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Rad Community Technical Discussion Boards (Computer Hardware + PC Software) >> Norton Ghost 15, 14, 12, 10, 9, + Norton Save + Restore (NS+R) >> Notebook hdd failing need help http://radified.com/cgi-bin/yabb2/YaBB.pl?num=1164730319 Message started by kaletonto on Nov 28th, 2006 at 10:11am |
Title: Notebook hdd failing need help Post by kaletonto on Nov 28th, 2006 at 10:11am
I have an IBM notebook that has a failing hdd according to belarc adviser and lately there is noises that where never there before. I have a new drive coming today and need help. Notebook is 4 years old. It has two partitions one is hidden with the operating system and all programs as it came when new. The other is the working partition. I don't have any discs that came with the computer. Here is what I do have:
When I first got Ghost 10 (about 6months ago) I made a backup of both partitions to my external hard drive(Iomega 320gb). Since that first time I have been unable to make another successful backup and I have tried many times and ask many questions here. Notebook has CD drive. I have to use adaptor card if I want USB 2.0. I have an external TDK DVD recorder. I do have a CD with XP PRO from another computer. Can someone explain the steps I need to accomplish installing the new drive and data???? Thks Harold |
Title: Re: Notebook hdd failing need help Post by El_Pescador on Nov 28th, 2006 at 12:57pm kaletonto wrote on Nov 28th, 2006 at 10:11am:
Your first order of business is to absolutely secure the contents of the failing MASTER HDD. The most sure and certain way I know of is to: (1) hook up your external HDD in the manner which is suitable for Windows - not necessarily for the DOS mode; (2) set up your BIOS where your optical drive is first in the boot order; (3) use the installation CD for Norton Ghost 10 to simply boot from the CD itself which will put you in a Windows XP Preinstalled Environment; (4) immediately engage the legacy Ghost Backup/Restore "cold-imaging" procedures by following the path 'Recover > Recover Data on My Computer > Recover using a legacy Ghost image' which will bypass any DOS-related USB mass-storage device glitches; and (5) perform a "(whole)disk-to-image" Ghost Backup of your failing HDD to store on your external HDD. In essence, this procedure uses restoreghost.exe (an alternate name for ghost32.exe) from Norton Ghost Version 8.2 to allow both immediate creation of Ghost Backup images or the converse Recovery of such images that are in fact totally compatible and interchangeable with those *.gho/*.ghs files created with the ghost.exe of Norton Ghost 2003 - but not with those created with Ghost 9, Ghost 10.0, or Save & Restore during "hot-imaging". Albeit it is indeed slow to load, the installation CD bears the "cold-imaging" Windows-compatible Ver 8.2 which is exceedingly robust and has worked superbly for me on a failing system when even Norton Ghost 2003 could only spit out error messages. CLICK HERE to view my preferred - but admittedly convoluted - "path-less-traveled" of using ghost32.exe on a BartPE-XPE (reatogo edition) CD to generate Norton Ghost 2003-compatible files independent of DOS. EP :'( |
Title: Re: Notebook hdd failing need help Post by Brian on Nov 28th, 2006 at 1:15pm
kaletonto,
What problems have you had with Ghost 10 over the last 6 months? Any error messages? If you can't get a current Ghost 10 recovery point to restore to the new HD then EP's suggestion will be an excellent alternative. It would be preferable to restore a current image rather than one that is six months old. This thread has a lot of posts that are relevant to your situation. http://radified.com/cgi-bin/YaBB/YaBB.cgi?board=ghost9_10;action=display;num=1164073215 Any specific questions? |
Title: Re: Notebook hdd failing need help Post by El_Pescador on Nov 28th, 2006 at 1:38pm kaletonto wrote on Nov 28th, 2006 at 10:11am:
Do not misundertand my recommendation. I am not trying to wean you away from "hot-imaging", but instead I am urging you to immediately perform a "field-expedient safeguard". Once that is done, you can relax and proceed at leisure in whatever manner you choose, i.e, perhaps even to consider using Norton Ghost Ver 8.2 to perform a "(whole)disk-to-(whole)disk" Clone to your replacement HDD. Note in the image below that Ghost Ver 8.2 has ancillary modes to deal with critical situations. EP :'( |
Title: Re: Notebook hdd failing need help Post by kaletonto on Nov 28th, 2006 at 6:11pm El_Pescador wrote on Nov 28th, 2006 at 12:57pm:
