair Install.  

http://radified.com/cgi-bin/YaBB/YaBB.cgi?board=general;action=display;num=1139345103;start=0#8

My guess is that the SATA drivers which are needed to access your now-sata boot drive aren't loaded until later (which is why you could use your sata drive as a data drive, but not boot drive).  Or else there is some change in the internal registry because of the change in boot drive, which the repair install will fix.  After completing the repair install, you have to download the Windows updates again, but your applications are ok.  (Just be sure you have a good backup first.)

That's assuming you have the Windows XP startup CD.  Some manufacturers don't automatically include them with new PC's anymore.  You have to request/pay for them.

If you don't have it you can try to see if you can boot into XP safe mode.  Press F8 repeatedly during power-on boot process and see if you get the safe mode screen.  See if you can logon to Administrator account or your userid account.

Any other ideas Brian or anyone else?  I'm kind of stumped at this point.

Title: Re: Replace a Hard Drive using Ghost 10
Post by Brian on Mar 1st, 2006 at 9:41pm
You have nothing to lose. The HD doesn't boot properly. Try a Repair Install.

Title: Re: Replace a Hard Drive using Ghost 10
Post by Rad on Mar 1st, 2006 at 9:56pm
Great initial post. Kudos.

Title: Re: Replace a Hard Drive using Ghost 10
Post by Dave M on Mar 2nd, 2006 at 5:00am
Hi all. I am going insane.

I was notified by a SMART laptop drive that it was about to die. Excellent, I went out, bought a Lacie 250GB USB drive and Nortoon SystemWorks 2006 Premier. I was able to create a verified Recovery Point for the hard drive prior to the old drive dying entirely (good idea SMART).

Now I have purchased a new 80GB HDD, but the Norton Recovery disk simply refuses to recognise the recovery points on the USB drive ... the drive itself is recognised without a problem.

I have tried changing the references in the "*.ini" files to reflect the new dirve letter (Lacie used to be G:\ is now D:\ as the recovery disk does not recognise the card readers on the lapton).

I have tried creating a new boot partition on the new hard drive so that the HDD is recognised by the Recovery Disk. Still no joy.

I have combed the symantec pages for some help ... no help there. I have combed this thread ... unless i missed something.

Has anyone got any ideas why the Recovery Point is not being recognised? If not, I guess I will just have to start rebuilding my HDD (sigh).

Title: Re: Replace a Hard Drive using Ghost 10
Post by mackey on Mar 2nd, 2006 at 5:40am

wrote on Mar 1st, 2006 at 9:02pm:
I think Brian is right about needing to do a Repair Install.  

http://radified.com/cgi-bin/YaBB/YaBB.cgi?board=general;action=display;num=1139345103;start=0#8

My guess is that the SATA drivers which are needed to access your now-sata boot drive aren't loaded until later (which is why you could use your sata drive as a data drive, but not boot drive).  Or else there is some change in the internal registry because of the change in boot drive, which the repair install will fix.  After completing the repair install, you have to download the Windows updates again, but your applications are ok.  (Just be sure you have a good backup first.)

That's assuming you have the Windows XP startup CD.  Some manufacturers don't automatically include them with new PC's anymore.  You have to request/pay for them.

If you don't have it you can try to see if you can boot into XP safe mode.  Press F8 repeatedly during power-on boot process and see if you get the safe mode screen.  See if you can logon to Administrator account or your userid account.

Any other ideas Brian or anyone else?  I'm kind of stumped at this point.


Safe mode does the same thing, it will load up to the login screen and then once I put my password in it says loading - then it says logging off  Ill try the repair install tonight.. thanks for all the help

Title: Re: Replace a Hard Drive using Ghost 10
Post by Ghost4me.John on Mar 2nd, 2006 at 8:28am

wrote on Mar 2nd, 2006 at 5:00am:
Now I have purchased a new 80GB HDD, but the Norton Recovery disk simply refuses to recognise the recovery points on the USB drive ... the drive itself is recognised without a problem.

Dave, after booting from the recovery CD, Ghost tries to find the catalog of recovery points.  I think that is the message you are getting.  You need to choose the "Open from another location" and find the usb drive and folder yourself.  It will probably be different drive letter but you should be able to find it.

Your new hard drive should be blank and unformatted.  Ghost will handle that.

