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Rad Community Technical Discussion Boards (Computer Hardware + PC Software) >> Norton Ghost 15, 14, 12, 10, 9, + Norton Save + Restore (NS+R) >> Ghost 10: Service not running
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Message started by rulirahm on Dec 13th, 2006 at 7:18am

Title: Ghost 10: Service not running
Post by rulirahm on Dec 13th, 2006 at 7:18am
I'm often getting error at the systray of Norton Ghost 10:

"Norton Ghost
unable to connect to the agent. Service not running."


But, few minutes after that, looks like the service start to running normally again because the "x" sign (colored with red) at the systray, is gone. I doubt about it so I just restart my PC and Ghost running normally again. The error often happens after I turn off my PC for a long time. Mostly, I turn off PC at 03:00am and turn it on at 20:00pm.

What must I do? Can I just leave the error for a while and let the service starts by itself?

Title: Re: Ghost 10: Service not running
Post by Ghost4me on Dec 13th, 2006 at 9:49am
Check to see that the Norton Ghost service in XP is set to automatic:

My Computer/right click/Manage
Services

Look for Norton Ghost service.  Is it started and set to automatic?  If not, double click and change the startup type.

See if that helps.

Title: Re: Ghost 10: Service not running
Post by rulirahm on Dec 13th, 2006 at 11:19am

Quote:
Is it started and set to automatic?

Yes, started and automatic.

Title: Re: Ghost 10: Service not running
Post by Ghost4me on Dec 13th, 2006 at 1:03pm
Next time you get the red X, check and see if the service is running.

Are your backups working ok and verified?  

Not sure why the service isn't active all the time.

Title: Re: Ghost 10: Service not running
Post by rulirahm on Dec 13th, 2006 at 7:12pm
The backup working just fine.

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