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Norton Ghost 2003, Ghost v8.x + Ghost Solution Suite (GSS) Discussion Board
› Ghost 9 service not running
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Ghost 9 service not running (Read 2698 times)
Paul Thompson
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Ghost 9 service not running
Aug 2
nd
, 2005 at 10:49am
Hi, I just installed v9.0 on an XPSP2 machine (downloaded from Symantec site). I applied the SP2 fixes as outlined and the install went fine, no BSOD, however after launching Ghost, I get the message "cannot connect to agent, service not running". I checked all the dependent services I found on thier tech site and all appear to be up and running ok. One thing I though was odd, is that I was never asked for my serial #/activation code? There is also no such item like "activate trial version" or anything in any of the menus. I thought I rembered seeing "no activation necessary" when I started the dl, but I thought this was odd anyway.
Any ideas? After searching I'm wishing I had 2003. Thx
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Brian
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Posts: 6345
NSW, Australia
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Re: Ghost 9 service not running
Reply #1 -
Aug 2
nd
, 2005 at 12:08pm
Paul,
Have you tried uninstalling and reinstalling Ghost 9?
Can you boot into the Recovery Environment with the CD?
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Paul Thompson
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Re: Ghost 9 service not running
Reply #2 -
Aug 2
nd
, 2005 at 12:40pm
I'm going to uninstall and try again tonight. I have not yet tried to boot from the disc (I know, should have done that first). I have older versions of Internet Security installed, are there any known conflicts there? Thanks
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