Read the thread
Replace a Hard Drive using Ghost 10
http://radified.com/cgi-bin/YaBB/YaBB.cgi?board=general;action=display;num=1139345103

Please post back here if that works or not.  

Title: Re: Replace a Hard Drive using Ghost 10
Post by Brian on Mar 2nd, 2006 at 6:21pm
I found this

http://service1.symantec.com/SUPPORT/powerquest.nsf/docid/2005052419404662?OpenDocument&src=hot&prod=Norton%20Ghost&ver=9.0&csm=no&seg=hho&tpre=

Title: Re: Replace a Hard Drive using Ghost 10
Post by mackey on Mar 2nd, 2006 at 6:31pm

wrote on Mar 1st, 2006 at 9:02pm:
I think Brian is right about needing to do a Repair Install.  

http://radified.com/cgi-bin/YaBB/YaBB.cgi?board=general;action=display;num=1139345103;start=0#8

My guess is that the SATA drivers which are needed to access your now-sata boot drive aren't loaded until later (which is why you could use your sata drive as a data drive, but not boot drive).  Or else there is some change in the internal registry because of the change in boot drive, which the repair install will fix.  After completing the repair install, you have to download the Windows updates again, but your applications are ok.  (Just be sure you have a good backup first.)

That's assuming you have the Windows XP startup CD.  Some manufacturers don't automatically include them with new PC's anymore.  You have to request/pay for them.

If you don't have it you can try to see if you can boot into XP safe mode.  Press F8 repeatedly during power-on boot process and see if you get the safe mode screen.  See if you can logon to Administrator account or your userid account.

Any other ideas Brian or anyone else?  I'm kind of stumped at this point.


Okay team, well no luck -- repair hangs at 24 minutes left and never finishes -- so I am throwing in the towel :) Ill just get another IDE as the main drive until i can afford a new PC all togetther.. SAD thing is I now have a WD2500 and Maxstor 160 Both Brand new SATA drives i cannot use :(  ebay here i come ..  thanks again for everyones help

Title: Re: Replace a Hard Drive using Ghost 10
Post by Brian on Mar 2nd, 2006 at 6:48pm
You can use your SATA drives in an external enclosure. Good for removable backup.

http://www.cdrinfo.com/Sections/Reviews/Specific.aspx?ArticleId=15876

http://www.vantecusa.com/

I have one and they aren't expensive. You already have the HD's.

http://radified.com/cgi-bin/YaBB/YaBB.cgi?board=general;action=display;num=1140439497


Title: Re: How to Replace a Hard Drive using Ghost 10
Post by Brian on Mar 3rd, 2006 at 1:20am
One thing we didn't try is Method #3. It will only take a minute.

http://www.goodells.net/multiboot/partsigs.htm


Quote:
The boot process may hang (usually at the login or blue "Welcome" screen) while XP-2 searches in vain for "drive C:".



Title: Re: Replace a Hard Drive using Ghost 10
Post by Ghost4me.John on Mar 3rd, 2006 at 8:13am

mackey wrote on Mar 2nd, 2006 at 6:31pm:
Okay team, well no luck -- repair hangs at 24 minutes left and never finishes -- so I am throwing in the towel


Brian, good idea.  

If that doesn't fix the problem, and  if you have the time or interest, here is an idea to confirm where the problem is.  You evidently have your Windows XP startup disk cd.  You have two SATA drives that won't work after restoring with Ghost.

To verify whether or not it is a Ghost problem or a Windows XP problem, I would do this:
1. Remove your current IDE drive from the system.  Put it away in a safe place.
2. Connect your SATA drive as position 0 in your pc.
3. Boot from your Windows startup CD.
4. See if you can install Windows XP.  Have the startup CD erase/reformat you SATA drive when it asks.

I keep wondering if there aren't motherboard or bios updates needed.  This will confirm whether you can EVER use SATA hard drives on your system or not.  Or whether it is a Windows XP or Ghost 10 issue.

Title: Re: How to Replace a Hard Drive using Ghost 10
Post by mackey on Mar 3rd, 2006 at 9:10am
I can use the 2 SATA's as data drives no problem

The mother board bios is up to date, but that date is mar 04.

