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Laptop seems crippled by GhostTray.exe ... (Read 13225 times)
cardinal23
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Laptop seems crippled by GhostTray.exe ...
Aug 13th, 2007 at 11:04am
 
My laptop is running slow as molasses.  It is really aggravating.  
When I go to Task Manager and click the Processes tab, I see GhostTray.exe has an ENORMOUS CPU utilization - between 97% and 99%.

Now, Ghost is not currently (to my knowledge) doing anything .  No backup or restore is in progress.

Now, I have a couple of theories:
1) Ghost is checking things in the background.  I have been doing some changes lately so Ghost is very busy (I doubt that).
2) I've upgraded my Office to 2007 and accepted Windows' "Search Desktop" feature, which does indexing.  This indexing is somehow driving Ghost crazy.

If the truth be told, I
a) don't really know what GhostTray.exe is.
b) I have no idea why I"m seeing so much GhostTray.exe CPU usage.

Thanks.
 
 
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Re: Laptop seems crippled by GhostTray.exe ...
Reply #1 - Aug 13th, 2007 at 12:19pm
 
You can disable the starting of Ghostray.exe using Autoruns:
http://www.microsoft.com/technet/sysinternals/SystemInformation/Autoruns.mspx

My guess though is that it is the indexing that is causing the problems.  Do you have Google Desktop also?  Maybe your indexing is turned on for all your files and documents, etc.  In that case, it has to read the contents of every file to index it.  Lots of overhead there.
 

Ghost4me  Ghost 9, 10, 12, 14, 15.  Windows XP, Vista, Windows 7
 
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cardinal23
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Re: Laptop seems crippled by GhostTray.exe ...
Reply #2 - Aug 13th, 2007 at 1:03pm
 
I rebooted this computer.
And the computer is running normal.
GhostTray.exe is still in the Task Manager, but now it is showing 0 to 1%.  The indexer is ABOVE GhostTray.exe at maybe 5%.

It is important (I think) to note that it is hard to fathom why GhostTray.exe would show 99% because of the indexer.  (I have no doubt that the indexer can be a hog, but I don't think we've grasped the problem yet.  For some reason, GhostTray.exe was, well, sucking up all the processor ticks, making my computer run horrible.  Now GhostTray.exe is sucking very little and the computer runs fine.  The indexer, overvalued as it may, be is unchanged.

Thank you for assisting me in this analysis.
David
 
 
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Re: Laptop seems crippled by GhostTray.exe ...
Reply #3 - Aug 13th, 2007 at 2:29pm
 
What version of Ghost?

Are you just creating full images or have you defined folder (or file types such as documents) that you want Ghost to backup?

I would look at all the "Run or Manage Backups" section of Ghost and see what kind of scheduled backups you have defined.  Make sure you don't have something scheduled that searches for (for example) all picture files and backs them up.

I have defined only manual backups, so Ghost doesn't do anything without me initiating it. I also don't do folder/file backups; just full image backups.
 

Ghost4me  Ghost 9, 10, 12, 14, 15.  Windows XP, Vista, Windows 7
 
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cardinal23
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Re: Laptop seems crippled by GhostTray.exe ...
Reply #4 - Aug 13th, 2007 at 2:50pm
 
Nope.  Ghost does a full system backup (or incremental) every night at 2am.
No specific files or folders are specified.
btw: System rebooted, GhostTray.exe using 0% - 1% CPU - instead of 97% - 99% and the system is working again.

The question (for all you researchers) is: What got into GhostTray.exe to suddenly "frantically gulp interminably" every tick of CPU it could get it's hands on.

If you're as busy as me, this mystery will go into the "interesting, but no time to find out" bucket.

Thanks
 
 
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Re: Laptop seems crippled by GhostTray.exe ...
Reply #5 - Aug 14th, 2007 at 8:50am
 
cardinal23 wrote on Aug 13th, 2007 at 2:50pm:
The question (for all you researchers) is: What got into GhostTray.exe to suddenly "frantically gulp interminably" every tick of CPU it could get it's hands on.


