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http://radified.com/cgi-bin/yabb2/YaBB.pl Rad Community Technical Discussion Boards (Computer Hardware + PC Software) >> Norton Ghost 15, 14, 12, 10, 9, + Norton Save + Restore (NS+R) >> Ghost 10: STOP: c000021a http://radified.com/cgi-bin/yabb2/YaBB.pl?num=1168952206 Message started by rulirahm on Jan 16^th, 2007 at 6:56am

Title: Ghost 10: STOP: c000021a
Post by rulirahm on Jan 16^th, 2007 at 6:56am

I made a video of an error of my Norton Ghost 10.

I got the error after removing IE7. I got spywares: msrtmon.exe and svcmon.exe. I search through Google and the solution is I must remove IE7. My another program also received an error about Runtime C++ after removing IE7.

So, I decided to restore an recover point by booting my PC from Ghost Recovery Disc. But Ghost received this error :(

Now, I install again IE7 and problems gone. I can see Ghost again.

Title: Re: Ghost 10: STOP: c000021a
Post by Rad on Jan 16^th, 2007 at 7:04pm

haha, that was pretty good. i think that's the first time i ever seen anybody make/post a video of their error.

you have it sideways, tho, making it hard to read.

can you post a link to where it says to remove IE7?

Title: Re: Ghost 10: STOP: c000021a
Post by rulirahm on Jan 17^th, 2007 at 1:37am

The picture about where I found some process has an established connection in my computer.

Searched through Google and ask some friends through MSN to find any info about that process:

http://www.annoyances.org/exec/forum/winxp/t1168160244

http://www.microsoft.com/technet/archive/winntas/tips/techrep/monserv.mspx?mfr=true

http://www.hijackfree.com/en/processdetails/?id=1487

http://www.symantec.com/security_response/print_writeup.jsp?docid=2005-070514-1722-99

http://www.bleepingcomputer.com/startups/svcmon.exe-11152.html

Actually, kind of hard to understanding that we must remove IE7 to prevent active spywares ???

The 1st link at the last post telling me to remove IE7.

The video taken from my smartphone :D

Title: Re: Ghost 10: STOP: c000021a
Post by rulirahm on Feb 8^th, 2007 at 11:17am

Rad wrote on Jan 16^th, 2007 at 7:04pm:

Hello,

I got this error again (STOP: c000021a) >:(
I think I know now why I'm receiving this error. If I use a copy CD of Ghost RE (the CD is CD-R), I got the error. But, if I use CD-RW, I don't.

Can someone confirmed it?

Wuuuhhhh...., I'm just finishing recovering my computer again. But, there's an error. I got error "invalid boot.ini loading from c:\windows" while starting Windows after finishing recovery. I just edited my boot.ini, get a backup from C:\Windows\pss.