Do chip set updates need to be appied?
---
Also I have tried to use one of the SATA drives and install windows xp pro SP2 on it, when I do it tells me the 250 GIG drive is only a 130 gig drive, yet Bios says its 250.. I think the time spent and effort aplied at this point is mute :)  I am going to just replace the old IDE with a new IDE and use one of the 250 gig SATA's in the PC and one of them outside with the USB box someone recomended earlier in the thread. so, I have 500 gigs of storage and Ill have a new 200 gig IDE as my main drive ... I know that ghost will backup and restore to IDE I have tested that, so - LOL  tage your it :)

Title: Re: Replace a Hard Drive using Ghost 10
Post by mackey on Mar 3rd, 2006 at 9:51am

Brian wrote on Mar 2nd, 2006 at 6:48pm:
You can use your SATA drives in an external enclosure. Good for removable backup.

http://www.cdrinfo.com/Sections/Reviews/Specific.aspx?ArticleId=15876

http://www.vantecusa.com/

I have one and they aren't expensive. You already have the HD's.

http://radified.com/cgi-bin/YaBB/YaBB.cgi?board=general;action=display;num=1140439497


thanks Brian, its on its ay from Tiger tech :)


Title: Re: How to Replace a Hard Drive using Ghost 10
Post by Ghost4me.John on Mar 3rd, 2006 at 9:52am

mackey wrote on Mar 3rd, 2006 at 9:10am:
Also I have tried to use one of the SATA drives and install windows xp pro SP2 on it, when I do it tells me the 250 GIG drive is only a 130 gig drive, yet Bios says its 250.

Mackey, this is likely the crux of your problem.  You should get this fixed/resolved ASAP.  If not, you will probably be unpleasantely surprised when Windows or your pc tries to access some of the disk with the discrepency.

Download the Western Digital Data Lifeguard Diagnostics from

http://support.wdc.com/

and find out what kind of problem you have with the drive.  Either get it fixed or replaced by WD.


Title: Re: Replace a Hard Drive using Ghost 10
Post by Ghost4me.John on Mar 3rd, 2006 at 9:59am

Western Digital Knowledge Base is also good:

http://support.wdc.com/


Title: Re: How to Replace a Hard Drive using Ghost 10
Post by mackey on Mar 3rd, 2006 at 10:04am

wrote on Mar 3rd, 2006 at 9:52am:
Mackey, this is likely the crux of your problem.  You should get this fixed/resolved ASAP.  If not, you will probably be unpleasantely surprised when Windows or your pc tries to access some of the disk with the discrepency.

Download the Western Digital Data Lifeguard Diagnostics from

http://support.wdc.com/

and find out what kind of problem you have with the drive.  Either get it fixed or replaced by WD.


They are both Brand New and I have run the data life guard and they do not have any issues ...

Title: Re: How to Replace a Hard Drive using Ghost 10
Post by mackey on Mar 3rd, 2006 at 10:50am

wrote on Mar 3rd, 2006 at 9:52am:
Mackey, this is likely the crux of your problem.  You should get this fixed/resolved ASAP.  If not, you will probably be unpleasantely surprised when Windows or your pc tries to access some of the disk with the discrepency.

Download the Western Digital Data Lifeguard Diagnostics from

http://support.wdc.com/

and find out what kind of problem you have with the drive.  Either get it fixed or replaced by WD.



I forgot to mention, I also tried a brand new maxtor 160 gig SATA and it comes back as a 160 in bios, but when trying to install windows xp prosp2 it shows to be a 124

Title: Re: Replace a Hard Drive using Ghost 10
Post by Ghost4me.John on Mar 3rd, 2006 at 11:54am

mackey wrote on Mar 1st, 2006 at 5:46pm:
I have an HP D530 ..


Then search the HP website to confirm you have the latest motherboard bios and Intel chipset bios for your HP.

http://h18007.www1.hp.com/support/files/hpcpqdt/us/locate/63_5586.html



Title: Re: How to Replace a Hard Drive using Ghost 10
Post by mackey on Mar 3rd, 2006 at 12:06pm
I have the latest Bios its 2 years old thogh, I have not updated the chipset, so I can try that. I asked that question earlier if it needed to be and didnt get a response so i figured it was mute :)

thank you

Title: Re: How to Replace a Hard Drive using Ghost 10
Post by Ghost4me.John on Mar 3rd, 2006 at 12:25pm

mackey wrote on Mar 3rd, 2006 at 12:06pm:
I have the latest Bios its 2 years old thogh, I have not updated the chipset, so I can try that. I asked that question earlier if it needed to be and didnt get a response so i figured it was mute :)
thank you

From looking, it appears there are several different D530 models so I'm not sure which is yours.  However the latest one listed is dated Nov 11, 2005 so I would think that your 2 year old one couldn't be the latest.  Be sure you select the correct one!