Besides my previous comments, open Ghost 12 and look at your setting for Tasks/Options/Settings/Google Desktop?

If you have Google Desktop installed and this option checked, then as I understand it, everything inside your backup image files will be indexed by Google Desktop using a Ghost 12 interface.  This could easily account for the high cpu activity.
 

Ghost4me  Ghost 9, 10, 12, 14, 15.  Windows XP, Vista, Windows 7
 
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cardinal23
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Re: Laptop seems crippled by GhostTray.exe ...
Reply #6 - Aug 14th, 2007 at 9:03am
 
I understand - more.

I am using Ghost 10 (maybe 9) - not 12.  Can't check now.
I've set up a second monitor which is running Task Manager.
Again, GhostTray.exe is hogging the whole machine.
A backup is NOT underway.
-----------------
However, I moved the cursor over the Ghost tray icon and it says "scanning disks".
----------------
So, I now need to change the focus of this entire post to:

DOES ANYONE KNOW HOW TO CONTROL DISK SCANNING IN GHOST 10?

By control, I mean
 when it happens
 how much resources it uses
 how do you monitor it
anything like that, that allows me to control my CPU.
I know there are ways to chagne the priority of a task - you can do that in Task Manager.  I'd like to learn a little more because I use that technique.
 
 
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Re: Laptop seems crippled by GhostTray.exe ...
Reply #7 - Aug 14th, 2007 at 9:18am
 
cardinal23 wrote on Aug 14th, 2007 at 9:03am:
DOES ANYONE KNOW HOW TO CONTROL DISK SCANNING IN GHOST 10?


I would double check your definition settings for Ghost 10.  Sounds like you have it set to backup folders or backup specific file types.  That would cause it to scan looking for those files.

Also, see what conditions triggers a backup.  One option that triggers it is before any install. 

Personally, I would delete all of the current backup definitions.  Then create a new backup definition with strict rules for ONLY full image at 2:00 am, nothing else.
 

Ghost4me  Ghost 9, 10, 12, 14, 15.  Windows XP, Vista, Windows 7
 
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cardinal23
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Re: Laptop seems crippled by GhostTray.exe ...
Reply #8 - Aug 14th, 2007 at 9:25am
 
I could be wrong, but I don't think a backup is happening now.
Ghost, for some reason, scans disks under its purview.
I have not employed install triggers.
I am not backing up specific folders.
I can delete and reenter my jobs.
And, there is a miniscule chance I'm wrong about what I wrote above.  I'll double-check soon.
 
 
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cardinal23
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Re: Laptop seems crippled by GhostTray.exe ...
Reply #9 - Aug 14th, 2007 at 9:30am
 
There's something happening here
What it is, ain't exactly clear  (as the song says).

Last nights' backup attempt produced this error:
Date: 8/14/2007 5:41:57 AM
Notification Type: Error
Priority: High
Description: Error EC8F17B7: Cannot create recovery points for job: Recovery point of C:\. Error E0BB00B5: Snapshot error Error E0BB0154: Snapshot failed because of VSS failure. Error EBAB03F1: The service cannot accept control messages at this time..
Details: 0xE0BB00B5
 
 
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Re: Laptop seems crippled by GhostTray.exe ...
Reply #10 - Aug 14th, 2007 at 12:49pm
 
Sounds like a VSS/Ghost issue.  Check your XP event error logs and make sure you have all the Microsoft updates.  Also run LiveUpdate for Ghost 10.

How Volume Shadow Copy Service Works
http://technet2.microsoft.com/windowsserver/en/library/2b0d2457-b7d8-42c3-b6c9-5...
 

Ghost4me  Ghost 9, 10, 12, 14, 15.  Windows XP, Vista, Windows 7
 
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