I've got ghost 12 installed on my machine and I'm try to get to a remote computer on my network.  I go to add computer and search.  It found the computer but it's asking to "enter network credentials".  From there I tried everything to logon to the remote computer (my laptop) with no luck.  

username\password
ip address\username\password
and everything I could think of I tried.

I can't find a solution for it either on Symantec's site or the internet so if I could get some help, I would appreciate it.  Maybe I'm not looking good enough.

I have already read about deploying the agent on the second computer (my laptop) which is good for 30 days.  After that, you have to purchase it.

aplados,

See if this works. From Ghost 12, click Tools, Options, Settings tab. Browse to your Mapped Network Drive. Fill in your Network Credentials. OK.

Now see if you can create a Recovery Point to the laptop. Let us know what happens.

Correction:....     Tasks, Options, General.

Quote:

If you are connecting to a computer in a workgroup, you should provide the remote computer name and user name. For example: remote_computer_name\username.

It is seeing the laptop but apparently I am putting the wrong credentials in the username and password field.  I've seen different ways to put it in just my username and password does not work.  I am on a network so I viewing the help file within ghost but still no connect.

I can go to my neightborhood on both laptop and computer within XP and see each other and it's mapped.

I'll give it a try sometime after work tonight and post back.  
Thanks.

Is your remote computer XP Pro?  If so, you must have a user-account name defined for any remote users that are to have access to the XP Pro pc first.

Sometimes a password is required as well.  So on the laptop add a user-account/password that matches the desktop.  Make sure the userid and password on the desktop are the same.

Then try again.

How about an example?  I've tried everything.  It's saying I will not be able to connect unless I put in the right username and password.

On the desktop I created a new user account with the same username and password as the laptop.

Everything is fine in neighborhood network.  All have full rights.  

username
password

i tried this.  for example.

computer name\username\password
username\password
ipaddress\username\password

It doesn't work.

Or would I have to create the account with the computer name first?

Any help from this?

http://radified.com/cgi-bin/YaBB/YaBB.cgi?board=general;action=display;num=1120798529

Before starting Ghost 12, make sure your Mapped Network drive(s) is connected and visible in Windows.

If your remote Computer Name was HJ-YJUTD, your username was "bill" and your password was "jump", then for...

Username field: you would enter  HJ-YJUTD\bill

Password field: you would enter jump

You can't use IP addresses in these fields.

I'll look over that guide Friday.  But it won't connect now.  Even using your eample.  Might be router or something.  Thanks for the link.

Did you have your Mapped Network drive open in Windows Explorer before starting Ghost 12?

After the above, don't use the Add a computer menu.

Use Tasks, One Time Backup.
next
select your C: drive
next
click Browse and select your Mapped Drive. OK
enter your Network Credentials
next, etc

Maybe you don't want to image your desktop? Am I on the wrong track?

aplados wrote on May 14^th, 2007 at 11:51pm:

I've got ghost 12 installed on my machine and I'm try to get to a remote computer on my network.

Just so I'm clear, are you trying to create an image of "my machine" and saving it to a remote computer shared folder?

Or, are you trying to create a backup image of a remote computer (that doesn't have Ghost 12 installed on it) from mymachine?

Ghost 12 as far as I know, has to be installed on the pc that you are creating the backup image of.  You can't buy just one copy of Ghost 12 and then use it to make backup images of all your computers in your network.

What I am trying to do is image the laptop since it doesnt have a dvdrw.  Want to copy it and then burn it or maybe I can burn it directly, haven't scoped it out yet enough.

aplados wrote on May 17^th, 2007 at 12:48pm:

What I am trying to do is image the laptop since it doesnt have a dvdrw.  Want to copy it and then burn it or maybe I can burn it directly, haven't scoped it out yet enough.

Then you have to install Ghost 12 on your laptop.  Run Ghost 12 from the laptop.  You can create (store) the backup image on a different computer on your network (to a shared folder), but you have to have Ghost 12 installed on the laptop and run from the laptop.

As I understand the "remote management" feature of Ghost 12, it merely lets you trigger or monitor Ghost 12 installs on remote computers.  You still have to purchase/have 2 licenses and 2 installs of Ghost 12 if you want to use it on 2 computers.

