@
newbieI see that you
double posted this under a different thread (you can go back to a specific response and delete it if you decide to create a new thread with new questions)--so I will copy and paste my response here:
Quote:Does Symantec provide any free tech support for Ghost 14?
I did a Google search on *Symantec Support* and found the following:
Norton SupportWelcome to Product Support! A small link in the lower left corner says *Contact Us*--this takes you here:
Contact Us Also, you can select
Top Tech issues which takes you to a page where you select a product and version to look for Frequently Ask Questions, etc.. Also there is a selection for
Error Messages If your *Error Message* is not listed in the *Top Error Issues* for the product/version you have selected, then you should use the
Search function.
Quote:Ghost 14 claims that I can back up only from the recovery environment.
You may have misread the User Guide--I believe you have to *restore* the OS partition only from the Recovery Environment, but creating backups should be fine from the Ghost 14 program running under Windows.
I do not use the Windows based Ghost products, so I'm not sure if you are allowed to save a backup to the same partition that you are backing up--or if you must direct the backup to an alternate partition or other backup media. Using the DOS based Ghost, you have to save your backup to anywhere other than the partition you are backing up!
Quote:If I did not am I correct assuming that the backup has to be started from scratch?
Not sure I understand the question. You can create a backup and then create incremental backups after that. And you can create a one time backup. Or you can schedule backups--I think you can elect if they will be full, or full with incrementals.
Each partition has to be backed up as a separate procedure--Windows based Ghost has never allowed *full HDD* (i.e. all partitions at once) backups.
Quote:If I have old backups, no longer needed, should I delete them first? Some of the backup are also on a network drive. Should the network backups also be deleted?
If backups are no longer needed, you can delete them--I think Ghost 14 may have an indexing function where it keeps track of backups--and you can delete them from there so that the index gets updated and knows which backups no longer exist--but, again I'm not sure of that--the manual should give you guidance on that issue. I have seen some posts here about that function getting *fouled up* and not working correctly--but, I don't know the details!
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