In an effort to combat the plague of spam and stem the tide of gratuitous mail, you should know I love mail which contains:

Kudos.
Constructive criticism.
Locations of dead links.
Info that would compliment one of the guides
Philosophical & technical disputes (include your reasoning).
Offers to contribute an article or guide.

And hate mail containing:

Spam [if you have this problem, you might want to try one of these.]
Questions already answered in the guides. If it's obvious you haven't taken the time to read what's already posted, don't expect a reply.

If you have a question about either the DOS-based version of Norton Ghost, or the Windows-based version, pls post it in the RAD forums. Many of the guys who hang there are smarter than me, anyway.

If you read the guide(s), you know everything I do. If you trade emails with Symantec tech support and learn something helpful, shoot me a note & I'll update the guide to include your insight.

Pls don't send attached files or images. Netiquette dictates you should ask before sending files to anyone you don't know. [It's easy to embed a virus into an image file. If you knew how many viruses I receive, you'd understand.] You can post an image in the forums, or there are many sources of free web hosting where you can do this, such as Photobucket.

Sometimes I get so much mail that it's physically impossible to respond to every one. You have a better chance of receiving a response if your question is short and designed to require a simple yes or no answer. I don't read mail that contains more text than found on this page.

I like to know how you found Radified, and where you live. I read every message, and appreciate each comment - even the negative ones. If your message/question would benefit others, it should be posted in the forums. This way, search engines can index your thread, which can help others having your same problem.

Copy your message before posting, so if something goes wrong with the server, you won't lose all your work.

Lastly, I rarely respond to 'disposable' email accounts such as Hotmail & Yahoo. If you don't know why, I apologize. If you only have a disposable email acct, post your question in the forums. Thanks for understanding. Wish this page weren't necessary. Here ya go:

Once this addy starts getting spammed, I'll change it to something different. This is the most effective method I know to combat spam.