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http://radified.com/cgi-bin/yabb2/YaBB.pl Rad Community Technical Discussion Boards (Computer Hardware + PC Software) >> Norton Ghost 15, 14, 12, 10, 9, + Norton Save + Restore (NS+R) >> How long for a response from Symantec? http://radified.com/cgi-bin/yabb2/YaBB.pl?num=1171636173 Message started by MikeHawthorne on Feb 16^th, 2007 at 8:29am

Title: How long for a response from Symantec?
Post by MikeHawthorne on Feb 16^th, 2007 at 8:29am

HI

I after e-mailing them and receiving a reply asking for the results of the "Driver Validation Tool" ; I sent them the information of the 11th.

Now it is the 16th and I haven't received any reply from them.
I resent all the data again yesterday and am still waiting.

If anyone here has been though the process of getting a new .iso file; how long did it take to get some kind of a response?

I'm not sure if I should just wait or start the process all over again.

Mike

Title: Re: How long for a response from Symantec?
Post by MikeHawthorne on Feb 18^th, 2007 at 8:57am

Well I never did get a reply so I have restarted the process with all of the informatio up front.

Mike