You can also "deploy" Ghost 12 to another networked computer.  That's basically a remote install of Ghost 12.  Maybe that's what you're trying to do?

aplados wrote on May 17^th, 2007 at 2:26am:

On the desktop I created a new user account with the same username and password as the laptop.

So now when you start your laptop, you have to select the username account and enter a password to continue starting up to the desktop, correct?  Also when you start your desktop, you are selecting the same username account and you also have to enter the same password, correct?  If so, then you know you have two matching authorized accounts.

I read in the manual a section on deploying the Ghost 12 to a remote.  Have you succeeded in doing that yet, or that's where you are now?

Check to see if your laptop or desktop firewall is interfering.  I would temporarily disable them while testing.

It backed up the image on the Toshiba laptop c drive.  However, since I don't have a dvdrw drive on it only thing I can think of is to burn it on desktop.  I can copy of transfer the file to the desktop.

However, won't I need a startup disk for the laptop? Or the burned image is good enough? Unsure if I need the recovery disk but probably do.

One more thing.  Is Ghost 12 going to allow me to burn this file to a dvdrw as it's size is almost 9 gigs and I don't have one of those dvdr9's or something like that so it would have to split it up into 2 or maybe 3 dvdr's.

It's two files here.

ANDY-85AA7D5B62.sv2i 3kb
ANDY-85AA7D5B62_C_Drive.v2i 8.972,800kb

I wanted it to be able to restore the system on the laptop using the disks instead of installing Ghost 12 on the laptop.

aplados,

How did you finally manage to image the C: drive of your laptop? We are interested.

Does your laptop have a DVD drive (reader only)?

There are several ways that you could restore your image, split or not split.

I imaged the C: drive on the laptop using your instructions in one of your posts.  It wouldn't let me get in the other way which is to add a computer.

Use Tasks, One time backup
next
and so on.  through the mapped drive

No, laptop has dvd reader only.  Desktop has dvdrw.  Image was made to the c: drive on the laptop and verified and I copied it to my desktop too.

Now, don't know what to do.  But let me clarify.  I want to create an image on a dvdrw if possible.  I don't want to restore it with that big file sitting on the Toshiba.  Want a recoverable dvd written on disk to restore.  So I could just boot it up with the disk and it would image the burned image from the dvdr to the laptop.  Does that make sense?

aplados wrote on May 18^th, 2007 at 1:54am:

I imaged the C: drive on the laptop using your instructions in one of your posts.  It wouldn't let me get in the other way which is to add a computer.

Interesting. I couldn't Add a computer either.

OK. To split your recovery point. Double click the .v2i file. The Symantec Recovery Point Browser opens. Select the .v2i file in the top left pane, click Copy at the top. Choose a destination, High compression, tick in Divide into smaller files and choose 2048 MB from the Drop down menu. OK. Now you will be able to burn two of these 2048 MB files to each DVD with Nero etc. If you want to restore the laptop, copy all of the DVDs to a folder on the desktop, boot the laptop from the Ghost 12 CD and restore across the network.

Otherwise, to restore the laptop you could boot the laptop from the Ghost 12 CD and then remove the Ghost 12 CD and insert the DVDs when requested. I would prefer the first method.

You should use R DVDs and not RW DVDs. The latter are unreliable.

Make sense?

I thought I'd tell you that I will try tomorrow ok?  In case you are waiting for a reply here.  I will be selling the laptop and no ghost 12 with it.  So that's why i wanted it burned to dvd.  

Could I just install it on the Toshiba laptop temporarily so I can create a recovery disk, then uninstall it?

That way I could just insert the recovery disk upon bootup, then it probably will ask me to put the burned dvd's in for restoring.  

And no, I won't be using rewriteable dvd's.  

Good luck. Let us know the result.

Look at the above post as you replied while I was writing.

aplados wrote on May 18^th, 2007 at 2:41am:

Could I just install it on the Toshiba laptop temporarily so I can create a recovery disk, then uninstall it?

I think that's OK with the trial version. 30 days use.

Hold everything before you go ahead and mess with that.  When I opened the image file I saw Toshiba there so I didn't investigate any further.  But what I think I did was image my desktop drive to the Toshiba.  So give me some more time to check up on this as I won't have time until tomorrow afternoon sometime.  

Might have to install the program on the Toshiba laptop and backup to the desktop.  hehehe

aplados wrote on May 18^th, 2007 at 3:02am:

But what I think I did was image my desktop drive to the Toshiba.

