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Norton Ghost issues (Read 6103 times)
Techy
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Norton Ghost issues
Apr 11th, 2008 at 8:33am
 
Good Morning,

We are using Norton Ghost coupled with ZENowrks to image our systems. Norton has worked well numerous times on both our desktops and laptops.

However I have encountered a problem. I am trying to create an image of one of our laptops and the imaging process keeps stalling out at the System Volume Information point. I have full rights to the System Volume on this laptop so I'm not sure what the problem is.
Just last week I imaged an identical laptop with no problems at all.

Does anyone have any idea what the problem may be? I have posted this same question on a Novell (ZENworks) forum and the moderator seems to think that it is a problem with Ghost and not ZENworks.

Thanks in advance

 
 
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John.
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Re: Norton Ghost issues
Reply #1 - Apr 11th, 2008 at 12:11pm
 
What version of Ghost are you using?

I have heard of some backup problems when there are bad sectors on the hard drive volume.  Just to rule that possibility out,
chkdsk c: /r  (substitute correct volume for c:

It may take awhile to reboot and verify all sectors.

 

Ghost4me  Ghost 9, 10, 12, 14, 15.  Windows XP, Vista, Windows 7
 
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Techy
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Re: Norton Ghost issues
Reply #2 - Apr 11th, 2008 at 12:43pm
 
Hi John,

Thanks for responding back. I already did both of Windows disk checks as well as the sfc /scannow check. I am running a complete scan using Panda Active Scan right now as I write this.

I'll keep you posted.

Thanks
 
 
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John.
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Re: Norton Ghost issues
Reply #3 - Apr 11th, 2008 at 12:58pm
 
Techy wrote on Apr 11th, 2008 at 12:43pm:
Thanks for responding back. I already did both of Windows disk checks 


Did you use the /r switch?  (not the /f).  The /r switch is the one that reads and verifies each sector.

What version of Ghost are you using?
 

Ghost4me  Ghost 9, 10, 12, 14, 15.  Windows XP, Vista, Windows 7
 
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Techy
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Re: Norton Ghost issues
Reply #4 - Apr 11th, 2008 at 1:17pm
 
Hi John,

I didn't use the command prompt. I ran the disk checking utilities through the Windows way > right click C: drive > properties > tools > error checking.

Also, I made a huge mistake in my original post. We use ZENworks for imaging and save the images to the O:Ghost network drive.
 
 
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Re: Norton Ghost issues
Reply #5 - Apr 11th, 2008 at 1:36pm
 
Techy wrote on Apr 11th, 2008 at 1:17pm:
Also, I made a huge mistake in my original post. We use ZENworks for imaging


That's ok.  I looked up zenworks and it is part of Novell.  Most all of the users here are Symantec's Norton Ghost software users.  So, sorry I can't be of more help.

But if you decide to try Norton Ghost, come on back!
 

Ghost4me  Ghost 9, 10, 12, 14, 15.  Windows XP, Vista, Windows 7
 
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Re: Norton Ghost issues
Reply #6 - Apr 11th, 2008 at 1:42pm
 
Thanks buddy!
 
 
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