Radified Community Forums - Ghost 9.0 gives an error for undocumented PQI file

lemick

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	Re: Ghost 9.0 gives an error for undocumented PQI Reply #60 - Mar 11^th, 2006 at 12:59am I recently installed Ghost 9, too, and every time I try to create an image file (full or incremental), I get the PQI error. I have no clue how to fix it, but reading this thread makes me wonder if I should even try. Can I easily uninstall 9.0 and use the 2003 disk included in the box?
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Brian

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Re: Ghost 9.0 gives an error for undocumented PQI
Reply #61 - Mar 11^th, 2006 at 3:51am

lemick,

As you have seen from this thread a solution is unlikely. Before you uninstall Ghost 9 I suggest that you create a Reatogo/Bart PE/ Ghost 9 CD.

http://radified.com/cgi-bin/YaBB/YaBB.cgi?board=general;action=display;num=11192...

I don't know if it will allow you to create images but please let us know if it does.

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Sheldon

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	Re: Ghost 9.0 gives an error for undocumented PQI Reply #62 - Mar 11^th, 2006 at 10:32am Yes.
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Lawrence E. Mick

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	Re: Ghost 9.0 gives an error for undocumented PQI Reply #63 - Mar 11^th, 2006 at 3:19pm Brian said "Before you uninstall Ghost 9 I suggest that you create a Reatogo/Bart PE/ Ghost 9 CD. " Pardon my ignorance, but I have no idea what that means.
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Brian

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Re: Ghost 9.0 gives an error for undocumented PQI
Reply #64 - Mar 11^th, 2006 at 10:26pm

See
http://radified.com/cgi-bin/YaBB/YaBB.cgi?board=general;action=display;num=11192...

It's a different way to run Ghost 9. You can create images and do Copy Drive outside of the Windows environment, from the CD. You can also restore images and it has better network and SATA drive support than the Ghost 9 CD. I have no idea whether it will bypass your PQI error but it's worth trying. Let us know if it beats the PQI error on your computer.

To make the CD you need Ghost 9 installed and a Win XP SP2 CD. Just follow Reatogo's instructions. They are cryptic but there are really only a few steps. It looks harder than it is.

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TuT

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Re: Ghost 9.0 gives an error for undocumented PQI
Reply #65 - Apr 2^nd, 2006 at 11:59pm

Hey all,

I have just had a month of horror trying to get Ghost 9 to work on my computer. I was getting the error: EA39070A - corrupted image file on 95% of all backups I attempted.

After trying all the usual fixes (to no avail) I went out and 'borrowed' 512MB of Corsair RAM. I remember reading that buggy RAM can possibly cause this error.

I had no other computer problems with the old RAM but when I put in the Corsair all my EA39070A errors went away!!
Now Ghost appears to be working as expected.

It appears that Ghost (and the old Drive Image Pro 7 which Ghost is based on) are extremely touchy about the quality of RAM in your system. It is possible that Ghost's compression algorythms heat up the RAM and a single error is enough to cause the whole image to fail.

So if you can't get past error: EA39070A then try another stick of quality RAM. Worked for me Roll Eyes

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Brian

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	Re: Ghost 9.0 gives an error for undocumented PQI Reply #66 - Apr 3^rd, 2006 at 12:53am TuT, Nice observation. Have you done any tests on your original RAM? eg http://www.memtest.org/ ; is a popular one.
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NightOwl-

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	Re: Ghost 9.0 gives an error for undocumented PQI Reply #67 - Apr 3^rd, 2006 at 1:27am TuT Another possibility--maybe your BIOS setting for your old RAM was too aggressive and was causing a timing issue--and the Corsair RAM is able to operate with that setting, and is more forgiving--just a thought.
	No question is stupid...but, possibly the answers are ! (This is an old NightOwl user account--not in current use. Current account is NightOwl without a dash at the end.) IP Logged

MCDP

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Re: Ghost 9.0 gives an error for undocumented PQI
Reply #68 - Apr 3^rd, 2006 at 7:47am

This has got to be one of the longest threads on Radified. A little disappointing it hasn't been resolved yet.

The RAM issue is an interesting point that I think needs emphasis. If you read my earlier post, I ran DriveImage 4.0 for years in WIN98SE without a problem. However, I ALWAYS ran CORSAIR ECC (non-registered) RAM. Given that the purpose of images is to build integrity in a system, the act of investing the time and money to image a drive only to turn around and run the cheapest RAM on the market or mix and match is a little schizo in my mind. That also applies to cheap HDD, mobos, RAID 0, etc. However, if GHOST 9.0 was built off of a professional version of DriveImage as mentioned in a previous post, it could have been optimized to run on servers which use mostly registered RAM.

With all that said, many thanks to this forum for steering me towards GHOST 2003 before I made a ghastly mistake (sorry for the pun) with GHOST 9.0. I am a happy miser!

