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Norton Ghost 15, 14, 12, 10, 9, + Norton Save + Restore (NS+R)
› File Browsing Problem Ghost 10.0
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File Browsing Problem Ghost 10.0 (Read 3337 times)
Len
Ex Member
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File Browsing Problem Ghost 10.0
Mar 3
rd
, 2008 at 2:05am
Can anyone help with the following problem using v10.0 in WindowsXP?
After selecting a recovery point and clicking on the Browse Files button:
1. The Browse Files window appears.
2. There is activity on the external recovery drive.
3. An hourglass appears in the Browse Files window.
4. No file names ever appear.
5. The application hogs the system so that a reset is required.
Thanks
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Brian
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Posts: 6345
NSW, Australia
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Re: File Browsing Problem Ghost 10.0
Reply #1 -
Mar 3
rd
, 2008 at 2:09am
Len, can you mount a recovery point as a virtual drive? Right click the recovery point in Windows Explorer, click Mount, accept the drive letter. I don't use the Recovery Point Browser. I prefer to Mount the image.
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Len
Ex Member
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Re: File Browsing Problem Ghost 10.0
Reply #2 -
Mar 3
rd
, 2008 at 2:24am
Hi Brian. Thanks for the sugestion on an alternative operation. I would like to stay within the standard operation (use the Recovery Point Browser). Any other ideas on what is causing the problem?
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Brian
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Posts: 6345
NSW, Australia
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Re: File Browsing Problem Ghost 10.0
Reply #3 -
Mar 3
rd
, 2008 at 2:49am
Quote:
Any other ideas on what is causing the problem?
Not really. Some of these obscure problems are resolved by uninstalling Ghost, running the Removal tool and reinstalling Ghost.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
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