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Rad Community Technical Discussion Boards (Computer Hardware + PC Software) >> Norton Ghost 15, 14, 12, 10, 9, + Norton Save + Restore (NS+R) >> Ghost (9.0 and 12.0) Will Not Recognize New Hard Drive
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Message started by bbmcgee on Jun 18th, 2007 at 2:30pm

Title: Ghost (9.0 and 12.0) Will Not Recognize New Hard Drive
Post by bbmcgee on Jun 18th, 2007 at 2:30pm
I recently moved from a 100GB SATA drive to a 160GB SATA drive.  Prior to migration, I created a backup image of C:\ on the 100GB drive using Ghost 9.0.  After replacing the 100GB drive with the 160GB drive, I booted using the Symantec Recovery Disk and selected System Restore (the image from the 100GB drive was moved to an external drive).  I selected all options prior to launching the restore, including "Set Drive Active," "Restore original disk signature," and "Restore MBR."

The new 160GB drive booted to Windows XP just fine, but when I opened Ghost, the internal C:\ drive was not in the list of drives to backup.

Any ideas how to have Ghost 9.0 (same problem with 12.0) recognize the new drive?

Title: Re: Ghost (9.0 and 12.0) Will Not Recognize New Hard Drive
Post by Rad on Jun 18th, 2007 at 2:39pm

Quote:
The new 160GB drive booted to Windows XP just fine


well, that's the hard part .. it worked for you. congrats.

kinda funny that ghost doesn't recognize the new drive it restored to.

i know older versions of ghost did some kind of "drive finger-printing" when you installed it, and if i had to guess, i'd guess that where the problem lies .. altho it should be smart enough to figure that out.

i would venture that if you uninstalled & re-installed ghost to the new drive, it would see the new drive fine. (tho, like i said, you obviously shouldn't *have* to.)

pls follow-up, cuz this is interesting.

Title: Re: Ghost (9.0 and 12.0) Will Not Recognize New Hard Drive
Post by Ghost4me on Jun 18th, 2007 at 2:53pm
SATA drivers are not on the Ghost 9 recovery CD.  (Actually, SATA wasn't around when Ghost 9 was released as I recall).

Do you have Ghost 9 or Ghost 12 installed?  If you have Ghost 12 installed, run the verify utility to make sure it (or add) drivers for your SATA drive and then create new Ghost 12 recovery cd.

Bottom line:  basically you need to add SATA drivers to your recovery cd.

Title: Re: Ghost (9.0 and 12.0) Will Not Recognize New Hard Drive
Post by Ghost4me on Jun 18th, 2007 at 2:55pm

Quote:
The new 160GB drive booted to Windows XP just fine, but when I opened Ghost, the internal C:\ drive was not in the list of drives to backup.

Not sure what this means.  Which version of Ghost?

Title: Re: Ghost (9.0 and 12.0) Will Not Recognize New Hard Drive
Post by Brian on Jun 18th, 2007 at 3:52pm
bbmcgee,


Quote:
Prior to migration, I created a backup image of C:\ on the 100GB drive using Ghost 9.0.  


Quote:
(the image from the 100GB drive was moved to an external drive)

Where was the original site of this image?

I'd try Rad's suggestion. Uninstall and reinstall Ghost.

Title: Re: Ghost (9.0 and 12.0) Will Not Recognize New Hard Drive
Post by bbmcgee on Jun 18th, 2007 at 4:45pm
Uninstall/reinstall worked!  

More specifically, the orignal image on the old drive was created using Ghost 9.0.  When I couldn't see the C:\ drive with Ghost 9.0 after loading the original image on the new drive, I uninstalled Ghost 9.0 and installed Ghost 12.0.  I still couldn't see the new drive in Ghost 12.0.  Then I followed your suggestion to uninstall/reinstall Ghost 12.0, and then it worked.  Who'd figure?

Thanks again,
Brian

Title: Re: Ghost (9.0 and 12.0) Will Not Recognize New Hard Drive
Post by Brian on Jun 18th, 2007 at 4:48pm
bbmcgee,

Good news. Where was the original image written?

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