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New server response time pauses (Read 38957 times)
John.
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New server response time pauses
May 22nd, 2007 at 11:12pm
 
I'm wondering if this is my computer or the new Rad server.  But lately (like this morning at 6:30 am Pacific time) there were lots of 5 to 10 second pauses or delays in getting responses from Radified webpages.  Again tonight at 9:00 pm Pacific time same problem.  In fact a couple "IE unable to display...web page" messges.

Being in Southern California, I would expect the response to be great.

Is the server in LA or Las Vegas?  I ran a tracert and traffic seems to be going to Las Vegas or maybe I am mis-reading it?
 

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Brian
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Re: New server response time pauses
Reply #1 - May 23rd, 2007 at 12:22am
 
John. wrote on May 22nd, 2007 at 11:12pm:
were lots of 5 to 10 second pauses or delays in getting responses from Radified webpages.  Again tonight at 9:00 pm Pacific time same problem.  In fact a couple "IE unable to display...web page" messges.

Same here.
 
 
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NightOwl
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Re: New server response time pauses
Reply #2 - May 23rd, 2007 at 1:36am
 
Quote:
there were lots of 5 to 10 second pauses or delays

how about 1 minute or longer delays!

yeah, me too!

I've had several mornings starting on Friday of this last week where I get real slow loading of a web page--or a browser error say it can not load the page!

Rad--what's up--are you making setting changes?

Or has your host been adding and overloading your new server with other clients to the detriment of your domain?
 

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MrMagoo
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Re: New server response time pauses
Reply #3 - May 23rd, 2007 at 1:39am
 
Huh.  I haven't had any issues.  Are you guys seeing this on the site, the forums, or both?
 
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Re: New server response time pauses
Reply #4 - May 23rd, 2007 at 8:10am
 
MrMagoo

Quote:
Are you guys seeing this on the site, the forums, or both?

Well, I spend most of my time on the forum--but it has been effecting Rad's Homepage
as well!

Next time it happens (if it does), I'll check the *Guides* to see if they are effected equally.

But this morning--everything seems okay!
 

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Re: New server response time pauses
Reply #5 - May 23rd, 2007 at 8:31am
 
NightOwl wrote on May 23rd, 2007 at 8:10am:
But this morning--everything seems okay!


About 10 minutes ago, I had one of those one MINUTE pauses.  Now it's back to normal.  Not sure if it is the network or server itself, although other websites refreshed fine while I was waiting for Radified.
 

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Re: New server response time pauses
Reply #6 - May 23rd, 2007 at 8:33am
 
The post above took OVER 4 minutes!  Now back to normal.

Here's a tracert I ran while I was waiting:



Tracing route to radified.com [74.50.3.195]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms 
  2     8 ms     7 ms     9 ms  ipxx-x-xx-xxx.net 
  3     8 ms     9 ms     9 ms  68.4.15.209
  4     8 ms     9 ms     9 ms  ip68-4-14-53.oc.oc.cox.net [68.4.14.53]
  5    12 ms     9 ms    11 ms  ip68-4-14-73.oc.oc.cox.net [68.4.14.73]
  6    10 ms    11 ms    11 ms  rsmtdsrj01-ge600.0.rd.oc.cox.net [68.4.14.253]
  7    19 ms    17 ms    18 ms  nwstdsrj01-ge710.rd.lv.cox.net [68.1.0.85]
  8     *        *        *     Request timed out.
  9     *        *       19 ms  24-234-6-66.ptp.lvcm.net [24.234.6.66]
10     *        *        *     Request timed out.
11     *       19 ms    19 ms  cust-lunarpages.marquisnet.com [208.65.158.130]
12    19 ms    18 ms    19 ms  hafgan.lunarservers.com [74.50.3.195]
Trace complete.

 

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John.
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Re: New server response time pauses
Reply #7 - May 23rd, 2007 at 8:38am
 
Here's one after things returned to normal response (6:3am from So. California):

Tracing route to radified.com [74.50.3.195]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  192.168.1.1
  2     8 ms    17 ms     9 ms  ipx-x-xx-x..cox.net [xx.xx.xx.xx]
  3    12 ms     7 ms     7 ms  68.4.15.209
  4    10 ms     9 ms     9 ms  ip68-4-14-53.oc.oc.cox.net [68.4.14.53]
  5    11 ms    15 ms     9 ms  ip68-4-14-73.oc.oc.cox.net [68.4.14.73]
  6    11 ms    11 ms     9 ms  rsmtdsrj01-ge600.0.rd.oc.cox.net [68.4.14.253]
  7     *        *        *     Request timed out.
  8    22 ms    25 ms     *     24-234-6-1.ptp.lvcm.net [24.234.6.1]
  9    18 ms    19 ms    19 ms  24-234-6-66.ptp.lvcm.net [24.234.6.66]
10    20 ms    18 ms    20 ms  24-234-18-130.ptp.lvcm.net [24.234.18.130]
11     *       18 ms    19 ms    cust-lunarpages.marquisnet.com [208.65.158.130]
12    18 ms    19 ms    19 ms  hafgan.lunarservers.com [74.50.3.195]
Trace complete.

I thought the server was in LA?  I assume that lv is Las Vegas?
 

