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Rad Community Technical Discussion Boards (Computer Hardware + PC Software) >> Norton Ghost 2003,  Ghost v8.x + Ghost Solution Suite (GSS) Discussion Board >> Error Message at beginning of backup
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Message started by G_Man49 on May 14th, 2008 at 1:22pm

Title: Error Message at beginning of backup
Post by G_Man49 on May 14th, 2008 at 1:22pm
I just installed 2003 on a laptop running Windows XP Home Ed.  After a successful CD installation, I wanted to run a first test backup.  Upon clicking on the last "Run Now" button....the following error occurred:

Unable to find a free MBR slot in the virtual partition DLL.  This is usually due to there being no free primary partition slots left on the boot disk.

Can someone help me solve this?  thanks, G_man

Title: Re: Error Message at beginning of backup
Post by Brian on May 14th, 2008 at 3:08pm
G_Man49,

When you look in Disk Management, how many partitions do you have on the laptop HD?

Title: Re: Error Message at beginning of backup
Post by G_Man49 on May 15th, 2008 at 3:07pm

Brian wrote on May 14th, 2008 at 3:08pm:
When you look in Disk Management, how many partitions do you have on the laptop HD?


Brien,
Can u point me to the menu where I can see disk management?....and I will confirm for you.    thanks, Gary

Title: Re: Error Message at beginning of backup
Post by Brian on May 15th, 2008 at 3:30pm
Sure. Right click My Computer, Manage, Disk Management.

How many partitions are on Disk 0? Some may not have drive letters.

Title: Re: Error Message at beginning of backup
Post by G_Man49 on May 15th, 2008 at 5:40pm
Brien,

Here is the list for Disc 0:
86 mb FAT
3.5 Gb for Media Direct FAT 32
2.5 Gb for something else FAT 32
105 Gb NTSF

Title: Re: Error Message at beginning of backup
Post by Brian on May 15th, 2008 at 6:00pm
G_Man49,

There is your answer. All 4 partition slots are in use. You need to have only 3 in use. If you don't use MediaDirect, you could delete that partition.

PS:   Which OS are you using? Deleting MediaDirect may cause boot problems.

Title: Re: Error Message at beginning of backup
Post by G_Man49 on May 15th, 2008 at 6:09pm
Brian ,
I'm using XP Home.  I'd like to keep Media Direct (5 laptops going to Costa Rica school as donation).  I wanted to have Ghost on them...so when the kids screw them up...no problema).  Any way to identify the 3.30 gb partition?  

Title: Re: Error Message at beginning of backup
Post by Brian on May 15th, 2008 at 6:31pm
The 86 MB partition is your Dell Diagnostic partition. It can be deleted and diagnostics run from the CD.

The 2.5 GB partition is a Restore partition. Probably worth keeping as it restores the computer to the day it was shipped. But on the other hand, if you delete the Diagnostic partition, the Restore partition won't work. This can be fixed.

If you delete a partition you may need to edit boot.ini to get Windows to boot. It depends on which partition slot WinXP occupies. Disk Management doesn't show partition slots, only physical order on the HD.

Overall, it would be easier to image/restore from boot media than make partition changes.

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