Also look at the Intel chipset one that matches yours.

Title: Re: How to Replace a Hard Drive using Ghost 10
Post by mackey on Mar 3rd, 2006 at 12:40pm
That update is for porcessor changes, so i didint use it

the one before it says it should not be used except for so special web issues,

the one before that says it only updates deployment flashes.. I am going to try this one, and the chip set. maybe they dont tell ya what else is really being updated. film at 11 :)

Ps, This is really a great forum!

Title: Re: How to Replace a Hard Drive using Ghost 10
Post by Ghost4me.John on Mar 3rd, 2006 at 1:02pm
The Intel chipset one may just be for the Intel graphics on the motherboard, so you could just try the motherboard one first and see if you see the correct drive size afterwards.

Title: Re: How to Replace a Hard Drive using Ghost 10
Post by mackey on Mar 3rd, 2006 at 1:06pm
If the bios sees the right size, what doesnt xp? the bios I have now reports the drives correctly, its xp that doesnt..

Title: Re: How to Replace a Hard Drive using Ghost 10
Post by Ghost4me.John on Mar 3rd, 2006 at 1:29pm
Mackey, are your sata hard drives formatted NTFS?  I had assumed so, but never asked.  Have you ever
start
run
cmd
chkdsk g: /f
chkdsk h: /f

where g and h are the drive letters of your drives?  If not do that also.

Title: Re: How to Replace a Hard Drive using Ghost 10
Post by mackey on Mar 3rd, 2006 at 1:33pm

wrote on Mar 3rd, 2006 at 1:29pm:
Mackey, are your sata hard drives formatted NTFS?  I had assumed so, but never asked.  Have you ever
start
run
cmd
chkdsk g: /f
chkdsk h: /f

where g and h are the drive letters of your drives?  If not do that also.


yes both are NTFS

Title: Re: How to Replace a Hard Drive using Ghost 10
Post by mackey on Mar 3rd, 2006 at 1:37pm

wrote on Mar 3rd, 2006 at 1:29pm:
Mackey, are your sata hard drives formatted NTFS?  I had assumed so, but never asked.  Have you ever
start
run
cmd
chkdsk g: /f
chkdsk h: /f

where g and h are the drive letters of your drives?  If not do that also.


But again, --  the drive is 250 gig  in bios.

if I, 1. install the drive as a data drive and launch XP - run Lifeguard utils, prep the drive and then format it xp says cool , its 250 gig..

if i shut down use that data drive as the new main drive, try to do a new clean install of windows, widows comes up and says, the drive is only 130 gig :(

Title: Re: How to Replace a Hard Drive using Ghost 10
Post by Ghost4me.John on Mar 3rd, 2006 at 1:52pm

mackey wrote on Mar 3rd, 2006 at 1:37pm:
if I, 1. install the drive as a data drive and launch XP - run Lifeguard utils, prep the drive and then format it xp says cool , its 250 gig.


I don't understand why you have to run Lifeguard utils at all.  You should be able to connect the drive, and then use Windows XP Disk Management to create one large NTFS partition, and quick format it.

Does WD Lifeguard utils do something special?

Title: Re: How to Replace a Hard Drive using Ghost 10
Post by mackey on Mar 3rd, 2006 at 2:00pm

wrote on Mar 3rd, 2006 at 1:52pm:
I don't understand why you have to run Lifeguard utils at all.  You should be able to connect the drive, and then use Windows XP Disk Management to create one large NTFS partition, and quick format it.

Does WD Lifeguard utils do something special?


Im not sure, When i first tried to install them, bios saw them as 250, a xp install would see them as 130's so i got the life gurad tools for dos and windows, the dos version did notthing but give me an a: prompt, but when I launched whindows and ran the lifguard tool, it said your (s) drive was not configured to work in my system would you like life guard to configure the drive for you, i of course said yes, and bing bang boom, the drive was setup as 250 gig..  Now,   if you take that drive out, use it as your main drive to do a fresh install of windows, youll get three choices, one format the partiton, format the partition quick, or delete the partion, i choose delete to start from scratch and windows now sees the drive as a 130 gig drive, I shouldhave to partiton the drive in windows to then go install windows on it right?

