Radified Community Forums
http://radified.com/cgi-bin/yabb2/YaBB.pl
Rad Community Technical Discussion Boards (Computer Hardware + PC Software) >> Norton Ghost 15, 14, 12, 10, 9, + Norton Save + Restore (NS+R) >> Problems imaging my duel boot
http://radified.com/cgi-bin/yabb2/YaBB.pl?num=1336085625

Message started by Moose on May 3rd, 2012 at 5:53pm

Title: Problems imaging my duel boot
Post by Moose on May 3rd, 2012 at 5:53pm
I have a duel boot setup with Win7 and WinXP pro that Brian helped me setup.
I make new images after changes to my PC, and ghost 15 always includes the other hidden drive in the backup.
Now, when I get to page that says "Add Related Drives" I see the other hidden Drive, the box is checked, next to that there's a red circle with a white X in the middle, then this (*./)  then 149GB, then boot configuration data base.
It backs up my C: drive, but no longer backs up the other drive in my duel boot.
Brian, are you there?



Title: Re: Problems imaging my duel boot
Post by Brian on May 3rd, 2012 at 8:36pm
@ Moose

Can you look in Disk Management. Does it show both OS?

Can you post a screenshot of the Ghost window you are describing above?

Title: Re: Problems imaging my duel boot
Post by Moose on May 4th, 2012 at 5:36pm
Here you are Brian, BTW WinXP boots up just fine.
screen_shot_1.jpg (61 KB | 281 )
screen_shot_2.jpg (36 KB | 274 )

Title: Re: Problems imaging my duel boot
Post by Moose on May 4th, 2012 at 5:37pm
Here's the last
screen_shot_3.jpg (51 KB | 271 )

Title: Re: Problems imaging my duel boot
Post by Brian on May 4th, 2012 at 9:42pm
@ Moose

Can you use the Snipping Tool and cut out the Define Backup Wizard section of the second screenshot. The current one is too blurred to read. Sorry.


Title: Re: Problems imaging my duel boot
Post by NightOwl on May 5th, 2012 at 9:27am
@ Moose


Brian wrote on May 4th, 2012 at 9:42pm:
Can you use the Snipping Tool and cut out the Define Backup Wizard section of the second screenshot.

Yes--*Snipped* and enlarged!


Title: Re: Problems imaging my duel boot
Post by Brian on May 5th, 2012 at 4:18pm
@ Moose

While we are waiting to see that screenshot let me make a few comments. Many people have a SRP and a Win7 partition. You and I don't. Ghost offers to back them up together as they are "related". If there is a HD failure people restore the images "together" as that is the easy thing to do in Ghost. But new Win7 won't boot because there is a bug in Ghost which causes the partitions to be reversed on the new HD. Win7 becomes the first partition and the SRP becomes the second partition.

In a Microsoft dual boot (which you don't have) Ghost sees the "related" drives and offers to back them up together.

I've always avoided the shortcuts and backup and restore the partitions one at a time. I wonder whether Ghost is misunderstanding your system because you don't have "related" drives. Your OS are independent.

I suspect you have been letting Ghost backup the two OS together. Does it work if you backup the partitions individually? Ignore that message about "related" drives.

Title: Re: Problems imaging my duel boot
Post by Moose on May 5th, 2012 at 10:14pm
Here it is
screen_shot_4.jpg (182 KB | 272 )

Title: Re: Problems imaging my duel boot
Post by Brian on May 5th, 2012 at 10:36pm
@ Moose

Thanks. That is certainly easy to see.

The red icon with a cross is your WinXP partition. Can you do a One Time Backup on that partition?

Title: Re: Problems imaging my duel boot
Post by NightOwl on May 6th, 2012 at 9:59am
@ Brian


Quote:
The red icon with a cross is your WinXP partition.

And.....how did you decide that?

Title: Re: Problems imaging my duel boot
Post by NightOwl on May 6th, 2012 at 10:11am
@ Moose


NightOwl wrote on May 5th, 2012 at 9:27am:
Yes--*Snipped* and enlarged!

Yikes!  Maybe a little over-kill!  I can read that without my reading glasses on  ;D !


Mr Moose wrote on May 3rd, 2012 at 5:53pm:
I make new images after changes to my PC

I can understand doing that.  But, I usually make a backup *before* major changes--just in case an install goes bad, or some setting makes the system become unstable, or unusable.