I wondered whether you had done that but I didn't want to ask.

I had to install ghost 12 on the laptop.  I made the files to the laptop hard drive and copied and then copied them to the desktop.  Defeated my purpose which was to not install ghost 12 on the laptop.  Either this new software has alot of bugs still or I don't know what I am doing.  

Before it ran this time it gave a error message that the drive on my computer was not available and could not connect to it.  But then it said "do you wish to write it anyways" which I said yes and then it ran for a minuet or so and stopped.  So i wrote it to the laptop hard drive.  What's up with this Ghost 12?

aplados,

If you want to image your laptop without installing any software, use Drive SnapShot. Put snapshot.exe on a CD or USB flash drive and run it. Write the image to a Mapped drive on the desktop computer.

http://www.drivesnapshot.de/en/down.htm


It's not a good idea to use an image that has been written to the C: drive.

http://www.terabyteunlimited.com/kb/article.php?id=061

OK, I'm going to give Snapshot a try again.  How was it that I burn the backed up file with nero? Or was it I need to download the BartPE?    Very confused.

As far as the Norton 12, problem with usernames and passwords and can't deploy the agent.
Fine for backing up the computer its installed on.  I guess I need to do lots of study before I can figure everything out on it.

aplados,

You only need to have SnapShot on the BartPE CD if you want to restore the image. To create an image you just need snapshot.exe on a CD or USB memory stick.

In the Advanced section of SnapShot, select 2048 MB splits and write the image to your Mapped Network drive. Later, use Nero in UDF/ISO mode and you will be able to put two files on each DVD.

I'll let you know how it goes.  

2048 mb's.  Maybe that's why.  It seems as if the pebuilder is just trying to find the file (snapshot) on the hard drive.  At least when I clicked snapshot it gave me option to restore but I think it was the image on the hard drive.  I don't see any option in pebuilder to restore from CD.  

I did try to use Nero and burn in the mode you stated but it did not work for the snapshot file.  Here is the message Nero gave me.

"the backup file is larger than 2GB and therefore cannot be stored in an ISO file system.  Please use the UDF file system to write such large files.  This can be done by selecting another complication type."

If that is the case, does that mean that I would have to maybe put 2 backup files under 2GB's and burn to 2 cd's?

Just one snapshot file now 3,387,291 kb


Could you explain how this is all going to come together.  The restore process using the cd's?

Quote:

Here is the message Nero gave me.

I misjudged the file size. Just use the UDF mode from Nero and it will burn 2024 MB files. In fact UDF mode will burn a 3,387,291 kb file too.

It seems you are trying to image from BartPE. It won't work because your SnapShot has expired. You can restore but not image. That's why I suggested a fresh download.

To restore the image from DVDs. First, copy the 3,387,291 kb file on the DVD, or the two "2024" MB files, to your desktop computer. Boot the laptop to BartPE and use the SnapShot plugin to restore the C: drive over the network from the image stored on the desktop computer.

Even easier, if you have a single DVD then you can restore from BartPE without using the network. With the DVD in the laptop optical drive.

I wrote one using UDF mode and it's ok.  However, when I put the pe in it boots up.  I press the drive snapshot and it comes up asking me to restore a file.  then location.  each and everytime it get's hung there.  Maybe because I don't know what I'm doing.  At that point when it asks for the location of the file, I take the pe disk out and insert the snapshot disk in and that where it hangs up.  Have to press the off button on the laptop.  I also tried it on desktop and gets hung there too.  

Sorry. I forgot you can't remove the BartPE CD and then insert the DVD. You will have to do the restore over the BartPE network. My first procedure in Post #32. Or use an external HD.

Do you have plain BartPE or ReatogoXPE?

I downloaded the link that you put in the post.
http://www.nu2.nu/pebuilder/
All this is fine if you are the one doing the restore on your own systems but I did mention earlier that I would have liked a cd backup of the entire system because I was selling it and for me to try and explain all that to them would be silly.  But thanks anyways.  I'll look for some other programs that will do the job as Norton Ghost 12 does not do the trick.  And I have no floppy or dvd writer on the laptop.  Don't know if there is anything out there but worth a look.

Only other way I know how to do this is partition the drive and put the restore file on it and use one of the older Ghosts but I really don't want to go that route.

Which one of the Norton Ghosts can you create a bootup disk with a cd writer instead of a floppy?