Title: Re: How to Replace a Hard Drive using Ghost 10
Post by Ghost4me.John on Mar 3rd, 2006 at 2:06pm
I found this:

WD Lifeguard

Maybe you told Lifeguard to only create a 130 gb partition.

Anyway, to start over (assuming there is nothing you want to keep on the drive)
My Computer
right click
manage
Disk Management
Maximize the window

You can select/highlight the SATA drive, then right click for options.  I would delete any partitions on the drive, then create one large NTFS partition that is 250gb (assuming that is your intent), and then have XP do quick format.

Caution:  be certain you are highlighting the correct one!  If you erase the wrong one, its tooooooo late!

Title: Re: How to Replace a Hard Drive using Ghost 10
Post by Ghost4me.John on Mar 3rd, 2006 at 2:07pm
See if it looks good then.

Title: Re: How to Replace a Hard Drive using Ghost 10
Post by Ghost4me.John on Mar 3rd, 2006 at 2:15pm
I think that WD created a 130 gb partition, leaving 120 gb unused and unseen.  You'll be able to verify that in Disk Management under XP.

Title: Re: How to Replace a Hard Drive using Ghost 10
Post by mackey on Mar 3rd, 2006 at 6:58pm
Okay end of drama :)

I put both the 160 and the 250 in a newer dell optiplex 630 and Bam! both drives work as should so its my HP d530.. The latest bios forthe hp will not install  and thats okay Its time for a new PC ANYWAY THANK YOU FOR ALL THE HELP

Title: Re: How to Replace a Hard Drive using Ghost 10
Post by Brian on Mar 3rd, 2006 at 7:47pm
mackey,

Let me know what you think of the Vantec enclosure. It works fine in USB mode but I had trouble in SATA mode.

http://radified.com/cgi-bin/YaBB/YaBB.cgi?board=general;action=display;num=1140439497

Title: Re: How to Replace a Hard Drive using Ghost 10
Post by mackey on Mar 4th, 2006 at 11:40am

Brian wrote on Mar 3rd, 2006 at 7:47pm:
mackey,

Let me know what you think of the Vantec enclosure. It works fine in USB mode but I had trouble in SATA mode.

http://radified.com/cgi-bin/YaBB/YaBB.cgi?board=general;action=display;num=1140439497


Argh!  what issues are you having?  I got it for SATA, eh, not that I really need the speed.. Anyway, hit me back so i don't fight with the same issues if you would :)

Title: Re: How to Replace a Hard Drive using Ghost 10
Post by Ghost4me.John on Mar 4th, 2006 at 12:02pm

mackey wrote on Mar 3rd, 2006 at 6:58pm:
I put both the 160 and the 250 in a newer dell optiplex 630 and Bam! both drives work as should so its my HP d530.. The latest bios forthe hp will not install 

Mackey,
I hate to see you give up, but I'm glad you narrowed it down.

Which HP D530 do you have and do you know the bios version you have (it momentarily should appear when you boot)?

I found 3 different ones listed at HP support:

HP Compaq d530 Convertible Minitower Desktop PC
HP Compaq d530 Small Form Factor Desktop PC
HP Compaq d530 Ultra-slim Desktop Desktop PC

Maybe you just had trouble with the bios update utility or selected the wrong bios update version.




Title: Re: How to Replace a Hard Drive using Ghost 10
Post by mackey on Mar 4th, 2006 at 12:04pm
HP Compaq d530 Convertible Minitower Desktop PC


I ahve this one

Title: Re: How to Replace a Hard Drive using Ghost 10
Post by Ghost4me.John on Mar 4th, 2006 at 12:23pm
http://h18007.www1.hp.com/support/files/hpcpqdt/us/locate/63_5586.html#0

786B BIOS Family Processor Microcode Update version 1.09 A   (11 Nov 05)

Business Desktops BIOS Utilities version 3.00 A   (15 Jun 05)

I could be wrong, but looks to me like you would need the Bios update utility.  It lists the models supported.  Then download the bios update, and use the utility to install it.  

