What am I doing wrong?
My system OS is XPpro SP2 all updates
2 SATA 200GHz drives (no RAID), 1 everything optical
P4 3.4gHz, 2GB mem, Phoenix E686 Bios

Windows works fine with just the C: drive installed
I bought G10 downloaded online 2 days ago so I could
Clone my old C: drive to a new WD500 GHz drive.

When I run “Copy My Hard Drive” it seems to be working
fine and fills up the progress bar in about ½ hour then
stops and gives me the error:
“EC8F17B3 cannot complete copying (C:\) drive
Details 0xEBAB0013”
Rebooting takes about an hour while the OS is “repairing orphaned
Files” but it does complete.

Thanks for responding, Brian,
Windows Disk Manag reports Layout partition Basic
Disk 0, Basic 189.91 GB, online (C:) 189.91 GB NTFS Healthy (System)
Disk 1, Basic 465.76 GB, online,  (no drive letter) 465.76 GB Unallocated
The bars show just one continuous “partition) blue for C: and black for the intended destination drive.
On the select destination menu of the G10 Wizard it lists:
(C:\) Disk 1, NTSC, 194466 MB, Primary
(*:\)  Disk 1 Unallocated,   7 MB, Primary
(*:\)  Disk 2 Unallocated 476937 MB Primary

Note: I don’t know what that 7 MB piece of my 1st drive is for?

My C: drive is using 65.3 GB and has 124 GB free.
I ran CHKDSK /R and everything was hunky-dory although is did replace
Some bad clusters in an .avi video file.

A maybe question? My new Drive(s) are SATA(2) 300 MB/s and the old ones are SATA(1) 150’s. If my onboard SATA drivers don’t support the faster standard, (although they are supposed to be backwards compatible) I noticed WD put jumper pins on the back to force them to 150 MB/s. If this could cause my problem I’ll install the jumpers, but if not I’d like the higher speed. 

eSpin wrote on Feb 2^nd, 2007 at 6:35pm:


Brian is probably right to say "leave it", but I think you should check carefully as to whether your SATA controllers supports 150 mbs or 300 mbs.  Just to be sure.  It's not just the speed, but there are additional sata commands that happen with sata 300, but not sata 150.

I have a PCI sata 150 controller card.  On the sata drive (Seagate) that I purchased, I had to set the jumpers to 150 mode because my controller does not support sata 300 commands.

Is your controller on the motherboard or separate PCI card?

I think it's called "native command queuing" or "auto negotion" that is 300 only.

I'm not sure, sorry.  Just thought I'd point out to double check the controller specs and hard drive specs.

I redid it with and without the 150 mb/s jumper and I get the same result. After running for 17 min and showing about 70 min to go, the error pops up. The progress window shows an “error ebab0005 running job copy disk” and the pop up “error ECBF17B3 …” when I look at the XP Disk Manager I see that G10 did format a NTFS primary partition across the entire 500 GB Drive. No drive letter, and not (system).  I have to delete this to try C10 again.
When I reboot, CHKDSK starts up and resets about 100K of file indexes, but it fixes the C: drive to work fine again.
My computer is a Shuttle XPC and has 4 SATA drives support on the mother board.

A new observation: I wondered if there could be an update that was not on my download so I tried “Live Update” and get an “LU1803 internal error” even with firewalls off. I’m wondering if I have a corrupted download even though it installed OK.

Do I have to burn a disk with G10 on it? Or should it run from my C: drive and copy itself as well or does it eat itself? It’s not clear to me.

If I can’t get it to work, Brian suggested I create an “image” and restore it to the new drive. I have a 120 gig WD USB that I use to take files to my laptop. Can I use that? Can I use the image and restore method and get a C: drive with all my application programs working?

Thanks so much for your help. I apologize for my ignorance. I really need to do this before I have a HDD failure.

Brian,
Stranger and stranger,
I followed the procedure in your last post (very clear) to backup the 65 GB on my C: drive to the second HD, my E: drive. It started and reported 57 min to complete. After about an hour it stopped and popped up:

Description: Error EC8F17B7: Cannot create recovery points for job: Recovery point of C:\. Error E7C3000F: Device \\.\SymantecSnapshot0 cannot read 4104 sectors starting at LBA 75086560. Error EBAB03F1: Data error (cyclic redundancy check).
Details: 0xE7C3000F
Source: Norton Ghost

Backup did put a file on the E: drive:

[RecoveryPointStorageLocation]
E:=.
[TimeZoneInformation]
Bias=480
TimeZoneName=Pacific Standard Time

Both C: and E: 200 GB drives seem to work and pass DSKCHK.
I switched my RAM banks and tried again…same result

I used Nero to burn a CD-R “Bootable” and it burned the 338 MB “Norton Ghost….iso” successfully. However, if I try to boot with it, the boot starts and after about 20 lines it reports some not found errors and hangs up the computer and the keyboard with the message press any key to continue. (thank you Bill G)

Finally,  The Symantec Autofix Tool won’t load at stage 2 from IE-7 or Firefox even though I “OK” Active X controls. And, they still hang on “Live Update”.

Have you any ideas where I can go from here? (about fixing the problem I mean  )

Thanks again for your time and help.
Steve (eSpin)

Success story,

I wanted to upgrade my computer to two bigger HD’s and have it work without having to reinstall OS or application programs. I bought G10 online for download and learned the following.

1. The download  puts on the desk top,  “NortonGhost…..iso” file (338 MB) and a small “setup.exe” (108 KB). Don’t   just jump in and run setup. It seems to install but won’t work right.

2. DO burn an image of the (.iso) file to a bootable device that your bios can boot to. I used NERO and burned to a external USB optical drive. You can, but don’t need to set your BIOS to make the CD the first boot device. G10 does that for you.

Don’t be tempted to burn a bootable data disk. That boots with NERO’s drivers that are not registered to Ghost and will crash.
DO, with NERO 7 ultra, find the “image burner” navigate to the “backup” menu and then slid bottom bar fully to the right to find the “Image Burner” on their ugly skinned menu.
DO install G10 from the burned image.

3. Making a image of my C: drive onto my second drive works fine.

4. Partitioning and formatting  my new drive with winXP drive manager

Don’t worry about not assigning drive letters, G10 will take care of that.
DO pay attention that the partitions are entered in MB, not GB.
Formatting 500 multiple partitions will take a long time (go to bed.)

5. After restoring to the new drive:

WinXP needed to be reactivated. But it was painless on line.
Mathsoft MathCAD 13 also needed reactivation. Also painless.
SolideWorks, Lightwave 3D Modeler, Corel and other medium and high end programs all work fine.

Thank all for your help.

I have the same rrror code 'ecbf17b3' at the same 30 mark trying to copy from one to a second identical WD 160 gig ribbon (not serial) ATA drive.  This makes me think the error is more related to disk content than type of drive or copy speeds. I am using one of the workaround suggestions made to you and trying to make a backup to restore from rather than a disk copy.