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Still have restore point issues with G12 and Vista (Read 1591 times)
lwolff123
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Still have restore point issues with G12 and Vista
Jun 2nd, 2007 at 11:19am
 
I reported earlier under Ghost Restore Problem that I was unable to restore an incremental restore point with a Vista Drive.  I have tried all of Brian's suggestions but I maintain that Ghost 12 has an issue as some incremental restore points work and others don't.  You can almost tell immediately that Vista won't be restored to a bootable situation because the restore process proceeds too fast.  I have confirmed that a good point restores and a bad one doesn't, regardless of the settings, such as "restpre MBR and Check for system errors".  I now have tried four incremental restore points from two backup sets, 3 fail, one works.  So far the full backup works each time. 

I am convinced either Ghost 12 has an issue or doesn't like some program or process on my computer.  I am also now convinced it has nothing to do with my dual boot Vista / XP. 

I would still like to hear from users who find this issue or have no problem with Vista and incremental restore.

LWolff123
 
 
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Brian
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Re: Still have restore point issues with G12 and V
Reply #1 - Jun 2nd, 2007 at 3:14pm
 
lwolff123,

Would you mind answering my question? Do the incremental recovery points, "Verify"?
 
 
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lwolff123
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Re: Still have restore point issues with G12 and V
Reply #2 - Jun 2nd, 2007 at 6:24pm
 
Brian,

Yes each restore point I used would verify.  I believe they don't have the correct link to the full point, because they finish too quickly.
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Re: Still have restore point issues with G12 and V
Reply #3 - Jun 2nd, 2007 at 10:40pm
 
lwolff123,

Well that is concerning. Could you confirm that the .iv2i passed "Verify" in the Recovery Point Browser as well as from the Ghost 12 Recovery Environment. Both places.

When you create Recovery points do you have "Verify" ticked in the wizard?
 
 
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lwolff123
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Re: Still have restore point issues with G12 and V
Reply #4 - Jun 3rd, 2007 at 12:16am
 
Brian,

They verified in the browser, I didn't try in recovery.  No, I didn't have Verify checked during the backups.

LWolff123
 
 
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Re: Still have restore point issues with G12 and V
Reply #5 - Jun 3rd, 2007 at 12:45am
 
lwolff123,

Very worrying. I suggest deleting your backup job and creating another with verify ticked. See if that works. I don't really know what happens if a .v2i or .iv2i fails to verify during a backup as it has never happened to me. Someone suggested the file is automatically deleted which would be the safest outcome. On the other hand, your files verify from the Recovery Point Browser.

Anyway, see what happens with a new backup job and let us know.
 
 
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Re: Still have restore point issues with G12 and Vista
Reply #6 - Jun 13th, 2007 at 5:31pm
 
Here is an update to this situation.  Taking Brian's advice, I changed my parameters to have the incremental backups verified in the setup.  I have now successfully restored an incremental backup of a Vista operating system.  The other change I made was to have the restore verified and system files checked for errors after the restore, both within the restore setup.  Unfortunately, this is not the only change that was made, there was a live update available around this time and I installed it.  I only wish I knew how to find out what Symantec changed, ie, was a problem corrected.

Some very interesting points:  On a full backup restore, ie no incrementals, these validations were not needed.  Two - when the full backup was restored, there were no system file errors; but there were with the incremental.  Three - The restore still takes less time than from a full point, and around the the 55 % completion point of the restore, it suddenly went to 100% and rebooted, at which time I predicted it would not be a workable system.  However, after fixing system file errors and some longer than usual booting time, it appears to have worked. 

At this point, I am not confident enough to completely revert back to incrementals, but something this time was different, although I still can't figure out the short time and the instantaneous 55% to 100% completion.  If anyone knows how to find out what live restore actual did or somewhere to find out revision history, I would still like to investigate if they changed something.  I would also like to hear if others see this short time for incremental restore.

LWolff123
 
 
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