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Re: New server response time pauses
Reply #8 - May 23rd, 2007 at 8:44am
 
Ghost4me

I had the same slowdown at the same time!
 

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Re: New server response time pauses
Reply #9 - May 23rd, 2007 at 12:47pm
 
lvcm.net stands for Las Vegas Cable Modem.  It's part of the Cox backbone.  The weird thing is that response times at the end of the trace are still ok even when the hops in the middle are timing out.  It could be that those routers are too busy to reply to ICMP traffic (traceroute, for example), which is low priority, but are still passing traffic fine.

Next time it happens, also try some DNS queries on radified and some other sites:

Open a DOS prompt
type "nslookup"
type "radified.com"
try a few other sites

Note how long each query takes and post the output.  Also, try running a constant ping to both radified and google next time it happens and post some of that output ("ping -t radified.com").

When the page finally loads, does it load slow, piece by piece like you are on dial-up, or does it load all at once?
 
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John.
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Re: New server response time pauses
Reply #10 - May 23rd, 2007 at 1:26pm
 
When the page finally loads, it's instaneous; like everything is back to unblocked and normal.

Here's a ping I just did (everything working fine):

Pinging radified.com [74.50.3.195] with 32 bytes of data:

Reply from 74.50.3.195: bytes=32 time=21ms TTL=54
Reply from 74.50.3.195: bytes=32 time=21ms TTL=54
Reply from 74.50.3.195: bytes=32 time=21ms TTL=54
Reply from 74.50.3.195: bytes=32 time=19ms TTL=54
Reply from 74.50.3.195: bytes=32 time=19ms TTL=54
Reply from 74.50.3.195: bytes=32 time=20ms TTL=54
Reply from 74.50.3.195: bytes=32 time=18ms TTL=54
Reply from 74.50.3.195: bytes=32 time=20ms TTL=54
Reply from 74.50.3.195: bytes=32 time=22ms TTL=54
Reply from 74.50.3.195: bytes=32 time=21ms TTL=54

Ping statistics for 74.50.3.195:
   Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
   Minimum = 18ms, Maximum = 22ms, Average = 20ms

=================

Pinging google.com [64.233.167.99] with 32 bytes of data:

Reply from 64.233.167.99: bytes=32 time=72ms TTL=244
Reply from 64.233.167.99: bytes=32 time=69ms TTL=244
Reply from 64.233.167.99: bytes=32 time=71ms TTL=244
Reply from 64.233.167.99: bytes=32 time=70ms TTL=244
Reply from 64.233.167.99: bytes=32 time=70ms TTL=244
Reply from 64.233.167.99: bytes=32 time=70ms TTL=244
Reply from 64.233.167.99: bytes=32 time=71ms TTL=244
Reply from 64.233.167.99: bytes=32 time=70ms TTL=244
Reply from 64.233.167.99: bytes=32 time=72ms TTL=244
Reply from 64.233.167.99: bytes=32 time=69ms TTL=244

Ping statistics for 64.233.167.99:
    Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:
    Minimum = 69ms, Maximum = 72ms, Average = 70ms

=============================

Right now radified.com pings look better than google.com!
 

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Re: New server response time pauses
Reply #11 - May 23rd, 2007 at 5:56pm
 
I don't know. I'm not doing anything weird with the server.

There were some slowdowns I noticed back when we launched the new forum, but haven't noticed anything recently.

The server is physically located downtown Los Angeles.

I just pinged at an ave 77 (5 tries). That's slow, but not too bad, especially for this time of day. I contact LP and see what they say.

...
 
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John.
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Re: New server response time pauses
Reply #12 - May 23rd, 2007 at 6:19pm
 
Rad wrote on May 23rd, 2007 at 5:56pm:
I don't know. I'm not doing anything weird with the server.
There were some slowdowns I noticed back when we launched the new forum, but haven't noticed anything recently.
The server is physically located downtown Los Angeles.


I think it is a server problem (not under your control), not a network problem.

The WHOIS for marquisnet.com is:
MarquisNet
7185 Pollock Drive
Las Vegas, Nevada 89119
http://marquisnet.com/

I think their server is co-located in Las Vegas, not LA.
Their offices may be in Los Angeles, but not the servers.  Why is the traffic going to Las Vegas where marquisnet is?


lunarservers.com
Web Hosting, Lunarpages  hostmaster@lunarpages.com
   100 E. La Habra Blvd.
   La Habra, Ca 90631
   US
 

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Rad
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Re: New server response time pauses
Reply #13 - May 23rd, 2007 at 10:07pm
 
hah! you guys are right.

the new server is physically located in las vegas.

tho they looked at the logs for past week and noted no latency probs.

they said they actively monitor server & network performance 24x7,and do load-balancing.

the *old* server was in la.

your guys are good.
 
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John.
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Re: New server response time pauses
Reply #14 - May 23rd, 2007 at 10:19pm
 
Rad wrote on May 23rd, 2007 at 10:07pm:
tho they looked at the logs afor the past week and noted no problems with latency.


Even though the sever is in Las Vegas, that doesn't explain why NightOwl, Brian, and I (all 3 different locations) noticed the same delays and problems.

This morning's problem was between 6:30 am and 7:00 am Pacific time.  I'll keep my eyes out for future blips.
 

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