Hello all

When I try to restore an image with Norton Ghost Automatic recovery I get the following error:

Info 6C95002C: Cannot complete automatic recovery operation. Please restor the recovery point manually.

Then I have to restore the image manaully. I am using the same configuration on both of my Desktop and Laptop machines and on my Laptop, I am able to restore the image using automatic recovery option but on Desktop I am getting tha above mentioned error. I have searched thorugh users manual and Symantec's Web site but could not find any information to resolve that issue.

Any help would be hightly appreciated.

Thanks

Quote:


Just to confirm, you purchased 2 licenses/copies of Ghost 12?  Have you activated each copy, one on the desktop and your other license on the laptop?

If you haven't activated, some functions are limited.

sohailv,

Thanks. I didn't know that existed. Personally I'd avoid it. I recall Drive Image 2000, Ghost 2003 and Acronis True Image had mechanisms to start the restore process from Windows which then booted into a recovery environment. At times this caused major problems. Safer to start the restore from the recovery environment.