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Norton Ghost 10 problems (Read 7266 times)

Searchus_Maximus

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Norton Ghost 10 problems
Aug 8^th, 2006 at 11:57pm

Hi, I'm a new member and looking for help with some serious Ghost V.10 issues. Quite simply when I recover individual files they don't work. For example recovering an .mdb file gives "incorrect database format error". What is going on? I thought this program was the biz! Have tried several recovery points and all with the same result. Any resolution/suggestions gratefully received.

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Brian

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	Re: Norton Ghost 10 problems Reply #1 - Aug 9^th, 2006 at 12:14am Searchus_Maximus, Which method are you using to extract files from your backup images (recovery points)? Apart from .mdb files, which other files don't work? Are .jpg, .mp3, .doc, .xls files OK?
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Searchus_Maximus

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Re: Norton Ghost 10 problems
Reply #2 - Aug 9^th, 2006 at 12:21am

Hi Brian, I have also tried a test receovery of Outlook.pst. That didn't work either. I have tried these recoveries via the tray icon "Recover My Files", selecting usually the most recent recovery point and then the individual file. Haven't tried .jpg or any program files as I just recently installed Ghost V10 and wanted reassurance that my data files were okay especially 2 x MDB files.

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Brian

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	Re: Norton Ghost 10 problems Reply #3 - Aug 9^th, 2006 at 12:28am Could you try extracting files from a mounted image. Right click the recovery point in Windows Explorer and click Mount. Still corrupted?
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Searchus_Maximus

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	Re: Norton Ghost 10 problems Reply #4 - Aug 9^th, 2006 at 1:08am Magic Brian!! Many thanks. Have tried mounting three different recovery points and all the .mdb files work. Didn't even know you could do that! Great relief. Again, many thanks from Dublin, Ireland.
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Brian

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	Re: Norton Ghost 10 problems Reply #5 - Aug 9^th, 2006 at 2:04am That was a lucky guess of mine. I think my long past relatives are from Dublin. I'd love to visit some day.
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Searchus_Maximus

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	Re: Norton Ghost 10 problems Reply #6 - Aug 9^th, 2006 at 2:20am You're welcome any time! Just bring a rain mac. Wonder why Ghost doesn't restore via normal mode. Anyway, not to worry; as long as it works in some mode I don't care.
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Brian

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Re: Norton Ghost 10 problems
Reply #7 - Aug 9^th, 2006 at 2:32am

Searchus_Maximus wrote on Aug 9^th, 2006 at 2:20am:

Wonder why Ghost doesn't restore via normal mode.

I don't know. It is strange that one way works and the other doesn't. I haven't needed to extract a file from an image for two years so naturally I haven't seen a problem. I do however perform frequent restores so I find your problem intriguing.

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