Thanks for the help. I started to perform the operation and got to a message that said -Proceed with disk clone Destination drive will be overwritten I cancelled the process because I have backups of two other computers on the external hard drive. Is there someplace in there to create a folder for only this operation so I don't lose the other info? |
Title: Re: Notebook hdd failing need help Post by kaletonto on Nov 28th, 2006 at 6:26pm Brian wrote on Nov 28th, 2006 at 1:15pm:
Thanks for the reply. I am going to try and save the data first and then I will see if I can get the latest error messages and post them for your review. Some of the old ones I had are as follows: Error EC8F17B7 E7C3000F EBAB03F1 Going back from memory which isn't very good, these messages indicated I had bad sectors which I tried to fix with chkdsk and two or three other ways that were suggested in the many threads that I read before finally giving up. I am pretty dedicated, and I spent at least 40-50 hours reading and trying to figure it out. I didn't want to keep bothering you, since you were good enough to get ghost running for me the first time. This time sounds absurd but I am retired and do have the time when the chores (small kennel) are done. Thks Harold |
Title: Re: Notebook hdd failing need help Post by Brian on Nov 28th, 2006 at 7:47pm
Harold, when using Ghost 8.2 the choice should be Local > Disk > to image. I think you chose Local > Disk > to Disk.
It sounds like you have had a sick HD associated with bad sectors for a long time. If you have a lot of bad sectors now, the recovery point that you took six months ago may become the most reliable backup. We'll see. |
Title: Re: Notebook hdd failing need help Post by El_Pescador on Nov 28th, 2006 at 7:59pm kaletonto wrote on Nov 28th, 2006 at 6:11pm:
I am assuming that we are both talking about legacy Norton Ghost Version 8.2 running in a Windows Preinstalled Environment as opposed to "hot-imaging" Norton Ghost 10. If that is indeed the case, then I think what you wish to do is a legacy "disk-to-image" Norton Ghost Backup as opposed to a legacy "disk-to-disk" Norton Ghost Clone. Where some folks misinterpret what I am saying is by failing to thoroughly comprehend that "disk-to-image" in the legacy Norton Ghost lexicon means the physical HDD itself with all partitions - hidden or otherwise - are to be preserved. Some of these may be one or more logical drives inside an extended partition. The legacy Ghost Backup will consist of a series of 2GB files with the extensions *.gho/*.ghs. Be advised that when the time comes to perform a legacy "image-to-disk" Norton Ghost Restore, the result is a process where the whole-disk Backup image overrides and overwrites pre-existing drive letter assignments, partitions, file file system formats, and logical drives (if any) on the Destination HDD. EP :'( |
Title: Re: Notebook hdd failing need help Post by kaletonto on Nov 29th, 2006 at 6:36am
If I am understanding all the info here, when I have completed the Legacy backup image, and were I unable to get a current Ghost 10 image, and then restored the Legacy image to the new hard drive I would not be able to use Ghost 10 again on that HDD?
My current status as of 7:34am: Legacy disc to image running New HDD arrived UPS @ 1:00am front door !!! Will try Ghost 10 backup when Legacy finishes Will report error messages if I have a failure Will then need guidance as to next step Harold |
Title: Re: Notebook hdd failing need help Post by kaletonto on Nov 29th, 2006 at 9:27am Brian wrote on Nov 28th, 2006 at 1:15pm:
Tried to run ghost 10 and got these errors: Cannot create recovery points Error-EC8F17B7 Error-E7C3000F Cannot read 4112 sectors starting at LBA23800768 Error-EBAB03F1 Data error The computer has been shut off for 4 days until this morning and the noise has gone. I shut it back off and will wait until I hear from my posts. thks Harold |
Title: Re: Notebook hdd failing need help Post by NightOwl on Nov 29th, 2006 at 9:28am
kaletonto
Quote:
No--you can use Ghost 10 to your heart's content! When using that *Legacy* Ghost32 v8.2 in the Ghost Recovery Environment--you are operating outside of the active Windows OS on your HDD--it creates an image of that HDD--but does not effect the HDD's ability to run Ghost 10. Why did you get the impression it would prevent the use of Ghost 10? |
Title: Re: Notebook hdd failing need help Post by NightOwl on Nov 29th, 2006 at 9:31am
kaletonto
Quote:
Did the *Legacy* image complete without errors? Did you run the *Integrity* check on that image file? |
