Pleonasm wrote on Mar 26^th, 2008 at 8:08am:

We know from previous posts that NG10 and NG12 are not using the Storagecraft provider because it is not listed under "vssadmin list providers".   Also, while running NG10 I have verified that even MS VSS is not being used by doing a "vssadmin list shadows" while doing a backup and none are listed, whereas they are listed when running NG14 and Shadowprotect.  I am doubtful that NG12 is using any shadow sets either since it does not have the Storagecraft provider.  I don't understand what pre-NG14 versions of NG are doing when it says that it creates a snapshot of the volume, as no snapshots are listed.

Yes I was aware they used the Storagecraft driver in previous versions.

That second thread you posted was very informative.  I was confused and thought that MS also had a VSS software provider, but the article makes it clear that the MS provider is a system provider and that Storagecraft is providing the software provider.

So, now that NG14 is using VSS via the Storagecraft provider, it should be more robust than earlier versions in doing hot backups, eg it should be able to back up Exchange, Oracle, etc.

In my mind, this means that NG14 and ShadowProtect are pretty much on the same level in terms of hot-backup reliability and robustness, so the remaining factors which would cause one to choose one over the other would be in the area of features, eg ShadowProtect's ability to do  differential backups etc.

Hi All,

I want to ask about Norton Ghost 14. I'm a newbie, and want to ask about the product. Do we have to install NG14 in the computer we want to make the image? As I know, NG2005 doesn't need to install, we can use a bootable CD and create the image via the interface, but there is a problem with my computer. I don't know why, maybe because I'm using DVD ROM, not CD ROM so it only boot. My question is, can I create the image (and also restore) the image without installing NG14?

Thanks before