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Ghost 9.0 gives an error for undocumented PQI file (Read 117185 times)
EvilMrSuave
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Re: Ghost 9.0 gives an error for undocumented PQI
Reply #45 - Aug 29th, 2005 at 2:31am
 
Well people i have recovered my laptop i used the 9.0 disk and used its system restore feature which is like copy and paste my entire file tree structure on to my formatted ntfs HD and it worked people use the system restore feature as a last resort.
 
 
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Chris Skory
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Re: Ghost 9.0 gives an error for undocumented PQI
Reply #46 - Aug 29th, 2005 at 10:59am
 
PROBLEM SOLVED !!  Grin

My ignorance about the definition of RAID caused the problem with Ghost.  My bios was set up to use the SATA port in RAID format.  Since I’m only using one HDD, it should have been set to base format.  The HDD seemed to be communicating without problems, so I didn’t realize there was anything wrong.  Changing the bios to the proper format now allows Ghost to function without errors.  Thanks again.   
 
 
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Sergey Rutschka
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Re: Ghost 9.0 gives an error for undocumented PQI
Reply #47 - Aug 31st, 2005 at 8:28pm
 
The Ghost 9.0 error which refers to a bad "PQI" file has NOTHING to do with SATA or RAID. I have a very vanilla system with none of this new-fangled hardware, just IDE drives. When I try to make a Ghost image using Ghost 9, specifying the second IDE drive as the destination, I get the "PQI" error when I verify the image (or, if I create the image without verification, when I try to restore the image using the Symantec recovery disk). Forget about Ghost 9.0. Use Ghost 2003!
 
 
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kalfsnor
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Re: Ghost 9.0 gives an error for undocumented PQI
Reply #48 - Sep 2nd, 2005 at 6:39am
 
I had the same problem and restored anyway!
2 procedures

1
put the drive to be s´restored in another running machine, install ghost,copy the image file(s) to the active drive, run ghost and restore to the second disk.Tick make disk actove boot device.

2
reinstall your OS on the drive, create 2 partitions, install ghost, copy image files to second partition, run ghost restore and hope it woks for you as it did for me.
 
 
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misty
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Re: Ghost 9.0 gives an error for undocumented PQI
Reply #49 - Sep 5th, 2005 at 11:36pm
 
I fixed mine after many attempts and can duplicate the problem.

I removed one of my memory sticks!!!!  I was running two 512mb in dual channel for 1G.  Memtest 86 ran fine.

Now it works fine.
It went all the way to the end of making the image and then gave that error, or looking at a previously made image (2 different ones) gave that error message also with both sticks in  !!!

Need to stick another in just to experiment.
 
 
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cc8772850
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Re: Ghost 9.0 gives an error for undocumented PQI
Reply #50 - Sep 7th, 2005 at 7:22pm
 
My 40gb laptop drive was getting full, so I wanted to backup/restore to a larger drive.  Here is what I did and what happened:

- installed Norton Ghost 9
- created a backup image of my laptop drive onto a USB external drive. that worked fine
- replaced my 40gb laptop drive with a new larger drive
- booted using the Norton Ghost 9 CD
- tried to restore the backup image to the new drive but got the PQI error that everyone else has reported
- put back my original 40gb laptop drive and rebooted
- created another backup image onto the USB external drive
- tried to verify the image, but got the PQI error
- downloaded and installed updates to Norton Ghost 9
- created yet another backup image onto the USB external drive
- verified the image. this time no error
- installed the larger laptop drive
- booted using the Norton Ghost 9 CD
- tried to restore the backup image, but got the PQI error. I then realized that this would never work because the Norton Ghost software on the boot CD did not have the needed updates

So, my solution was the following:
- installed my larger laptop drive into a USB external enclosure
- booted my laptop using my original 40gb laptop drive
- connected my USB external laptop drive
- using the updated Norton Ghost 9, I did a drive copy instead of a backup. THIS WORKED!

I don't know if my experience helps anyone with their problems, but I thought I would share it.

However, the bottom line is that Norton Ghost 9 has a broken backup/restore architecture. You are in a Catch-22. You need a boot CD with the updated Norton Ghost software but there is no way to get one that I could find other than to buy a new version of Ghost 9.  I could not create one either.
 
 
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Brian
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Re: Ghost 9.0 gives an error for undocumented PQI
Reply #51 - Sep 7th, 2005 at 7:43pm
 
cc8772850,

That's an interesting observation and good thinking in your work-around.

Have a look at Reatogo BartPE/Ghost 9. It may help next time. It's built from files on your HD and differs from the Symantec Recovery CD.

http://radified.com/cgi-bin/YaBB/YaBB.cgi?board=general;action=display;num=11192...

 
 
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Dave Broadfoot
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Re: Ghost 9.0 gives an error for undocumented PQI
Reply #52 - Sep 27th, 2005 at 3:44pm
 
My experience:

I was switching from Win2k to WinXP and wanted a clean install. I formated my C drive in NTFS and did a clean install of Win XP.  I then installed Ghost 9 immediately thinking that I'd do a number of images as I added patches/fixes/software etc. 

