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Norton Ghost 2003, Ghost v8.x + Ghost Solution Suite (GSS) Discussion Board
› Norton Save & Restore: Protection Center Icon
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Norton Save & Restore: Protection Center Icon (Read 3122 times)
Pleonasm
Übermensch
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Norton Save & Restore: Protection Center Icon
Jan 2
nd
, 2007 at 3:46pm
Here is an “annoyance” that I experienced recently: With both Norton Internet Security (NIS) 2007 and Norton Save & Restore (NSR) installed, there are two Norton Protection Center icons in the System Tray. The result is the same whether I install NSR before NIS, or NIS before NSR (with usage of the Norton Removal Tool to delete all traces of all Symantec applications before starting the installation sequence).
Has anyone else experienced this? Any recommendations for ways to delete or suppress the duplicate Norton Protection Center icon in the System Tray?
Thank you for your assistance.
ple • o • nasm
n. “The use of more words than are required to express an idea”
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Rad
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Posts: 4090
Newport Beach, California
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Re: Norton Save & Restore: Protection Center I
Reply #1 -
Jan 3
rd
, 2007 at 1:19am
you mean the yellow globe-looking thing?
does right-clicking each one produce identical context menus?
is a separate service loading each icon?
perhaps you could disable one of the loading services, as long as you don't lose functionality.
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Rad
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Newport Beach, California
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Re: Norton Save & Restore: Protection Center I
Reply #2 -
Jan 4
th
, 2007 at 12:18am
http://radified.com/cgi-bin/YaBB/YaBB.cgi?board=general;action=display;num=11678...
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Brian
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NSW, Australia
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Re: Norton Save & Restore: Protection Center I
Reply #3 -
Jan 4
th
, 2007 at 4:11pm
Pleonasm, I worked this out myself then noticed Rad's link.
I installed NSR in my test WinXP. You can remove the tick from NSRTray.exe in msconfig and the Ghost icon disappears. Hiding the icon isn't sufficient as NSRTray.exe still runs .
In Services, disabling Norton Protection Center Service removes that icon too. Scheduled updates still run with both icons absent.
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Pleonasm
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Re: Norton Save & Restore: Protection Center I
Reply #4 -
Jan 5
th
, 2007 at 12:24pm
Brian, to elaborate, the situation I am encountering is that Norton Save & Restore (NSR) isn’t integrating into the Norton Protection Center (NPC). My understanding is that the NPC should be a unified access point for all installed Symantec products — i.e., a single place at which the status of all products is displayed and from which any of the products may be launched. What I am experiencing, in contrast, is the occurrence of one NPC icon in the System Tray for Norton Internet Security (NIS) 2007 and another for NSR. The NPC corresponding to NIS don’t have a tab for NSR, and correspondingly the NPC for NSR doesn’t recognize that NIS is installed.
“Integration with Norton Protection Center” and “Integration with Norton Internet Security” are features of NSR (but not Norton Ghost) that are explicitly cited by Symantec (see
here
), but which are not occurring in my case as anticipated.
The problem isn’t getting rid of the NSR icon (or, of the NPC icon for NSR) — rather, the problem is making NPC work properly across both NSR and NIS.
Additional ideas are most welcome!
ple • o • nasm
n. “The use of more words than are required to express an idea”
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