Title: Re: How to Replace a Hard Drive using Ghost 10
Post by mackey on Mar 4th, 2006 at 12:26pm
I tried it wont update :(  It just says you cant run this file from windows and it wont run from Dos so.. argh LOL

Title: Re: How to Replace a Hard Drive using Ghost 10
Post by Ghost4me.John on Mar 4th, 2006 at 12:50pm
I just ran a test download of the Utilities. It is supposed to be put on a diskette and then run from a DOS boot diskette.  However from what I read, you do NOT need the utility.

If you download the
786B BIOS Family Processor Microcode Update
version 1.09 A   (11 Nov 05)

it will download it to a directory on your c: drive.  When you run the setup/program, it asks you to put a diskette in your a: drive.  I did that and then afterwards looked at the contents of the diskette.  It is a self booting DOS diskette containing the program and bios update both.  After completing the copy of the files to the diskette, you would shut down, and then boot from diskette and it looks like it automatically invokes the bios update program with the 109 update.

Before doing anything though, I would power off your pc, and then watch the startup/poweron and see what version of the bios you have now.  You might have to enter bios setup (F2 or F11 or some similar key), to verify you have 1.08 or older version.

Then be sure you are set to boot from diskette first, and insert the diskette.

After all that, see if your SATA drive works!

Title: Re: How to Replace a Hard Drive using Ghost 10
Post by mackey on Mar 6th, 2006 at 8:19am

wrote on Mar 4th, 2006 at 12:50pm:
I just ran a test download of the Utilities. It is supposed to be put on a diskette and then run from a DOS boot diskette.  However from what I read, you do NOT need the utility.

If you download the
786B BIOS Family Processor Microcode Update
version 1.09 A   (11 Nov 05)

it will download it to a directory on your c: drive.  When you run the setup/program, it asks you to put a diskette in your a: drive.  I did that and then afterwards looked at the contents of the diskette.  It is a self booting DOS diskette containing the program and bios update both.  After completing the copy of the files to the diskette, you would shut down, and then boot from diskette and it looks like it automatically invokes the bios update program with the 109 update.

Before doing anything though, I would power off your pc, and then watch the startup/poweron and see what version of the bios you have now.  You might have to enter bios setup (F2 or F11 or some similar key), to verify you have 1.08 or older version.

Then be sure you are set to boot from diskette first, and insert the diskette.

After all that, see if your SATA drive works!


when i run the program it comes up with an error saying this program is not a valid windows NT executible and shoul be closed :(  I emailed HP about it, no reply --

Title: Re: How to Replace a Hard Drive using Ghost 10
Post by Ghost4me.John on Mar 6th, 2006 at 8:32am
Mackey,

I looked at the folder that the setup created, and it is name SWSETUP.  A subfolder of that is a folder called SP31629, which contains the readme etc. files.  There is a bat file there called UCODE.BAT and that is the file you would double-click with Windows Explorer or run.

Did you verify the bios version you have now?  Besides the F2 etc, sometimes if you hit the Pause/Break during boot, it will pause so you can also read the bios level.

John

Title: Re: How to Replace a Hard Drive using Ghost 10
Post by mackey on Mar 6th, 2006 at 8:50am
Ugh.. i was running the exe file, I have the bios from aug 04 Im at work so cant give you the exact level number from here, Ill runn the UUBAT tonight though!   thank you

Title: Re: How to Replace a Hard Drive using Ghost 10
Post by Ghost4me.John on Mar 6th, 2006 at 8:58am
Mackey, it's not your fault.  As I remember when I first ran the setup it did the unzip and then invoked the program to create the boot diskette.  But at this point from looking at the bat file closer and other files there, you can directly run the UCODE.BAT and that will create a diskette.  You then shut down and restart from the boot diskette to update your bios.

We all have our fingers crossed that this will make your pc properly recognize the large SATA drive size.

Title: Re: How to Replace a Hard Drive using Ghost 10
Post by Mrbudman24 on Jun 23rd, 2006 at 1:51pm
I was wondering if you can restore a larger drive that isn't full to a smaller drive?  I basically need to be able to restore to a smaller drive until my company sends me a replacement larger drive.  This is for a laptop and the drive I am backing up is 60gb and the spare one is 40gb.  I am only using 30gb of the 60gb drive.

any help would be appreciated.

Thanks,

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