Trying to restore an image to a Dell D600Laptop.

Image was on a Western Digital My Book Network drive.  We started Network Utilities, attempted to map the drive.. but could not browse to the device.   

I have seen network connection issues before with Ghost, so instead of fighting it, we copied the image to a Western Digital My Passport drive which is a usb drive... that we then connected directly to the computer.

We could now browse to the image file we wanted... but when telling the recovery to proceed we get the error message:

Error E7D1001E Unable to read from File
Error 00000...002 The system cannot find the file specified.

This is all odd, because we have been able to connect to the Network drive previously... and I have also used a USB drive directly connected as an alternative previously as well.

The drive we are trying to overwrite is a new drive, but one that  we actually formatted and installed XP on before beginning this process. 

Any suggestions greatly appreciated.

Tomster2

Found a solution.... here is the path that took me there.

I have learned the hard way to always select verify when creating Ghost Images regardless of the version of Ghost being used... so yes it was verified when it was created.

Will verify it from another machine... but so far the issue is not the image itself... it is just trying to see the USB drive in the first place.

I have tried both a WD My Passport (unpowered usb drive) and a WD powered USB drive.  Both are recognized fine on other machines.

At first it seemed that Ghost 10 does not have the ability to see a USB port.  But both ports on this machine work fine from XP.  It is just in the Ghost environment that neither drive is recognized... I am plugging both in before powering up the PC with the Ghost CD inserted and booting from there.

In the BIOS, legacy USB is enabled.

I just rebooted the machine into XP.., (it still runs) and changed the drive letter of the external powered WD USB drive from F to K. 

Rebooted again, this time from the Ghost 10 CD... this time it found the external drive.  So that solved it.  Not sure what I would do if the machine was not bootable as is.

For reference the drive letters at the start were:

A: Floppy
C: Primary partition
D: CD Drive
G: Secondary partition - which Ghost did not see before or after this.
F: Automatically picked up by WD powered USB drive.

Booting from the Ghost CD, Z (RAM Drive) and X (CD drive) were picked up by Ghost, but D, G, F were no longer visible.

Perhaps the issue is that Ghost does not recognize any drive letters between C and a secondary partition (when present)... in this case, that partition was G, meaning that D, E, F would not be recognized, but probably any letter above G would be.   I picked K at random, and it worked.

Only a guess, but other people have had luck after changing drive letters as well.  Something to consider when a secondary partition is present.

Something else must be going on.  When you boot from the Ghost system Recover Disk, it does not read the registry of any System partitions with Windows installed, and assign matching drive letters. It is a completely independent environment that knows little or nothing about any operating systems installed, and assigns drive letters to the devices and partitions it sees using the usual rules (which may not match the drive letters assigned by the OS).  So I don't see how changing a drive letter while running Windows XP could have any effect whatsoever on the drives and partitions seen or partition letters assigned when running from the SRD. Very strange.

Just to make things more confusing, Ghost 14 does assign the same drive letters in the recovery environment as I see in Windows. Ghost 12 doesn't. In my old test computer, both Ghosts assign the same drive letters in the recovery environment as I see in Windows. As SloPoke mentioned, this is not how VistaPE typically functions.

SloPoke wrote on Dec 23^rd, 2008 at 12:10pm:

Looks like I got that wrong.

HERE

Similar error messages. It was due to a hardware issue.

BESR is Ghost's big brother.