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Rad

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	Re: Ghost 9.0 gives an error for undocumented PQI Reply #69 - Jun 13^th, 2006 at 12:16am Re: " However, if GHOST 9.0 was built off of a professional version of DriveImage as mentioned in a previous post, it could have been optimized to run on servers which use mostly registered RAM ." Interesting idea. Thoughts?
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James Lacy Kamuf

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Re: Ghost 9.0 gives an error for undocumented PQI
Reply #70 - Jun 22^nd, 2006 at 10:39am

Thanks for this forum: I've been trying to Use Ghost 9.0 and having problems. I'm a novice with backing up hard drives, so I really appreciate this info. about Ghost being buggy. I'm getting the EA39070A error as well, and now Symantec doesn't support Ghost 9.0 as of 31 May 2006. I can't believe their not support this product any longer. I'm going to try and use Ghost 2003. Again, I appreciate being able to do a Google Search and finding the exact info. I need -- all because you guys to the time to build and maintain this forum.

Thanks
Jimmy Kamuf
jimkamuf@yahoo.com

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assi

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Re: Ghost 9.0 gives an error for undocumented PQI
Reply #71 - Oct 9^th, 2006 at 7:07pm

yaby wrote on Apr 29^th, 2005 at 4:00am:

wow... wish i had seen this forum before!!!

can anyone tell me what i can do if i've already formatted the original drive and all i have left now is the backed up images which results in the error ea39070a when i try to restore the image?

This error message can occur if you have selected the option to verify the image during its creation. To avoid this error when creating an image to CD, uncheck the option to verify the image during the creation process.

Also, if you are using a CD or DVD burner to restore the image, instead use the CD or DVD drive to restore the image and check whether the issue is resolved.

Also this error can occur if you have Veritas DLA installed on your system. Before restoring an image please uninstall Veritas DLA so that the CD or DVD can be read properly. This also apply if you are using Sonic CD or DVD writer which also uses DLA.

Note: Drive Letter Access (DLA) allows you to drag and drop from your hard drive to your CD-RW drive, copying the file to the CD-RW media

Regards,

Assi

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jimmyzee

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One solution for anyone interested
Reply #72 - Oct 10^th, 2006 at 7:54pm

“internal PQI file invalid or format not supported"

Hey guys...just found this thread today.

I've been using Ghost 9 for almost two years on six different pcs. Aside from some early driver issues, backups and restores have always worked great whether I'm using secondary drives or external usb dvd burners and several other animals.

I started getting the PqI message on a pc yesterday. Couldn't back up... couldn't restore old Ghost 9 images. The process would start for a few minutes and then the error would appear. I found this forum and tried a bunch of the things noted...all the while not being able to fathom how Ghost could suddenly just not work anymore. I hadn't made major changes in the one system where the error occurred.

After a few hours and one of the points mentioned elsewhere on this thread, I pulled some of the ram out. Voila...Ghost worked fine again on some test backups and test restores from old images.

I put the ram back in and ran microsoft memory checker. At least one stick failed...meaning I have ram going bad but just didn't quite see it happening yet with other apps. Obviously Ghost was being affected.

So here's another tip that bad ram can certainly bring on the condition... so be sure to test that when you're trying to narrow the problem down.

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stoopid

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Re: Ghost 9.0 gives an error for undocumented PQI
Reply #73 - Nov 2^nd, 2006 at 9:50pm

Quote:

I solve exactly the same problem. My first version of ghost 9.0 has been DL with emule. It's called "Symantec.Norton.Ghost.v9.0.Incl.Keygen-SSG.zip" (about 20 Mo, it contains 5 files .rar). With this version the image backup with checked option works correctly but I didn't have the possibility to create a boot cd. So I uninstall this version and I DL an ISO version of ghost 9.0 and this time I had the problem "...PQI file is invalid..." : and same thing with 9.0.2. So I used again the first version of ghost and I used the CD created with the second version to restore my image.

First, I've read this pentire thread twice since I got my first PQI error over a month ago (feel like I'm qualifying at a 12 step meeting 8) )... NOTHING worked... until I found and use this particular version, which appears to be a download only version (retail from symantec's site?). It worked like a charm, like it had for years prior to the sudden and persistent PQI errors. I'm not entirely sure if I'll be able to restore with the boot ghost 9 disc, but I'm probably going to use one of the Bart PE discs we have at work that has ghost 8.

Does anyone have experience using ghost 8 to restore images made with ghost 9? Isn't v8 just 2003 (which people say works for them)? I just need to be sure if I'm going to depend on these backups (which are very important to me) that they'll work when, heaven forbid, I actually need them.

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Brian

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	Re: Ghost 9.0 gives an error for undocumented PQI Reply #74 - Nov 2^nd, 2006 at 10:04pm stoopid, Out of luck with Ghost 8, I’m afraid. Ghost 8 doesn’t restore .v2i files. I suggest booting to the Ghost 9 RE and verifying a .v2i file as a test. Better still, image a “disposable” partition and restore it from the RE.
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