Also, I noticed in your most recent image posting--you have named some of the volumes, but not all of them!  It gives you one more piece of evidence as to which partition is which if each has a unique name.  I label my WinXP OS partition as *WinXP*.  And my Win98 as (you guessed it!) *Win98*.  And Win7 as *Win7*.

I see that your two OS partitions are almost identical in size.  Again, I create partitions with a noticeable size difference (doesn't have to be *huge*--maybe 10 GBs or so)--again, to help create one more identifiable difference so it's easier to know I'm working with the correct partition when doing various imaging or partition manipulations.

Title: Re: Problems imaging my duel boot
Post by Brian on May 6th, 2012 at 5:09pm
NightOwl,

Moose's Disk Management indicates he is using BootIt with Limited Primaries selected and WinXP is Hidden in the Boot Edit menu.

A red icon indicates "At risk" in the Ghost Drives tab. It just means the partition hasn't been imaged recently. A Hidden Drive partition without a drive letter shows as (*.\) in Ghost.

Moose, I saw the Related Drives window too. Put a dot in "Do not add related drives". Because they are not related.

Title: Re: Problems imaging my duel boot
Post by NightOwl on May 7th, 2012 at 10:12am
@ Brian


Quote:
Moose's Disk Management indicates he is using BootIt with Limited Primaries selected and WinXP is Hidden in the Boot Edit menu.

Okay--so, I'm looking at the Disk Management and I really don't see all that information!

I see in the screen shot of Ghost's *Define Backup Wizard* that *BootIt EMBR* is listed--but that doesn't show in Disk Management--it's just a 6 MB partition there.

What you're calling the *hidden WinXP* partition is missing from the top part of Disk Management--so can't see the details that are shown there.  On my Disk Management (WinXP), it shows hidden partitions as *(Health, Unknown Partition)*.  So, apparently in Win7, that labeling of the partition has changed in Disk Management?

But, I don't see any way to *know* that the *C:/* partition is either Win7 or WinXP.  What did I miss?




Quote:
But new Win7 won't boot because there is a bug in Ghost which causes the partitions to be reversed on the new HD. Win7 becomes the first partition and the SRP becomes the second partition.

What!  I hadn't heard that one before.  Have we had anyone here on Radified run into that problem?  Or, has everyone switched over to other imaging programs--(I'm beginning to hear crickets in the wilderness!)?

Title: Re: Problems imaging my duel boot
Post by Brian on May 7th, 2012 at 3:49pm
@ NightOwl

You are correct. Disk management shows hidden partitions differently in WinXP and Win7.

I helped Moose setup his dual boot with BootIt so I had some background information on his partitions. I knew that the first partition was WinXP and that primaries were limited to 4 in BootIt. If you don't limit primaries you can remove partitions from the MBR so when Win7 boots Disk Management might only show one partition. Win7. WinXP and BootIt would be represented by Unallocated Space.

In the above Disk Management the C: drive shows System, Boot, Page File, Active, Crash Dump, Primary Partition. WinXP is never represented that way.

Regarding the reversed drives, there are several threads in the Norton Forum.

http://community.norton.com/t5/Other-Norton-Products/Ghost-15-Restores-partitions-out-of-order-to-hard-drive/m-p/357088/highlight/true#M29943

http://community.norton.com/t5/Other-Norton-Products/System-partition-moved-after-restore-operation/m-p/463354/highlight/true#M34903

Norton has fixed this bug in Ghost 15's big brother, Symantec System Recovery. We are due for Ghost 16 soon.

Title: Re: Problems imaging my duel boot
Post by Moose on May 7th, 2012 at 8:15pm

Brian wrote on May 5th, 2012 at 10:36pm:
@ Moose

Thanks. That is certainly easy to see.

The red icon with a cross is your WinXP partition. Can you do a One Time Backup on that partition?


Hi Brian,

Yes, the "One Time Backup" worked. My main concern was that Red circle, which is now gone. I guess I don't remember seeing that before.
Why Ghost 15  see's the two drives "As Related" but no longer backs both up, I don't know.
Now that I've successfully ran the "One Time Backup" I'll just do it that way from now on.

Thanks, Moose.

Title: Re: Problems imaging my duel boot
Post by Brian on May 7th, 2012 at 9:09pm
Moose,

That's good news.

In Ghost 15, Advanced tab, right click a partition, Customize Status Reporting, No Status Reporting. That's what I do and you will never see a red circle again.

Ghost mistakenly thinks the drives are related.

Radified Community Forums » Powered by YaBB 2.4!
YaBB © 2000-2009. All Rights Reserved.