Title: Re: Notebook hdd failing need help Post by kaletonto on Nov 29th, 2006 at 11:00am NightOwl wrote on Nov 29th, 2006 at 9:28am:
When I read this section from EP: In essence, this procedure uses restoreghost.exe (an alternate name for ghost32.exe) from Norton Ghost Version 8.2 to allow both immediate creation of Ghost Backup images or the converse Recovery of such images that are in fact totally compatible and interchangeable with those *.gho/*.ghs files created with the ghost.exe of Norton Ghost 2003 - but not with those created with Ghost 9, Ghost 10.0, or Save & Restore during "hot-imaging". Also Brian mentioned that it would be better to get a current ghost 10 backup??? I think maybe my mind is now just mush and I am not understanding all the avenues there are to get this notebook up and running and assuming things that aren't really relevant. The Legacy image completed without error but I did not run the integrity check. If I run the integrity check and it is okay can I just put in the new drive and run some kind of restore /recover from the 8.2 image and everything will be there and current and then run my backups from Ghost 10? thks for helping, I am learning but rather slow. Harold |
Title: Re: Notebook hdd failing need help Post by Brian on Nov 29th, 2006 at 9:40pm kaletonto wrote on Nov 29th, 2006 at 11:00am:
Not really. The Ghost 8.2 image you have created will be fine. Go back into the Recovery Environment and run a "Check". Local > Check > Image file. Quote:
Yes. Boot to the Ghost CD and use the Ghost 8.2 prog. Local > Disk > From image We can sort out the Ghost 10 problems when you have the new HD working. |
Title: Re: Notebook hdd failing need help Post by NightOwl on Nov 30th, 2006 at 1:00am
kaletonto
Quote:
Ah...okay, I understand. Basically Ghost32 v8.2 uses the same file types as the DOS version of Ghost 2003--and there is also a DOS version of Ghost 8.xx--they all make compatible files that can be used by each other--but those files can not be used by Ghost 9/10/or Save and Restore--can't intermingle file types. And Ghost 9/10/or Save and Restore create files that can be read by each other, although the older Ghost 9 backup files may not be completely compatible with the newer Ghost 10 backup files. But those backup files can not be used with Ghost32 v8.2 or the DOS Ghost 8.xx or Ghost 2003. Make sense?! |
Title: Re: Notebook hdd failing need help Post by kaletonto on Nov 30th, 2006 at 11:49am Brian wrote on Nov 29th, 2006 at 9:40pm:
Brian,EP,NightOwl.... My wife loves you all............. Walla everything is ticking like a clock. Brian, it was painless when I checked the integrity and simply did a restore per your reply. I think if I had understood what you all were trying to tell me I could have done this whole deal in a couple hours. I just want to thank everyone and after I get done working today I will attempt to create a "hot image" if those are the right words, from ghost 10. I will post again on my results for that. THANKS AGAIN Harold ps. NightOwl.... Yes, I now understand what Pesky and you where trying to tell me about in the beginning between 8.2 and 10 files. |
Title: Re: Notebook hdd failing need help Post by El_Pescador on Nov 30th, 2006 at 12:38pm kaletonto wrote on Nov 30th, 2006 at 11:49am:
If I remember correctly, Pleonasm said something to the effect that he maintained Norton Ghost 10 for running daily in normal fashion inside Windows XP - yet by booting into the Windows Preinstalled Environment mode he could continue to use Norton Ghost Ver 8.2 for "partition-to-image" or "disk-to-image" operations without modification or adjustment. I suppose some would regard that as "having-your-cake-and-eating-it-too" ::) EP :'( |
Title: Re: Notebook hdd failing need help Post by kaletonto on Dec 4th, 2006 at 8:34am
Well, It has been awhile since my last post on the results of my wife's computer. I have run ghost 10 without a hitch on both types of backup, so I guess we assume that something was really bad on the old hard drive that was causing the errors. We would like to thank all for the help in fixing these problems.
Till next time ;D Harold |
Title: Re: Notebook hdd failing need help Post by NightOwl on Dec 4th, 2006 at 8:55am
kaletonto
Quote:
Thanks for the feedback--always nice to have a *pat on the back*--it makes our days! Tell your wife we *feel the love* here at Radified Forums! Don't be a stranger--lots to learn and share! |
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