I hope yas can help me.
I 've recently became a fan of Norton Ghost.  I've had it for a few years (v2003 with Systemworks pro) but was not able to use it until earlier this year after I replaced my Acer CD/RW with a Sony.  I tried a few back ups with the CD/RW and they were very successfull.  In the past few days I replaced my dial up modem with a new dial up modem and also installed a new injet printer and I wanted to create a new image to include the new drivers and configs for these new components.  I made the set and ran an Integrity check.  First disk OK. On the second disk it failed with a "Decompression Failure" message.  So I made another set with no compression.  Upon running the integ check the  first and second disks checked out but when I inserted the third disk I got a black DOS screen saying that the Image failed but no explanation why.  I should mention that on the first set I used default compression (I didn't yet know how to change compression settings).  I would like to try again but I'm running out of blank CD's and want to make sure this won't happen again.  After the first failure I ran Virus scan (clean), I defragged and after the last failure I ran full Scandisk and it reported no disk problems.  My OS is Windows Me.  I know this is not the most stable OS, but I must have made at least 3 images prior to this one with no problem.  I'm really hoping somebody can help me with this as I've really become attached to this program and would like to be able to use and trust it..  I'm wondering if the new printer and modem drivers may be causing this.  Thanks.  I might add, I enjoy your site.
                  John B

NightOwl;
Thank you for reply.  I hope you're watching to follow up.
I've been using CD-R's.  I know there can be bad ones in every lot, but this would be too much of a coincidence since this happened 3 times in a row, and mostly at the same point in the disk set.  The blanks are Sony's, which have a pretty good reputation.
              JB

Hey!
Thought I'd let yous know I solved the problem!  I found a troubleshooting page on Symantec's website which said that if you run a disk utility and it encounters no errors try making another image because disk utilities sometimes fix small errors without reporting them.  I also broke open my new pack of TDK blanks.  The Sonys have weird looking notch marks on the outside edges of the disks.  I don't know if this had anything to do with the problem I had, but the TDKs have smoother looking edges.  So, all in all, I'm glad I can use the ghost again.  I would've been heartbroken if I wouldn't  have been able to use that program anymore.  Like Rad said,  it grows on you.  Thanks to all, especially NightOwl.  I'm glad I found this site.  It's one of the best computer forums on the web.  Keep up the good work!
                 John B.

Quote:


Not to be a buzz kill but I have been having the same issue on over 50 machines. Dell D600 and Dell D610 burning direct to a DVD there does not seem to be a rhyme or reason and the chkdsk isnt helping us here. We used this app for sales people in the field to help with backup but it is turning into its own nightmare. We have corp gold support from Symantec and after going over the this is a personal product not corp hurdle they are at a loss whey it is consistantly failing on brand new out of the box machines. They have offred a refund even. I have been trying to make heads or tails of it for over a month. On my home machine it works fine but I ghost to a sep partition not a dvd. I would make sure that when you use ghost explorere you can get data, I have seen the images passing integ check but failing to get the data or reimaging.

scorpious wrote on Jul 15^th, 2005 at 6:53am:

The secret to using USB 2.0 external HDDs - whether "purpose-built" or internal HDDs mounted in external enclosure kits - is to make sure all the controller software up and down the line is NEC-compliant in advance.  If "the die has already been cast", then NightOwl and I are here to help square things away.