Greetings Nightowl and El Pescador,

Thank you guys again for all the intense help a few months ago! Everything has been working fine for me, but now the neighbor, who is not at all a computer whiz, has a problem.

He has Ghost 2003 on an XP SP2 machine, knows how to do basic program updates, run real basic stuff like CCleaner and the Windows disk cleanup, but thats the limit of his expertise.

I showed him how it was done, and made a Ghost for him (from C: to an external USB drive) in January of '06. He has loads of ( for him) critical work stuff on his system and promised that he'd make himself a fresh Ghost at least once a month and keep his My Documents contents in a folder I acordingly named and made for him on the USB drive. In addition to what you'll read next, I come to find out that he hadn't even tried to make a Ghost since the one I made for him----he said he was intimidated by the program interface!
(But at least he got the concept and is using the USB "My Documents " folder I made for him)

Earlier tonight, I get a frantic phone call, go over to deal with his system issues, want to make a Ghost of whats there in case my fix-it efforts make things worse, and find out I can't get Ghost to run ------ when the rig reboots after being Windows initialized in either Basic or Advanced, and Ghost boots to the point where it says " Trying to find a letter for your Iomega drive", the cursor sits there blinking and even after 2 minutes, there are no changes whatsoever. I have to power the machine off via its on/off button and then click the "return to Windows " option after restarting.

What do you guys advise as the best plan of attack?--should I try to run Ghost again, and then send you a copy of the generated error log, or......?

Looking forward to hearing from you.

My best regards, Peter

Rama wrote on May 22^nd, 2007 at 8:43am:

Should you have on hand either a Norton Ghost 10.0, Norton Save & Restore, or the Symantec Recovery Disk included with Norton SystemWorks 2006 Premier you can boot up with the factory CD to immediately engage the legacy Backup/Restore "cold-imaging" procedures by following the path

'Recover > Recover Data on My Computer > Recover using a legacy Ghost image'

.  Following this procedure will yield the side benefit of bypassing both USB mass-storage device and - most, if not all of - those maddening SATA HDD glitches frequently encountered with DOS-dependent Norton Ghost 2003.  This procedure is independent of boot capabilities of any other removable media or any HDDs.  In essence, this procedure uses (an alternate name for ) to allow both immediate creation of Ghost Backup images or the converse Recovery of such images that are in fact totally compatible and interchangeable with those *.gho/*.ghs files created with the of Norton Ghost 2003 -

but not with those files created with Norton Ghost 9, Norton Ghost 10.0, or Norton Save & Restore during "hot-imaging".