With a clean install of WinXP I took an image using Ghost 9 with the "Verify after" box checked.  I got the exact same message everyone else is getting (ie. PQI file structure was invalid).  This eliminated the requirement for the recommended defrag, delete temporary files, etc.

I immediately reformatted, re-installed Win XP and installed Ghost 2003 and I've been happily imaging ever since.

I'm running an ASUS TUV4x with 1GH CPU, 512k Ram and my C: drive is a 10GB partition on an 80GB drive.

Dave
 
 
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stendhalis
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Re: Ghost 9.0 gives an error for undocumented PQI
Reply #53 - Sep 29th, 2005 at 5:45pm
 
I solve exactly the same problem. My first version of ghost 9.0 has been DL with emule. It's called "Symantec.Norton.Ghost.v9.0.Incl.Keygen-SSG.zip" (about 20 Mo, it contains 5 files .rar). With this version the image backup with checked option works correctly but I didn't have the possibility to create a boot cd. So I uninstall this version and I DL an ISO version of ghost 9.0 and this time I had the problem "...PQI file is invalid..." : and same thing with 9.0.2. So I used again the first version of ghost and I used the CD created with the second version to restore my image.
 
 
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Brian
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Re: Ghost 9.0 gives an error for undocumented PQI
Reply #54 - Nov 2nd, 2005 at 4:06pm
 
Frank,

Ghost 9 computer problems seem to appear in clusters. Or that is how it seems. You have had problems on a variety of machines, Darwin had BSOD's on five of his computers (a proven hardware incompatibility) and others have mentioned problems with more than one computer. Does this suggest hardware incompatibility with Ghost 9? Maybe. We've never seen a problem with Ghost 9 in my town. We have a high proportion of Dell computers and very few home builts.

Don't misunderstand my thoughts. I'm not blaming hardware and excusing Ghost 9. It's the combination.

You asked for software with a little more reliability and a lot less hassle. Acronis TI 9 would be one to avoid as it definitely has problems with certain hardware but works well with others. There is a big list of imaging apps to choose from, but their reliability is unknown as few have forums where these problems are discussed.

Tried Ghost 2003?
 
 
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Guenther
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Re: Ghost 9.0 gives an error for undocumented PQI
Reply #55 - Nov 7th, 2005 at 10:10am
 
misty had experienced the following:

Re: Ghost 9.0 gives an error for undocumented PQI
« Reply #49 on: 05. Sep 2005 at 21:36 »

I fixed mine after many attempts and can duplicate the problem.

I removed one of my memory sticks!!!!  I was running two 512mb in dual channel for 1G.  Memtest 86 ran fine.

Now it works fine.

------------------------------------------------------------
I have experienced the same, after having installed a second memory stick - after removing it again, the  error had disappeared. By the way, with 1G memory I was not able to create a new image as well - after 6 minutes or so, a "memory access violation" interrupted the process
 
 
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Ernie
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Re: Ghost 9.0 gives an error for undocumented PQI
Reply #56 - Nov 7th, 2005 at 11:47am
 
What kind of memory?
 
 
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MCDP
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Re: Ghost 9.0 gives an error for undocumented PQI
Reply #57 - Dec 29th, 2005 at 11:19pm
 
Interesting threads. Not sure what to think...

I used Drive Image 4.0 for years in a WIN98SE environment. And just like all of you GHOST adherents, I performed dozens of images and restores without a hitch. It is also worth noting that DriveImage is/was also employed in corporate settings over networks, maintained pace with other cutting edge imaging programs, and was written by the same guys that wrote Partition Magic: two programs I would do never do without!

Needless to say when I was ready to upgrade my version of Drive Image 4.0, I was dismayed to find that Norton bought them out and it is no surprise the integrity of the software has suffered as a result. I was wondering why I got a two copies of GHOST when I bought it; now I think I know.

OK, here is my thought on what MIGHT be happening although it is difficult for me to think that this problem still exists. Drive Image 4.0 had a serious problem with drive overlay software (typically installed to overcome the 8.4 GB BIOS limitation). Powerquest claimed there was a workaround, but my efforts to carefully follow their instructions never worked. Although it has been awhile, the error reported in these threads is vaguely reminiscent of the error I got when trying to install an image to a new drive with the DDO software installed. My typical workaround was to partition the drive down into small enough chunks that I could uninstall the overlay and I was back up and running. I am wondering how many individuals have a DDO installed and if upgrading to BIOS and removing the DDO would remove the problem.
 
 
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cc8772850
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Re: Ghost 9.0 gives an error for undocumented PQI
Reply #58 - Jan 22nd, 2006 at 2:24am
 
I recently purchased Ghost 10.0 but haven't installed it yet. Does anyone know if this version works any better than 9.0?
 
 
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K.Martin
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Re: Ghost 9.0 gives an error for undocumented PQI
Reply #59 - Jan 28th, 2006 at 1:25am
 
Same Problem with version 10,  Embarrassed
 
 
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