Quote:(question #1- is this a good idea)
It all depends on what you're doing with the machine, and what you're trying to recover. Imaging tools like Ghost are the best thing going for bare-metal recovery, but for recovering data in databases there are better solutions overall which can take you right back to the point of failure (Ghost has a part to play in that process by restoring an image which gets the host OS and any other backup software you're using ready to restore, to reduce the downtime).
[ In Symantec's product line, probably the right product to consider is
Backup Exec for Small Business Server. ]
However, Ghost 2003 is pretty old. The newer versions of genuine Ghost in Ghost Solution Suite (not the Norton Ghost product line from version 9 onwards, which does not actually contain Ghost) is very much worth considering, although unfortunately we haven't been allowed to package it as a single-machine backup product and so it's less convenient to use.
Quote:I did succeed in getting into recovery mode using the install disk but do not know which file to change to bypass going into DOS mode (question #2)
The process of getting out of the Virtual Partition is documented in the
Ghost KB, the linked article is the preferred method since if it works it takes care of everything - if it fails some of the other articles go into more elaborate procedures.
The big question, of course, is why you didn't get back from the virtual partion - most of the time, the reason is that the BIOS firmware in your motherboard has a bug that causes problems with the PC-DOS environment used by Ghost. You can try arranging for Ghost to use MS-DOS instead (it's a little more compatible with buggy BIOSes than PC-DOS is) and see if that works better.