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Norton Ghost 10 + USB Hard Drive + HP Portable NW8 (Read 4327 times)
brutus
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Norton Ghost 10 + USB Hard Drive + HP Portable NW8
Oct 24th, 2006 at 4:54am
 
Hi,

I've created a reovery point with Ghost 10 on a external USB hard drive but when i boot with the Norton Recovery Cd. The local hard drive is not recognized and the external hard drive is mapped to drive letter C:.
When pressing F6 during the boot proces Norton asks me to insert a disk in drive A: (which does not exist) with the appropriate drivers (whick i can not find on the site of HP)....
Please help/advice !

thx
 
 
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Brian
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Re: Norton Ghost 10 + USB Hard Drive + HP Portable
Reply #1 - Oct 24th, 2006 at 5:24am
 
brutus,

I assume you have a SATA HD. The Ghost 10 CD needs drivers to allow you to see your HD.

In Device Manage, open  IDE/ATA ATAPI controllers. Do you have an entry like Intel (R) 82801GR/GH SATA AHCI controller? Let us know what yours says.

In the meantime download these drivers and copy all to a floppy.

http://downloadfinder.intel.com/scripts-df-external/Product_Filter.aspx?ProductI...

Select your OS and choose Previously Released Software at the bottom of the page. Then download Item 5

Quote:
5.
Floppy Configuration Utility - Intel® Matrix Storage Manager [F6FLPY32.ZIP] (286KB)

5.1.0.1022
7/11/2005
Download

Creates floppy disk for 32-bit OS with Intel® Matrix Storage Manager 5.1.0.1022 files - used to preinstall RAID driver (F6 during Windows* setup)


When you press F6 and you see the floppy drivers, choose the AHCI one.

I hope it works. Let us know.

Quote:
asks me to insert a disk in drive A: (which does not exist) with the appropriate drivers (whick i can not find on the site of HP)....


What doesn't exist? A disk or a floppy drive?
 
 
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brutus
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Re: Norton Ghost 10 + USB Hard Drive + HP Portable
Reply #2 - Oct 24th, 2006 at 7:20am
 
hi thx you.
Yes indeed there is no floppy drive present.
I've put the driver on a cd but that device is not used when pressing F6 during installation...
 
 
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NightOwl
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Re: Norton Ghost 10 + USB Hard Drive + HP Portable
Reply #3 - Oct 24th, 2006 at 9:20am
 
brutus

It will be helpful to answer the other questions that Brian asked in order to assist you going forward.

Welcome the the issues that a system without a floppy drive has created--I'm not sure why this has not been addressed by Microsoft and other software companies who create boot CD's when more and more systems come without floppy drives--must be technically a difficult solution!

You will probably have to add those drivers to your boot CD by burning a new boot CD--Brian is *in the know* about doing that--but probably needs your answers to his original questions.
 

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No question is stupid ... but, possibly the answers are Wink !
 
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