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Rad Community Technical Discussion Boards (Computer Hardware + PC Software) >> Norton Ghost 15, 14, 12, 10, 9, + Norton Save + Restore (NS+R) >> Recovery of Image files/folders
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Message started by fotobits on Dec 13th, 2012 at 6:54am

Title: Recovery of Image files/folders
Post by fotobits on Dec 13th, 2012 at 6:54am
Weekly, I back-up a) Win 7 and Applications, b) My Documents and c) My Pictures, each from/to their own partition.

I can easily open a backed-up file/folder from My Documents, however, I cannot open an image file/folder from My Pictures.  A Search reports "cannot find!"

I attach the error message.

Please can anyone shed a light on my problem?

Regards.....
Ghost_error_message.JPG (74 KB | 287 )

Title: Re: Recovery of Image files/folders
Post by Brian on Dec 13th, 2012 at 11:47am
@ fotobits

I need a little more info.

Can you post a screenshot of Disk Management and also a screenshot of the Ghost files in the H: root?

Are the Ghost files in the H: root, images of the H: drive?

Title: Re: Recovery of Image files/folders
Post by fotobits on Dec 14th, 2012 at 9:18am
Thank you, Brian.  I hope I am submitting the requested info....

The original pictures are in Partition H: (Disc 1) and the Ghost files are in Partition I: (Disc 2).

I attach two screen shots, Disc Management and the Ghost folders in Partition I: (Disc 2).

Let me know if you require a screen shot of the original pictures in Partition H: (Disc 1).  I have not included it because of the max attachment limitation, reducing their sizes and they became hard to read!

Regards......Noel
Disc_management.JPG (165 KB | 286 )
Ghost_folders_in_Partition_I.JPG (64 KB | 264 )

Title: Re: Recovery of Image files/folders
Post by NightOwl on Dec 14th, 2012 at 10:28am
@ fotobits

I don't use Ghost v???? that uses *.iv2i* image files--so take my questions for what they're worth....


Brian wrote on Dec 13th, 2012 at 11:47am:
Are the Ghost files in the H: root, images of the H: drive?

If I'm seeing your HDD layouts correctly, the answer to the above question is the Ghost files are on the I:\ drive, and in the root directory.

Looking at your first post .jpeg--

Why does Ghost list the the drive name in brackets, rather than using the Windows drive letter assignment?

When using *Recovery My Files*, how do you select the image file--and does that selection process use the Windows drive letter to show you what, and where, you are selecting the file from?

Title: Re: Recovery of Image files/folders
Post by fotobits on Dec 14th, 2012 at 12:38pm
Why does Ghost list the the drive name in brackets, rather than using the Windows drive letter assignment?

I don't know, however, I use exactly the same procedure to view archived Personal Files as Picture Files and the Personal Files are displayed OK.

When using *Recovery My Files*, how do you select the image file--and does that selection process use the Windows drive letter to show you what, and where, you are selecting the file from?

I use "Tasks/Recovery My Files," searching on a Folder name in "Find Files to Recover" above the relevant "Recovery Point."

See the two attachments.  The Personal Files are displayed, the Picture Files are not, as you can see.

Thanks for your trouble, Brian.  I'm afraid my responses may be confusing.

Regards.....Noel







Finance_Files_in_Partition_L.JPG (77 KB | 294 )
Picture_folder_in_Partition_I.JPG (76 KB | 281 )

Title: Re: Recovery of Image files/folders
Post by Brian on Dec 14th, 2012 at 1:33pm
Noel,

In your "Ghost_folders_in_Partition_I.JPG (64 KB | 1 )" screenshot, what are the file extensions of the three files?

What are the creation dates and times of the three files?

.iv2i is an incremental file extension and seems out of place. Did you create it deliberately?

Title: Re: Recovery of Image files/folders
Post by fotobits on Dec 14th, 2012 at 2:16pm
In your "Ghost_folders_in_Partition_I.JPG (64 KB | 1 )" screenshot, what are the file extensions of the three files?  What are the creation dates and times of the three files?

First one : Symantec Image File (v2i), created 3/12/12 09:00:34, modified 3/12/12 09:46:48.

Second one : Symantec Image File (v2i), created 10/12/12 09:20:14, modified 10/12/12 09:20:35 Incremental.

Third one : SymantecRecovery Environment File (sv2i), created 6/2/12 13:44:42, modified 10/12/12 09:20:40.

.iv2i is an incremental file extension and seems out of place. Did you create it deliberately?

That is an Incremental File and the extension was allocated by Ghost.  However, I may have initiated the creation of that Incremental File manually....I think I did.

Regards.....Noel

Title: Re: Recovery of Image files/folders
Post by Brian on Dec 14th, 2012 at 2:26pm
OK. Can you mount the main .v2i file?

What is the file size of the .iv2i? Does it pass "Verify"?

Title: Re: Recovery of Image files/folders
Post by fotobits on Dec 14th, 2012 at 3:24pm
Can you mount the main .v2i file

I can open the .v2i file in Win Explorer, but not in Ghost.

What is the file size of the .iv2i? Does it pass "Verify"?

Apologise over this one.  The second File in the Ghost Folder is this ivc2i File.  It is 104MB.  Not sure what you mean by "pass verify."  The File is "ticked" in the Status page.

The Ghost Folders in Personal Image (L) appear just the same.  The first, the full back-up, the second the incremental.

LATE NEWS!

Instead of searching for archived Files using "Tasks/Recover My Files," I have tried "Tools/Run Recovery Point Browser."  This works a treat!

In fact, I suggest we call it a day.  I'm still mystified as to why the "Tasks/Recover My Files" didn't work with the Picture Files, but did with Personal Files but, at least, I now have easy access to all archived records and pics!

If you've further comments, Brian, I'd be very interested.  Otherwise, thank you so much for your patience and help.

Regards.....Noel

Title: Re: Recovery of Image files/folders
Post by NightOwl on Dec 15th, 2012 at 9:05am
@ fotobits


Quote:
Not sure what you mean by "pass verify."

It's a separate task that Ghost can do on an image file--it looks at the file to make sure that it is valid and no corruption.  It is often referred to as *Passing an Integrity Check* or as *Verify Integrity* of an image file.

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